PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,631 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 24th August 2025

804

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received really quickly. Great fit”

Helpful Report

Posted 1 year ago

We are very happy to hear that you received your order in good time and are happy with the fit, Caroline :) Thank you for taking the time to review us!

Posted 1 year ago

“The customer service team were excellent- couldn’t fault them at all. Friendly and extremely helpful. Would definitely use again.”

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Posted 1 year ago

Thank yo for your kind words, Ruth :) We are pleased that the team looked after you well!

Posted 1 year ago

“A great product and very helpful and supportive staff”

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Posted 1 year ago

We are very happy to hear that you like your new harness and that the team looked after you well. Thank you for you feedback! :)

Posted 1 year ago

“These harnesses are so beautifully made I was really sad to have to return the one I ordered for my rescue tiny. This was only because I have a muscle wasting condition & was unable to operate the sturdy safety clips. Very kind & helpful staff! How lovely to deal with an efficient professional company”

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Posted 1 year ago

Thank yo for your lovely review, Jane. We are glad that you had a good experience with us. Please do get back in touch if we can help at all in the future :)

Posted 1 year ago

“I bought this for my Border Terrier as I discovered that her old harness was rubbing her under the armpits. It fits really well and she really seems to like it. I think for her it allows her full freedom of movement. It's very lightweight and not at all cumbersome.”

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Posted 1 year ago

We love that you feel the harness allows your lovely Border freedom of movement, Sue :) Thank you for taking the time to review us!

Posted 1 year ago

“Easy to order and a fabulous fit, thank you”

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Posted 1 year ago

It is great to hear that you found the harness easy to order and that you are happy with the fit, Sally! Thank yo for your review :)

Posted 1 year ago

“Just Perfect 👍”

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Posted 1 year ago

Thank you for the 5 stars, Kristin :) We are very pleased to hear that you have found your PerfectFit!

Posted 1 year ago

“These are by far one of the best harnesses on the market (apart from good canicross harnesses but they are for a very specifc sport) Great fit and quality product.”

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Posted 1 year ago

Thank you for your kind words, Beverly :) We are very happy to hear that you consider us to be the best harness on the market!

Posted 1 year ago

“Great service as always and good quality product.”

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Posted 1 year ago

We're very pleased to hear that the team looked after you well, Sue. Thank you for taking the time to review us :)

Posted 1 year ago

“This has made such a difference to our dogs. So easy to measure up. Takes some getting used to, to put on but after a couple of tries it's simple.”

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Posted 1 year ago

It is wonderful to hear that the harness has made a positive difference to your dogs, Carol. Thank you for taking the time to review us :)

Posted 1 year ago

“Extremely helpful customer service, after sending a couple of pics with the harness on my little dog I was sent another size which is perfect. Although I haven't taken her out in the harness yet, she seems very comfortable in it.”

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Posted 1 year ago

We are thrilled to hear that the team looked after you well and that your little one is comfortable in her new harness. Thank you for your review, Janet :)

Posted 1 year ago

“I got this harness for my wee rescue dog who never had a collar/harness before. It's great that you have the option to click each section so nothing goes overhead. It fits perfectly and is of high quality. Love it.”

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Posted 1 year ago

Thank you for the 5 stars, Sandra! We are very happy to hear that you love your lovely rescue pup's new harness :)

Posted 1 year ago

“I am really pleased with Lucas harness I thought it was going to be too small but after adjusts the straps I have found it fits perfectly”

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Posted 1 year ago

We love that Lua's harness fits him well, Francis :) Thank you for taking the time to review us!

Posted 1 year ago

“I am thrilled with the Perfect Fit harness and lead bought for my 18 month Goldie, Ralphie. We are making so much progress with his loose lead walking and training now, thanks to a harness that is comfortable for him to wear and a lead that is comfy for me to hold. I wish we had known about your products a year ago. I would definitely recommend any dog owner to have one of these.”

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Posted 1 year ago

Thank you for the recommendation, Helen :) We are thrilled to hear that the harness has helped with Ralphie's loose lead training!

Posted 1 year ago

“All my dogs have these harnesses they are fabulous. They swim in rivers and seas with them on as well as hike in them. They don’t interfere with the natural flow of the dogs movements and are strong and durable”

PerfectFit 5 star review on 24th October 2023

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Posted 1 year ago

Thank you for sharing this picture of your three all in their PerfectFit Harnesses and thank you for the lovely review, Kathryn :)

Posted 1 year ago

“Best harness, innovative in that different pieces can be replaced. Our 3.5month old pup is very different from what she is now at 8 months, but only had to replace one piece during her growth. Beautifully made, lovely and soft against the skin, plenty of different colours.... honestly I don't know what else to say.... Buy from these guys, you won't regret it... it's a superb bit of kit given how much rubbish is out there these days.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to write us such a lovely review, Miranda :) We love that you like the design, fit and colour choice of the harness!

Posted 1 year ago

“We have been using PerfectFit harnesses now for over 5 years. They are brilliant harnesses with a close but comfy fit. The ability to by the sections individually is brilliant and allows for a custom fit, and the range of colours is brilliant.”

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Posted 1 year ago

Thank you for taking the time to write us such a lovely review, Kirsty :) We just love to hear from our long-standing customers.

Posted 1 year ago

“Great harness and lead. Even greater customer service! had my front bit replaced for a smaller one quickly with a very caring approach (thanks Rhi!).”

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Posted 1 year ago

It is wonderful to hear that Rhi looked after you well, Alberto :) Thank you for the review!

Posted 1 year ago

“We are delighted with this harness system. It is brilliant to be able to buy separate parts to fit the dog well and to be able to replace which ever section gets worn. A fast service too.”

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Posted 1 year ago

We are very happy to hear that you are happy with your new harness and the fact that you can replace sections as and when you need to. Thank you for the review! :)

Posted 1 year ago

“Lucy and team have been incredibly helpful. Sending parts to ensure we got out harnesses just right. Critically with the Y chest piece it doesn't encroach on our dogs wind pipes! Very happy will only buy PerfectFit harnesses going forward! Outstanding product, well done PerfectFit!”

PerfectFit 5 star review on 21st October 2023

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Posted 1 year ago

Aw, just look at those couple of cuties! Thank you for sharing! We will be sure to pass your feedback on to Lucy and the team :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,631 reviews