PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,946 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 27th December 2025

902

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful when we phoned to talk through fitting the harness”

Helpful Report

Posted 2 years ago

It is always a pleasure to talk to our lovely customers, Vicky. Thank you for the lovely review! :)

Posted 2 years ago

“Fantastic service. Really nice to speak to customer service before purchasing who advised me on a suitable product.”

Helpful Report

Posted 2 years ago

We love chatting on the phone with our customers, Kerry :) Thank you for taking the time to write us a review, it's much appreciated.

Posted 2 years ago

“This is my second harness, they actually do fit perfectly and not bulky like many others, you wouldn’t know the dog had one on,”

Helpful Report

Posted 2 years ago

We're pleased to hear that you like the lightweight design of the harness, Gavin :) Thank you for your lovely review!

Posted 2 years ago

“Really helped with pupoy training, well made, excellent value for money”

Helpful Report

Posted 2 years ago

It's great to hear that the harness was helpful during your training class! Thank you so much for taking the time to review us :)

Posted 2 years ago

“Easy to put on”

Helpful Report

Posted 2 years ago

We are so pleased that you found your harness easy to put on your pup. Thank you for the review, Olive :)

Posted 2 years ago

“It’s exactly that, a perfect fit. Thank you.”

Helpful Report

Posted 2 years ago

That's wonderful to hear, Debora! Thank you for taking the time to review us :)

Posted 2 years ago

“We are really pleased with the harness.Our puppy didn't seem to get in with any harness we had tried and it was very difficult to get them on him. It is much easier to put this one on him and he seems very comfortable in it.”

Helpful Report

Posted 2 years ago

We're so pleased to hear that your puppy is happy in his PerfectFit after not getting on with others, Zena. Thank you for your review and HAPPY WALKIES! :)

Posted 2 years ago

“Fits the old harness perfectly . Thank you”

Helpful Report

Posted 2 years ago

Thank you for the 5 stars, Esther. We're pleased to hear that the fit is perfect :)

Posted 2 years ago

“It’s fits perfectly! I haven’t been able to find a safe, secure and comfortable harness for my 16 week old Chihuahua! Thank goodness I was told by my puppy trainer about you!”

Helpful Report

Posted 2 years ago

Aw, that's great to hear Lorraine. Thank you :) We're pleased that your little Chihuahua is happy in their harness. Happy walkies!

Posted 2 years ago

“So happy! I've had my fur baby a year now and I have spent an absolute fortune on many harnesses, and not once did I think my pup looked comfy, after asking many many people for their favourite brand and trying them all I took to a forum im on and I was astounded by how many people said perfect fit so I took the plunge and ordered one, I'm so glad I did, it looks great on my baby and he never seems to be uncomfortable in it, im genuinely over the moon with it and would 100% recommend it to any dog parent.”

PerfectFit 5 star review on 24th August 2023

Helpful Report

Posted 2 years ago

This is great to hear, Jo! We're thrilled to hear that your little on is finally happy and comfortable in a harness! That gorgeous smile is the perfect review for us! Thank you for taking the time to review us. It really is appreciated :)

Posted 2 years ago

“The harness really does fit well, the best we've had for our Dalmatians. We ordered the wrong size and quickly received a replacement. Excellent service”

Helpful Report

Posted 2 years ago

thank you for your review :) We're pleased to hear that the fit is good your your Dalmatians and that you were happy with the service your received. Wishing you many happy walkies ahead!

Posted 2 years ago

“Very helpful team, more than happy to help. I just wish my dog was a happy to keep trying the harness on without going out for a walk 😀.”

Helpful Report

Posted 2 years ago

They always think it's walkies time when the harness comes out don't they, Graham? :) Thank you for the 5-stars! It's much appreciated.

Posted 2 years ago

“They fit my dogs perfectly Very happy with them Thank you for all your help Lisa”

Helpful Report

Posted 2 years ago

Thank you for the lovely review, Lisa. WE are so pleased to hear that you are happy with the fit of your harnesses :)

Posted 2 years ago

“I have been using these harnesses for years now, fantastic quality - I haven't had one wear out or need repairing yet - and great customer service, staff are so helpful with fitting and will send multiple pieces to try if your dog is a difficult shape. The front ring is a life (and arm!) saver if you have a dog that pulls. The harnesses are secure; I have LGD, lurcher and toy dogs but none have ever even vaguely looked like slipping out of the harness. The design also doesn't slip around like some or impede the dogs' natural movement.”

Helpful Report

Posted 2 years ago

Wow! That is certainly the sort of recommendation we like, Nichola, so thank you! You and all your pups definitely do demonstrate the benefits of the harness for fitting different breeds. Thank you for posting the lovely photo of your dog in their harness too... Just beautiful!

Posted 2 years ago

“My dogs have had Perfect Fit harnesses for years. The only harnesses that I’ve been able to get to fit comfortably. Great to be able to replace one part when it’s started to show signs of wear.”

Helpful Report

Posted 2 years ago

We always love to hear from our long-standing customers, Teresa, so thank you for taking the time to write us such a lovely review.

Posted 2 years ago

“Totally amazing !!Fits her perfectly after emailing customer support! Thank you x”

PerfectFit 5 star review on 23rd August 2023

Helpful Report

Posted 2 years ago

Aww! Just look at those two :) We're thrilled to hear that the team were able to advise on the best fit. Wishing you three many more happy walks!

Posted 2 years ago

“Received quickly and well packaged This is our second purchase as we were so pleased with the first one”

Helpful Report

Posted 2 years ago

Thank you for your second order and for taking the time to review us. Happy walkies! :)

Posted 2 years ago

“From the initial phone call to perfect fit, to the delivery the service has been first class, the lady on the phone was terrific so helpful, the harness is a great fit and looks lovely on my dog ,highly recommend x”

Helpful Report

Posted 2 years ago

Thank you for your recommendation, Hilary. It really is much appreciated :) It is great to hear that you were happy with your purchase from beginning to end.

Posted 2 years ago

“I initially bought completely the wrong sizing for my Setter. Quick chat and various different sizes and pieces were sent out for me to make up the harness that best suited. I am absolutely over the moon with it and the customer service was phenomenal.”

Helpful Report

Posted 2 years ago

Thank you for your kind words, Angie. We are happy to hear that we found the best fit for your Setter and that the team were helpful. Wishing you many happy walks :)

Posted 2 years ago

“So nice to talk to someone and get help re fitting as well as being able to call and make a correction when I accidentally ordered the wrong colour . When it first arrived I did wonder if I had ordered too small but after the second wear it really is a perfect fit . Easy to put on and Trudy is very happy in it”

Helpful Report

Posted 2 years ago

We are happy to hear that Trudy is happy in her harness, Kate. Thank you for taking the time to review us. It's much appreciated. If yo do want us to double check the fit, please email over some pictures and we would be happy to advise. Or give us a call. We love a good chat on the phone, too :)

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,946 reviews