PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,946 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 27th December 2025

902

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was recommended Perfect Fit by my dog trainer and I found the staff to be really helpful. I made a mistake with my order and they fixed it quickly for me. The harness is well made and and fits my puppy perfectly and will grow with her until she's ready for the next size up.”

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Posted 2 years ago

We are so pleased that you are happy with the fit and quality of your harness and that it was recommended to you by your trainer. Thank you so much for leaving us a five-star rating! :)

Posted 2 years ago

“I like the ethics of the company and the product is excellent.”

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Posted 2 years ago

Thank you, Lorraine, that means a lot to us here at PerfectFit! Thank you so much for taking the time to review us, it really is much appreciated. Happy walkies! :)

Posted 2 years ago

“Fits Perfectly - just as it says "on the tin".”

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Posted 2 years ago

That's great news, George! Thank you for your review :)

Posted 2 years ago

“Great company Great product Great service”

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Posted 2 years ago

Aw, It's lovely to hear that you are happy with our service and your harness, Mel. Thank you! Happy walkies! :)

Posted 2 years ago

“So this is the second harness and lead that we have bought in six years. They are the best harness by far. I had to exchange one part of the harness as it was coming up a bit big on my new pup, I emailed customer services that I was sending one part back, and that I needed the next size down. I was shocked to find the one I wanted on my door mat the next day. Brilliant customer service and brilliant harness. Happy dogs.”

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Posted 2 years ago

It's great to hear that your harnesses have lasted so well and that your replacement piece arrived so quickly. The warehouse team are super speedy aren't they? Thank you for taking the time to write us such a glowing review :)

Posted 2 years ago

“Very helpful advice on sizing for my mixed breed pooch. Had a small one whe. He was a puppy and he loved it but obviously was too big for that now”

PerfectFit 5 star review on 25th August 2023

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Posted 2 years ago

Your pup looks very happy in his harness. Thank you for sharing this with us, Janet :) We love to hear from returning customers.

Posted 2 years ago

“Wonderful customer service and support, you really feel valued as a customer. The harness we ordered fits perfectly following the size recommendations we received, Polly looks very smart & comfortable in her new harness.”

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Posted 2 years ago

We're so pleased to hear that the team made you feel as valued as you are, Jacqueline :) Wishing you and Polly many happy walks ahead!

Posted 2 years ago

“I have been using perfect fit harnesses exclusively for over 3 years. I have two beagle girls and regular harnesses fit poorly, so this is an amazing and more cost effective alternative to having harnesses custom made. The fact you can replace just one of the 3 pieces is also amazing. One of my beagle girls likes to rub agains walls which means the y front piece needs replacing sooner than the rest. So rather than purchasing a full new harness, I replace 1 piece only, again making it way more cost effective in the long run. The rest is still going strong 3 years after purchase. My girls are comfortable and love their harnesses, especially as there is no need to pull anything over their head (something they dislike). I personally like the front clip option to help with training on pulling. I would highly recommend this harness to anyone.”

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Posted 2 years ago

Your girls looks very happy in their harnesses, Saskia. Those smiles are just the sort of review that we like! Thank you for taking the time to write us such a lovely review :)

Posted 2 years ago

“Harness is great Sassy is 6 months old and walks really well on it. Would recommended”

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Posted 2 years ago

Thank you for your recommendation, Mary. Sassy looks great in her pink PerfectFit! :)

Posted 2 years ago

“I really love these harnesses. I love the way that they come in 3 separate pieces so that you can find one for any size and shape of dog. I bought one for my Dobermann puppy and while it was expensive at first it's worked out cheaper over the first year of having her because I haven't had to replace all the pieces at once. Just the belly piece and the front piece, and months apart. The customer service is also great because the front piece became frayed, I contacted customer services and they replaced it with no hassle.”

