Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Pen & Paper 5 star review on 27th September 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient service”

Helpful Report

Posted 8 years ago

“My new fountain pen arrived quickly and was well packaged and in excellent condition. It also included a hand written thank you note. I would definitely recommend this company.”

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Posted 8 years ago

“Superb customer service. Any questions put, where dealt with professionally and quickly. My order was delivered much quicker than expected. Will definitely use Pen and Paper again. Thank you!”

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Posted 8 years ago

“My Cross Golden Magnolia fountain pen is lovely. May be too fussy for some, but is very pretty. Decoration is high standard. Delivery was prompt. Overall very happy with the value for money and the online service from Pen and Paper.”

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Posted 8 years ago

“Cheapest online I could find for the same pen and arrived within 48 hours. The Lamy is lovely to write with on the extra fine nib, smooth, dries quickly and makes my writing legible. Thank you for a good service and a good product.”

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Posted 8 years ago

“Prompt service and delivery”

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Posted 8 years ago

“Easy to use website,very quick delivery.”

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Posted 8 years ago

“Good prompt service. Real Papermate refills as expected and reasonable price.”

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Posted 8 years ago

“Superb service provided by the pen and paper.”

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Posted 8 years ago

“My favourite place to shop for pens online!”

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Posted 8 years ago

“I contacted Pen & Paper to enquire about my Papermate pen. I had an immediate reply, placed an order and the delivery was super quick. I wish all my online ordering was as efficient. Thank you.”

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Posted 8 years ago

Thank You Susan for your lovely review :) Pen & Paper

Posted 8 years ago

“For a minor requirement this was dealt with very efficiently”

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Posted 8 years ago

Thank You Alan for your review :) Pen & Paper

Posted 8 years ago

“Very good website and shop made brilliant by the friendly, helpful and accommodating staff for whom nothing is too much trouble. A happy experience that makes you want to come back”

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Posted 8 years ago

Thank You D J Lewis for your lovely review :) Pen & Paper

Posted 8 years ago

“The speed and efficiency of the service”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 8 years ago

“Very good prices and service. I will buy again from Pen & Paper. Thank you”

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Posted 8 years ago

Thank You Corinna for your lovely review :) Pen & Paper

Posted 8 years ago

“very good service and my items arrived very fast”

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Posted 8 years ago

Thank You Lynne for your review :) Pen & Paper

Posted 8 years ago

“Excellent place to buy my Lamy pens :)”

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Posted 8 years ago

Thank you george for your review :) Pen & Paper

Posted 8 years ago

“Excellent prompt service”

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Posted 8 years ago

Thank You Pam for your review :) Pen & Paper

Posted 8 years ago

“Quick delivery and Papermate refill seems fine.”

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Posted 8 years ago

Thank You Stan for your review :) Pen & Paper

Posted 8 years ago

“Pleasant, efficient, fast service. Sent me an email to check my exact requirements, and delivered the following day. Recommended.”

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Posted 8 years ago

Thank You for your review :) Pen & Paper

Posted 8 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews