“The Required details are similar to most , if not all similar sites, and it was easy to follow. However, the annoying aspect was despite having insured with you since 2021,
and having a password - which was accepted - I still needed to put in all my details, and more than once!! Your system should be more 'repeat customer' friendly!”
“Rang up to make an ammendment to my policy and inform them that I had had a recent chest infection. Was dealt with efficiently, but not happy having to pay a fee of £30”
