“phoned to notify them of a change before I went away, and despite my insurance already being costly they added another £93 to my policy which I wasn't happy with because it was an annual policy which was already taken out.”
“Good price when I eventually managed to get a quote. On the first time ringing, the agent couldn’t slot a medical issue into an appropriate box on the computer, so had to speak to the medical team. They were closed , so she said she would ring me back the next day. Didn’t, so had to ring again and go through the whole process again to a new agent. Rather frustrating”
