Pedestal Source Reviews

Name: Pedestal Source
Address: 309 Hickory Street, Fort Collins, CO
Rating: 4.95

5.0 Rating 2,118 Reviews

99 %

of reviewers recommend Pedestal Source

5.0

Based on 2,118 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Pedestal Source:

Displays built-to-order in Colorado, shipped coast-to-coast. We build the largest variety of pedestals, art displays, retail display stands, and more. Established 1987.

Note: review requests are automatically sent to every customer.

Visit Website

Phone:

800-333-9953

Email:

contact@pedestalsource.com

Location:

309 Hickory Street
Fort Collins, CO
80524

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Pedestal Source 5 star review on 21st April 2024

494

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent an email but unfortunately received no response regarding adjustment of the intensity of the light on this pedestal”

Helpful Report

Posted 3 months ago

Hi Jeffrey. Very sorry we lost track of that email. I hope the dimmable bulb we discussed has been a satisfactory solution to the issue.

Posted 3 months ago

“I need Michael to respond to my email sent today, late morning.”

Helpful Report

Posted 7 months ago

Hi Thomas, Sorry for the delay getting back to you.

Posted 7 months ago

“I returned the pedestal on February 13 2023 and have yet to receive any refund information. Also getting the return information was not easy and I was given the wrong zip code which was corrected. Please check and advise re refund”

Helpful Report

Posted 1 year ago

Hello. Sorry for any inconvenience in your return process.

Posted 1 year ago

“We've ordered a handful of simple white pedestals from Pedestal Source before and loved them! I'm giving 3 stars this go around because the most recent order included broken bases and chipped corners.”

Helpful Report

Posted 1 year ago

Hi Hawea. Very sorry to hear about the damage to your pedestals. We will get replacements in the mail as quick as we can. Sorry for the inconvenience.

Posted 1 year ago

“I thought that this was a stone laminate pedestal but it feels like a synthetic laminate. I ended up having to order a different pedestal from another company. The description was misleading. Fabrication and quality however were very good.”

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Posted 2 years ago

Sorry to hear we fell short of our mark for you on your pedestal. Please don't hesitate to contact us if there's anything we can do to help make it right.

Posted 2 years ago

“The pedestal is looks very nice, feels solid and is easy to assemble; however, the shipping cost was very, very high and took quite a long time.”

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Posted 2 years ago

Thanks for your feedback. We try hard to find the best possible options for shipping, and though I can't speak for FedEx or UPS, I'm sure they try hard to keep their costs down as well.

Posted 2 years ago

“I made a mistake on my initial order and needed a larger size. It is unfortunate that you couldn't wave the restocking fee especially since I ordered another pedestal. I'm not likely to order from you again.”

Helpful Report

Posted 2 years ago

Hi Joyce. Very sorry to hear you weren't satisfied with your experience with us.

Posted 2 years ago

Pedestal Source is rated 5.0 based on 2,118 reviews