ParadeWorld Reviews

Name: ParadeWorld
Address: 1st Floor. 2 Finsbury Ave., London, City of London
Rating: 4.72

4.7 Rating 6,082 Reviews

93 %

of reviewers recommend ParadeWorld

Company Reviews

Questions

Metrics

4.7

Based on 6,082 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Parade Review Delivery was faster than estimated

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Location:

1st Floor. 2 Finsbury Ave.,
London
City of London
EC2M 2PA

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ParadeWorld 5 star review on 19th March 2023

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not that great. You have to pay for your own return.”

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Posted 3 years ago

Hi there, Thank you for taking the time to provide us with your feedback, we really appreciate it. We don't currently offer free returns, but we're always looking at ways we can improve our customer's experience. I will be sure to pass on your feedback to the wider Parade team. If there is anything our customer service team is able to help you with, please don't hesitate to reach out. Kind regards, Parade Customer Service

Posted 3 years ago

“Bought shoes online from Parade. Easy smooth process. Shoes shipped on time and arrived on time. Correct shoes and size. Overall, great experience!!”

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Posted 3 years ago

“Order came fast. Everything was included.”

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Posted 3 years ago

“This is a cool place to get stuff.”

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Posted 3 years ago

“It was good”

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Posted 3 years ago

“Fast shipping and great website”

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Posted 3 years ago

“Parcel arrived empty. Scam website!!! £70 which I will never get back”

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Posted 3 years ago

Hi Gabriela, Thank you for taking the time to provide us with your feedback. I have taken a look into the communication between yourself and our customer service team. When you reached out to our customer service team, you informed us the package came wrapped in brown tape and was empty. We immediately opened an investigation with our partner store, where the package was sent from as well as DHL who delivered the package. Our partner store informed us they did not send an empty package, and the parcel contained the item you ordered. Additionally, their products are sealed with 'white DSM tape'. DHL also informed us that the package was not held or repacked at any point in transit. The tape DHL uses is yellow and red and says 'repacked' on it. Please rest assured that our partner stores work incredibly hard to ensure you receive the exact item you ordered in perfect condition. On the occasions where we're informed of any errors, we work with our partner stores to get this resolved for you as soon as possible. Kind regards, Parade Customer Service

Posted 3 years ago

“Don't shop anywhere else but Parade World. Easy process, good product selection and a hidden gem online with the fastest shipping. And it's a marketplace that sources products from across the country! What's not to like!”

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Posted 3 years ago

“Fab fast delivery. Excellent CDG converse however needed to return for bigger size. Should really provide free returns as most brands do, even if only for exchanges.”

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Posted 3 years ago

“Amazing site”

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Posted 3 years ago

“I was really happy to discover Parade and try it. The whole experience was great from the selection to purchase to tracking and delivery. Fantastic!”

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Posted 3 years ago

“Great shoes. Great service.”

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Posted 3 years ago

“Sick bro got my deck it was like maybe 5 days”

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Posted 3 years ago

“Super fast shipping.”

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Posted 3 years ago

“Great selection of merch and lots of skateboard stuff. Low shipping cost.”

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Posted 3 years ago

“Great service, quick delivery. Thank you Parade!”

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Posted 3 years ago

“My grip tape never came”

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Posted 3 years ago

Hi Zylmang, Thank you for taking the time to provide us with your feedback. I am so sorry to hear you're missing the grip tape from your order. One of our team will be in touch with you and resolve this for you. Once again, my sincerest apologies for any disappointment we have caused. Kind regards, Asma Parade Customer Service

Posted 3 years ago

“Best way to get what your local skate shop doesn’t carry while still supporting independent businesses.”

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Posted 3 years ago

“Great site, great prices, and always pretty fast delivery. Love the concept of being able to support local shops even if it isn't MY local shop.”

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Posted 3 years ago

“The shoes arrived on time and were perfect. Thank you!”

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Posted 3 years ago

ParadeWorld is rated 4.7 based on 6,082 reviews