“I booked online on a Sunday, paid with credit card and received an email confirmation which showed my policy number. However, when I tried to view the document to check it and download. It was showing an error message. I then spent most of the following day trying to contact them. I waited and waited to speak to an operator to check if my holiday was insured, nobody was picking up. I must have tried 10 times during the day and when I did eventually speak to someone, he said he would look into it and get back to me. No-one rang me back. As the office closes at 5.30, it looks like I might have to go through the whole procedure again! Very frustrating”
“The process was good and prices very reasonable but obviously it will only be if you need it that you will be clear about how well any claim is handled.”
“Excellent prices so miuch cheaper than other companies. Was very easy to use the application on the internet would recommend this company to my friends”
“We have had policies with this company a few times and have always been happy with the price and the services
Sadly I am quite deaf but the lady was so patient with me but I did apolagise for getting a bit frustrated it was my fault! Not hers.”
“I always use paying to much for my travel insurance with my medical issues they are still the cheapest .easy to do online and do the medical disclosures .”
