PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,946 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 27th December 2025

902

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s exactly what it says on the label!! A PerfectFit!! I’ve bought 2 now so that we’ve got a spare for when our four-legged friend gets it wet while splashing in the sea.”

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Posted 2 years ago

That's a great idea to have a-wash-one-wear-one set up for your sea loving pup! Wishing you both many happy swims ahead :)

Posted 2 years ago

“We have used PerfitFit for our working line golden retriever since we got her around 5 months. It really helped initially with her disklike of having things put over her head. It's super easy to use, keep clean and add to when parts need to be replaced. Highly recommend.”

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Posted 2 years ago

Thank you for your recommendation, Abigail! We're pleased to hear that your harness is working well for your lovely Golden Retriever. Wishing you many happy walks ahead! :)

Posted 2 years ago

“Have been looking for a long time for the perfect harness for our very sensitive border terrier. The fact that you can mix and match the different parts is genius! Your suggested parts all fit perfectly and Trigger is now a very happy dog!!”

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Posted 2 years ago

Aw! It's just lovely to hear that Trigger is feeling happier in his harness, Lynne. Thank you so much for the lovely review :)

Posted 2 years ago

“I was initially uncertain about buying 3 different pieces for a harness. After contacting PerfectFit they were very helpful and after taking my dog's measurements recommended the pieces I needed. Quick delivery and is a perfect fit. What's great is that will change pieces if required until you have the perfect fit for your dog. Oscar hasn't been able to slip out of this harness as he did with other makes which have no chest strap under the dog. Great company and excellent customer service.”

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Posted 2 years ago

We're pleased that we could help you find the best combination of pieces for Oscar and that he has been safe and secure in it since! Thank you for taking the time to review us, Peter :)

Posted 2 years ago

“This is definitely the Ronseal of dog harnesses - it really is a perfect fit! I would absolutely recommend dealing with a really knowledgable retailer or - like I did - be in touch with the head office to get advice on fitting the different sections, which come in varying sizes for different breeds and ages. They really could not have been more helpful, and helped get the perfect fit first time.”

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Posted 2 years ago

Thank you for your lovely review, Sean. We do just what it says on the tin! :) It's great to hear that the team looked after you well!

Posted 2 years ago

“I am so impressed with the service from the Perfectfit, from start to finish they have been polite, helpful and supportive. I had to ring up for sizing as I have a puppy, the girls were so friendly on the call. After receiving my harness and lead, I had to call back as one of the pieces was too small, again friendly and so helpful, no problems with exchanging the part in fact it arrived first thing the next morning. such a great company.”

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Posted 2 years ago

What a lovely review, Carol, thank you! We are pleased to hear that the team looked after you so well :)

Posted 2 years ago

“They really are a perfect fit. The three separate pieces mean they can be fitted to your dog for the perfect fit. It also means you can replace individual pieces rather than having to buy completely new harnesses. They aren't restrictive and allow full motion of the front legs and shoulders.”

PerfectFit 5 star review on 27th August 2023

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Posted 2 years ago

Just beautiful, Kath! The colour looks great too! We love that you are happy with your new harness. Happy walkies! :)

Posted 2 years ago

“So good to be able to tailor a harness to the size of your dog. I’d tried a few before finding this brand. Lots of colour choices, easy to adjust and lovely and soft.”

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Posted 2 years ago

Thank you for your kind words, Sarah. We are happy that you found us too! Happy walkies!

Posted 2 years ago

“Great harnesses as you can mix and match combinations of pieces to achieve the best fit for your pooch. Lovely selection of colours and totally washable for mucky pups. Brilliant, friendly customer team makes ordering simple. They really are the best harnesses.”

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Posted 2 years ago

Aw! What a lovely picture, Fiona. Thank you so much for sharing it with us. Wishing you many watery, muddy walks ahead! :)

Posted 2 years ago

“They what they say, plus they’re lightweight and soft and don’t interfere with their movement Customer service is fantastic too.”

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Posted 2 years ago

Aw, the Jade looks great against your pup's coat, Jane! Thank you so much for sharing it with us. We're pleased to hear that the team treated you well and you are happy with the comfort and fit of your harness.

Posted 2 years ago

“Fits perfect”

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Posted 2 years ago

That's wonderful news, Martin. Just like it says on the tin! :) Thank you for taking the time to write us a review, it's much appreciated.

Posted 2 years ago

“This one you just sent me , is really good and fits lovely, that was the top piece thankyou . I am very pleased how you have helped me with reggie , and making sure your customer is happy too , very grateful”

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Posted 2 years ago

We love to make our customers happy, Pauline! Thank you for the lovely review :) Wishing you and Reggie many happy walks ahead!

Posted 2 years ago

“Great harness. Ordered what we thought was the right size, but wasn’t quite right. Company great at letting us swap pieces to make it the perfect fit!”

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Posted 2 years ago

We are so pleased that you found the best fit for you :) Thank you for taking the time to review us!

Posted 2 years ago

“Previously had bought harness from perfect fit just needed a replacement item & it arrived within a day of ordering & is a perfect fit & great for our spaniel who loves the water”

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Posted 2 years ago

Thank you for the 5 stars, Susan :) We're pleased to hear that you received your replacement piece in good time. Wishing you and and your Spaniel many happy walkies (and swims) ahead! :)

Posted 2 years ago

“Cooper loves his new harness. Super comfy and easy to put on. Very pleased with my purchase”

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Posted 2 years ago

We love that you and Cooper are happy with your new harness, Susan :). Thank you for your lovely review and wishing you many happy walkies ahead!

Posted 2 years ago

“Perfect fit for our Cockerpoo. Has resolved the pulling on the lead issue. Very easy to clean. Will definitely shop again, thanks 😊”

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Posted 2 years ago

It's lovely to hear that your pup is feeling nice and comfortable in their harness which has helped with the pulling. We look forward to hearing from you again soon, Michelle. Thank you for your lovely review :)

Posted 2 years ago

“Bought as this was recommended by our trainer. I have only had my harness a few days so can't give a full review yet, but customer service has been 10/10. My pieces were initially too small for my pup but Jen and Gemma were extremely helpful, they asked for photos of her in the harness and sent out new pieces straight away that fit perfectly. The harness is really great quality, love the fleece material to make it really comfortable and it's really easy to get on a wriggly puppy as each part unclips.”

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Posted 2 years ago

Thank you for your review, Ciara. We are pleased to hear that you are happy with the first impressions of your new harness. Do let us know how you get on. Happy walkies! :)

Posted 2 years ago

“Staff were very helpful in dealing with a sizing query and really friendly.”

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Posted 2 years ago

It's lovely to hear that the team looked after you well, Sarah. Thank you for the lovely review! :)

Posted 2 years ago

“This is my 3rd harness I have bought. Very good quality and always very helpful people on the phone with any questions. Would highly recomend”

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Posted 2 years ago

Thank you for the recommendation! We are pleased to hear that you are happy with the quality of your harness and that the team looked after you well :)

Posted 2 years ago

“Excellent service - really made a big effort to get it right for my two very different daschunds! Persisted and sent me several different bits until we got the right fit”

PerfectFit 5 star review on 25th August 2023

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Posted 2 years ago

That's brilliant to hear that we were able to find the best fit for you after a bit of toing and froing :) Thank you for taking the time to write us a lovely review!

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,946 reviews