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Pedestal Source Reviews

5.0 Rating 2,551 Reviews
99 %
of reviewers recommend Pedestal Source
5.0
Based on 2,551 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pedestal Source Reviews

About Pedestal Source:

Displays built-to-order in Colorado, shipped coast-to-coast. We build the largest variety of pedestals, art displays, retail display stands, and more. Established 1987.

Note: review requests are automatically sent to every customer.

Visit Website

Phone:

800-333-9953

Email:

contact@pedestalsource.com

Location:

309 Hickory Street
Fort Collins, CO
80524

Write Your review

I food the company rep that I talked to to resolve my need . She was very determined to get me what I wanted / needed . The product was inferior to what I had in the past . I am keeping, but with some dissatisfaction .
Helpful Report
Posted 4 months ago
Hi Paul, We definitely want you to love your display. It looks like you ordered a lighting kit for an existing pedestal correct? Let me know if I can be of any help finding a better solution for your lighting needs.
Posted 3 months ago
The pedestal looked beautiful but did not have enough glue inside the bottom edge. The corner support was not attached.
Helpful Report
Posted 8 months ago
Hi Susie, That is definitely not up to our standards. We'll get that taken care of as quickly and efficiently as possible.
Posted 8 months ago
I sent an email but unfortunately received no response regarding adjustment of the intensity of the light on this pedestal
Helpful Report
Posted 1 year ago
Hi Jeffrey. Very sorry we lost track of that email. I hope the dimmable bulb we discussed has been a satisfactory solution to the issue.
Posted 1 year ago
I need Michael to respond to my email sent today, late morning.
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Posted 1 year ago
Hi Thomas, Sorry for the delay getting back to you.
Posted 1 year ago
I returned the pedestal on February 13 2023 and have yet to receive any refund information. Also getting the return information was not easy and I was given the wrong zip code which was corrected. Please check and advise re refund
Helpful Report
Posted 2 years ago
Hello. Sorry for any inconvenience in your return process.
Posted 2 years ago
We've ordered a handful of simple white pedestals from Pedestal Source before and loved them! I'm giving 3 stars this go around because the most recent order included broken bases and chipped corners.
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Posted 2 years ago
Hi Hawea. Very sorry to hear about the damage to your pedestals. We will get replacements in the mail as quick as we can. Sorry for the inconvenience.
Posted 2 years ago
I thought that this was a stone laminate pedestal but it feels like a synthetic laminate. I ended up having to order a different pedestal from another company. The description was misleading. Fabrication and quality however were very good.
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Posted 3 years ago
Sorry to hear we fell short of our mark for you on your pedestal. Please don't hesitate to contact us if there's anything we can do to help make it right.
Posted 3 years ago
The pedestal is looks very nice, feels solid and is easy to assemble; however, the shipping cost was very, very high and took quite a long time.
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Posted 3 years ago
Thanks for your feedback. We try hard to find the best possible options for shipping, and though I can't speak for FedEx or UPS, I'm sure they try hard to keep their costs down as well.
Posted 3 years ago
I made a mistake on my initial order and needed a larger size. It is unfortunate that you couldn't wave the restocking fee especially since I ordered another pedestal. I'm not likely to order from you again.
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Posted 4 years ago
Hi Joyce. Very sorry to hear you weren't satisfied with your experience with us.
Posted 4 years ago
Pedestal Source is rated 5.0 based on 2,551 reviews