Pedestal Source Reviews

Name: Pedestal Source
Address: 309 Hickory Street, Fort Collins, CO
Rating: 4.95

5.0 Rating 2,130 Reviews

99 %

of reviewers recommend Pedestal Source

5.0

Based on 2,130 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Pedestal Source:

Displays built-to-order in Colorado, shipped coast-to-coast. We build the largest variety of pedestals, art displays, retail display stands, and more. Established 1987.

Note: review requests are automatically sent to every customer.

Visit Website

Phone:

800-333-9953

Email:

contact@pedestalsource.com

Location:

309 Hickory Street
Fort Collins, CO
80524

Write Your review

Tell us how Pedestal Source made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pedestal Source 5 star review on 25th April 2024

499

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was beautiful the only reason I’d id not give it 5 stars is because on the packing it came with a dent in one corner, I think it should have been packed better with more support, to keep it form getting damaged”

Helpful Report

Posted 2 years ago

Thanks for the feedback. Was the pedestal damaged in shipping? If so we will gladly remedy the situation. Please don't hesitate to call us.

Posted 2 years ago

“Although there was a mix up on the initial order, the folks at Pedestal source were very good about correcting the order and shipping it in swell constructed casing.”

Helpful Report

Posted 2 years ago

“The Pedestal was the correct size and as order. The only problem I encountered was the color was nothing like the picture and didn't match the room or the object I needed to place on it. I was unable to use it.”

Helpful Report

Posted 2 years ago

Hi Debra. Sorry to hear the pedestal didn't work out for you. Please don't hesitate to contact us if we can do anything to make it right.

Posted 2 years ago

“It was my fault, but the pedestal doesn’t fit my art piece and I need to return it.”

Helpful Report

Posted 3 years ago

“I was impressed with the speed that the company was able to complete the order and ship to my house. There were a few minor nicks and dings on the pedestal and when rubbed black dye would rub off on hands. I will order again but request sufficient packing”

Helpful Report

Posted 3 years ago

Hello Arthur. Sorry to hear about the damage during shipping. If you send some photos to our sales team (use our contact@pedestalsource.com email) and it's very likely we can get that taken care of for you.

Posted 3 years ago

“The pedestal responds to our expectations and vision ! Thank you .”

Helpful Report

Posted 3 years ago

Thanks for the review and the photo. Looks great!

Posted 3 years ago

“We have used these pedestals in the past and have just ordered more. The only thing negative is that they are relatively fragile and can "unhinge" quite easily.”

Pedestal Source 4 star review on 18th November 2020

Helpful Report

Posted 3 years ago

Hello Hyla. Thanks for your review. I'll get in touch with the design/engineer crew and see if they have any suggestions for the issue you bring up. We appreciate the feedback!

Posted 3 years ago

“Great product. With shipping costs being so high it was hard to make the decision to purchase your product. Very happy with the product though”

Helpful Report

Posted 3 years ago

Thank you for your review Curt. We certainly understand your point about shipping costs and are constantly looking for ways to keep shipping as reasonable as possible.

Posted 3 years ago

“The product was perfect, manufactured as advertised. Only one problem. It was packaged well, bomb proof shipping, however, it was stated that the package was 51 pounds and I was charged 3 plus hundred dollars for freight. Upon receiving it I weighed it and it was 22.5 pounds, I was charged for 28 pounds extra, I brought this to their attention and I got a $50 credit. I felt it wasn't enough. I've lived in Hawaii 45 years and no shipping costs and was overcharged at least $150 Might rethink ordering again.”