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Posted 2 years ago

That's a great action shot of your girl in her PerfectFit, Rowan. Thank you for sharing it with us and for your lovely review! :)

Posted 2 years ago

“Great service as always. The quality of these harnesses is great. Our Labrador wears his twice a day for long walks that include swimming in streams etc. His harness washes really well and is as good as new. We recently purchased a second harness simply to have a dry one available at all times!”

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Posted 2 years ago

Thank you for your kind words, Anne :) It's great to hear that your Lab gets such good use out of it and that you have treated him to a new one.

Posted 2 years ago

“This is our 4th Perfect Fit harness, his baby one, and now his 3rd adult one. As always they fit perfectly. We have this new one in yellow as a spare for when his red one is wet, we also have one in orange which is intentionally a bit big so his jumpers and coats fit under the harness in winter! These harnesses are escape-proof if you have a Houdini on your hands and are durable and easy to wash. It's also great to have the D-ring on the back for attaching ID tags if your pooch doesn't wear a collar. I would never have any other harness for Henry and frequently recommend them to other dog owners who stop and admire his harnesses and ask about them. The wonderful customer service team are always extremely helpful and goes out of their way to ensure your pooch has the right fit and the website is easy to use. Pawfect!”

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Posted 2 years ago

Thank you so much for your fantastic 5 star review, Annemarie! We're so glad that you and Henry have had such success with the PerfectFit harnesses and that it has given you peace of mind for your little escape artist safe. We really do appreciate you taking the time to share your experience with us :)

Posted 2 years ago

“We bought the harness and training lead they work very well and comfortable for my dog.”

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Posted 2 years ago

It's great to hear that you like both the harness and the lead! Thank you for the review :)

Posted 2 years ago

“Love the harness, they are so comfortable for our two six month old cocker spaniels and of course are a Perfect Fit😊”

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Posted 2 years ago

Aw, that's lovely to hear that you have a PerfectFit for your two little ones, Alison. Thank you for taking the time to review us :)

Posted 2 years ago

“I wish. Could wear it my self!!!”

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Posted 2 years ago

Haha! That's a great review, Jan. Thank you for the 5 stars! :)

Posted 2 years ago

“Very simple to use and very comfortable for our dogs.”

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Posted 2 years ago

It's lovely to hear that your dogs are comfortable in the harness, Trevor! Thanks for the review! :)

Posted 2 years ago

“Love this harness. We decided to purchase a second harness in preparation of the wet autumn/winter coming. Our original harness we have had for a couple of years and still in fantastic condition the colour has slightly faded from spending so much time in the washing machine 😂 we would definitely recommend”

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Posted 2 years ago

What a lovely picture, Audrey! Thank you for sharing it with us :) It's lovely to hear that your harness is still going strong after all this time and use. Great idea to have a wash-one-wear-one set up! :)

Posted 2 years ago

“Excellent fit. Very good quality”

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Posted 2 years ago

Thank you for your 5-stars, Konstantinos! We're pleased to hear that you have a good fit and that your are pleased with the quality:)

Posted 2 years ago

“We love our new PerfectFit harnesses, and this 3 part fleece-lined modular ‘system’ is truly amazing. It’s simple in its design and executed in minute detail; each part of the harness is available to buy. It is so lightweight that our dogs seem unaware of them. A bit fiddly to put on in the very beginning, but once you get the hang of it, it’s so easy, almost joyful ☺. The service at PerfectFit is just as amazing: courteous, fun, patient and helpful advice is given at all times. I recommend PerfectFit.”

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Posted 2 years ago

AWW! Thank you so much for such a lovely recommendation! We're glad to hear that you are enjoying the harness and that your pup is happy and comfortable in it. Wishing you happy walkies! :)

Posted 2 years ago

“Excellent product from an excellent company. We purchased a harness - easy to navigate website with helpful videos for measuring & fitting, speedy delivery & a great product. Fits perfectly, sturdy & comfortable - don’t waste money on cheaper alternatives as this is money very well spent.”

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Posted 2 years ago

Thank you for such a great review, Sharon :) It's so great to hear that you are happy with your harness and found the website and information videos helpful in fitting your harness!

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,946 reviews