PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,632 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

813

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lucy and team have been incredibly helpful. Sending parts to ensure we got out harnesses just right. Critically with the Y chest piece it doesn't encroach on our dogs wind pipes! Very happy will only buy PerfectFit harnesses going forward! Outstanding product, well done PerfectFit!”

PerfectFit 5 star review on 21st October 2023

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Posted 1 year ago

Aw, just look at those couple of cuties! Thank you for sharing! We will be sure to pass your feedback on to Lucy and the team :)

Posted 1 year ago

“Cannot fault this excellent service. I ordered the wrong size in error. In less than a week I received my order, returned it, received the correct items, plus a refund for the difference! If only all retailers were this good.”

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Posted 1 year ago

What a beautiful picture, Shelley! Thank you for sharing it with us. We love to hear that the team made sure you got the correct harness for your pup in less than a week :)

Posted 1 year ago

“Absolutely love these harnesses. Both our dogs have one and they fit perfectly ⭐️”

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Posted 1 year ago

Thanks you for the 5 stars, Karen :) It's great to hear that you have kitted both of your pups out with a PerfectFit!

Posted 1 year ago

“Quick service and good quality product”

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Posted 1 year ago

Thank you very much Sian :)

Posted 1 year ago

“I’ve struggled to find a harness to fit my toy labradoodle, until now! Fits like a glove and will grow with her, thanks to mix and match pieces. Customer service super helpful with sizing. I recommend highly.”

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Posted 1 year ago

Glad that we could help Wendy! Thank you for your review :)

Posted 1 year ago

“Our big Spinone has had a Perfect Fit harness for 5 years. Marvellous, lightweight and secure but we lost it . Perfect Fit were so helpful and helped us order a new one which arrived within a matter of 2 or 3 days. They are far and away the best on the market”

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Posted 1 year ago

Thank you for a great review Jayne :) Enjoy your walkies with your lovely Spinone!

Posted 1 year ago

“Excellent and very friendly advice over the phone regarding the correct size of harness I needed to buy for our 3-year-old working cocker. The fit is perfect and many thanks.”

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Posted 1 year ago

Thanks for your kind words Caroline :)

Posted 1 year ago

“After trying for 2 days to order on internet, and experiencing difficulties accessing some of the website areas. I called the company. They got someone to call me back. They took my order on the phone, along with payment. They were very helpful and knowledgeable. The service was excellent, I received my dog’s harness the next morning. I would highly recommend this company and will continue to use their services.”

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Posted 1 year ago

Hi Dave. Thank you for your understanding and patience whilst waiting for a call back from us. We are very pleased to hear that your harness fits well and we hope you enjoy your walks together :)

Posted 1 year ago

“This is my third one of these harnesses for my third dog, my first one is still going strong after nearly six years on my German Shepherd, the second one after nearly three years with my Labradoodle, so it was a no brainer to get one for my third dog. They may cost slightly more than your average harness but you will never have to buy another. I would highly recommend buying these for your precious furry friends”

PerfectFit 5 star review on 16th October 2023

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Posted 1 year ago

Thank you for this lovely review Lesley! Your dogs are just beautiful, what a lovely photo :)

Posted 1 year ago

“Just the best harness on the market. I had to replace the girth piece as the dog had changed shape. Got a quick response for help. Fantastic service and product”

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Posted 1 year ago

So happy we could help you Susan :)

Posted 1 year ago

“Quality product, delivered promptly and as the name states, is a 'perfect fit.' I feel very safe and secure walking my exuberant Labrador with this harness.”

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Posted 1 year ago

Hi Colin, we are very happy to hear this! Thank you for a great review. Enjoy your walks with your lovely Lab :)

Posted 1 year ago

“For the Harness very pleased with it,fits well allows full movement of shoulders with no restrictions.But the double ended lead has come unclipped on twice now so is a safety issue.would like replacement please.”

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Posted 1 year ago

Hello Amanda. We are really pleased to hear that you like the PerfectFit Harness, but we are so sorry to hear about your lead. That is most unusual and not something we expect from our high quality leads. Please can you email us so we can arrange a replacement for you ASAP? Our email address is info@perfect-fit-dog-harness.com. We look forward to sorting this for you Amanda :)

Posted 1 year ago

“We are delighted with the Perfect Fit Harness we purchased for our working cocker spaniel Sidney. So much so in fact, we have purchased a second for when one is in the wash! The fitting service provided by Vale Vets of Dursley was exemplary with absolute dedication to ensuring that Sidney got the best fit possible.”

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Posted 1 year ago

This is fab to hear Clive! Vale Vets do such a fab job at fitting PerfectFit Harnesses. Enjoy your adventures with lovely Sidney :)

Posted 1 year ago

“I purchased the 15 mm harness for my Parsons Russell terrier and initially I thought it was a bit small in the front, so asked for a bigger size. The team were very friendly and helpful, and sent me more pieces to try, in the end I have gone back to the original harness, but I really appreciated the support of Perfect Fit in helping me. The harness looks very comfortable and my dog looks happy in it. Will be back for more!”

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Posted 1 year ago

It was our pleasure to help you Sarah! :)

Posted 1 year ago

“Working with this dog harness company has been an absolute pleasure. The staff are incredibly friendly and professional, and their product is top-notch. The harness I've had chance to use has been the only option since!”

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Posted 1 year ago

Thank you Jake! :)

Posted 1 year ago

“Great customer service when the first harness sent was a bit too big. Lots of help and support on the phone. Our puppy got used to the harness within a couple of days and doesn't notice it now. It does seem a better idea than putting presssure on the neck. Many thanks!”

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Posted 1 year ago

We are so happy that we were able to support you in finding the perfect fit Thomas! Thank you for your kind review :)

Posted 1 year ago

“I contacted perfect fit because my dog is a collie cross. The lady on the chat was lovely. She was very thorough and although I was a bit sceptical, because the perfect fit harness has no belly strap, I was assured it would work for escapologists like my fella. It is marvellous! So much easier to put on. He hated lifting a paw up for the other harness. No problem with him escaping either. I love the fleecy lead. We found a walking friend and the reflective harness is excellent for early starts. I'm so glad you were recommended to me. Many thanks.”

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Posted 1 year ago

Hi Christine. We are very happy to hear how the PerfectFit has helped your dog! So many dogs dislike being maneuvered into harnesses, which is exactly why we designed the PerfectFit Harness! Enjoy your walkies together :)

Posted 1 year ago

“We have a small dog 3.8kg and she has a narrow girth. We tried several different types of harness before our dog trainer recommended PerfectFit. As the evenings draw in we have bought the yellow one and it works well.”

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Posted 1 year ago

The High Vis Yellow is a great option for darker evening walks, great choice Bernadette!

Posted 1 year ago

“Recommended by a dog trainer and ordered a full harness for our 12 week old Golden retriever pup. On delivery I noticed the y-piece on the chest was slightly too large. One quick call to Perfectfit and two more harness pieces were shipped FOC so I could select the best combination for Piper. Great customer support and highly recommended Kev”

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Posted 1 year ago

Thank you so much for your kind words Kevin :)

Posted 1 year ago

“Second harness i have purchased, excellent quality easy to measure and order to ensure right fit. Very happy dog and owner”

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Posted 1 year ago

Super! Thank you so much Marion :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,632 reviews