PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,622 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 17th August 2025

802

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - very helpful and supportive Thank you Highly recommended”

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Posted 1 year ago

It is wonderful to hear that you were supported well in choosing the best size for your pup, Fiona! Thank you for the positive feedback!

Posted 1 year ago

“Fantastic service, my dog is only 6 months so we emailed measurements and images and they suggested a harness, it is a little loose and perfect fit offered various options, but as she is still growing we decided to keep the one sent, great staff all very personable.”

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Posted 1 year ago

It is great to hear that you found the team personable, Claire :) Wishing yo and your pup many happy walkies ahead!

Posted 1 year ago

“Firstly the harness itself is amazing, my pug hates having harnesses put over her head, she used to run away or play bite me when i put her harness on. Now she sits and waits for me calmly, I have definitely noticed a difference in the wanting to put it on. Its also really lightweight but sturdy, perfect for the summer and for escape artist dogs.”

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Posted 1 year ago

This is great feedback, AJ. Thank you! We love your pup is happier to put on her PerfectFit Harness! A happy pup is the best review!

Posted 1 year ago

“We have several of these. The lady that advises on sizing couldn’t be more helpful, she’s an expert! The harnesses are excellent, easy to wash, quick to dry, wear really well and are comfortable for the dog to wear.”

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Posted 1 year ago

Thank you for coming back to us once again, Julie :) It is great to hear that you found the guys on the phones helpful in choosing the best fit.

Posted 1 year ago

“Harness is great (is a repeat purchase) however they did send the incorrect size first time and then requested I return the first set at my expense (when it was their error). Would just have let it pass but have been chased incessantly for a review!”

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Posted 1 year ago

Thank you for your feedback. We are so sorry that you received the the incorrect pieces in your order. I can see that the postage from your original order was refunded to cover the cost of the return at the time that we resent the correct items. Please drop us an email to: Info@perfect-fit-dog-harness.com or call us at 01684 569 553 if there was a problem with this as we do not want you to be out of pocket. Please note that it can take a day or two to show in your account.

Posted 1 year ago

“We've had our original trusty PerfectFit harness for a good four or five years and it's still in perfect condition. However, recently we'd been thinking about a colour change to match our girl's Muzzle Movement muzzle, as we want her to look bright, noticeable, and non-threatening (even though we want people to give us space). I was able to buy a new top section for her existing harness, making it incredibly affordable. It took a matter of seconds to swap the colours over. I'm planning to buy a few different colours, so we can mix and match. This will be especially helpful over the winter when she insists on rolling in muddy puddles, as she can be wearing one colour while I wash another! Thanks for the great quality, ease of use, and speedy dispatch!”

PerfectFit 5 star review on 24th June 2024

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Posted 1 year ago

The jade looks great on her, Emma! We all need a range of outfits in our wardrobe :) Thank you for the lovely review!

Posted 1 year ago

“Excellent”

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Posted 1 year ago

Thank you for your review! We are very happy to hear that you think your new harness is excellent :)

Posted 1 year ago

“After help with fitting our boy we have found the perfect harness: comfortable, goodlooking.”

PerfectFit 5 star review on 23rd June 2024

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Posted 1 year ago

He is certainly looking very smart in his new harness, Christine. Thank you for sharing his picture :)

Posted 1 year ago

“Service and product is second to non. Had a perfect fit harness but now needed different parts as my elderly dog was changing shape ordered and arrived within a couple of days. Fits as it’s name ‘Perfect Fit’ lovely comfortable harness and lovely people to do business with”

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Posted 1 year ago

Thank you for your lovely feedback :) It is great to hear that you were able to adapt the harness to suit your dog's change in shape!

Posted 1 year ago

“Very pleased with my perfect fit harness. Jake was spot on with his helping me choose the correct fit.”

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Posted 1 year ago

We are thrilled to hear how happy you are with your new harness, Susan :) We will be sure to pass your thanks on tot Jake.

Posted 1 year ago

“Really pleased with my perfect fit harness. It was easy to adjust and fits my dog comfortably and is easy to put on and off.”

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Posted 1 year ago

Thank you for the review! We are very happy to hear that you are pleased with your dog's new harness, Jane and that you found it easy to adjust.

Posted 1 year ago

“This perfect fit harness was a perfect fit”

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Posted 1 year ago

Great to hear, John! We are very pleased to hear that we are living up to our name :)

Posted 1 year ago

“Comfortable harness without any restrictions on the shoulders. Great quality harness. Such amazing customer service, happy to help and prompt replies :)”

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Posted 1 year ago

We are very pleased to hear that you are happy with the fit and quality of your harness, Katie :) Thank you for taking the time to write us a review.

Posted 1 year ago

“Helpful advice received from my telephone call regarding correct size to order. Our dog had managed to chew through one of the attachments. Came really quickly even though 2nd class postage. New bit exactly what we needed. Great you can just order the piece you need.”

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Posted 1 year ago

It is great ti hear that you are a fan of the harness's modular design, Sonia :) We also love that you found the helpline helpful! Thank you for your lovely feedback.

Posted 1 year ago

“Quick delivery and item for well. Definitely be ordering again”

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Posted 1 year ago

It is lovely to hear that you received your harness in good time, Louise and that you are happy with the fit :) Thank you for the 5 stars!

Posted 1 year ago

“Fantastic customer service and fast delivery. Provided with clear instructions on how to fit. Easy to get on and off and no complaints from Mabel”

PerfectFit 5 star review on 21st June 2024

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Posted 1 year ago

Aw, Mabel looks great in the purple, Helen. Thank you for sharing. It is great to hear that you found the instructions useful and fitting easy :)

Posted 1 year ago

“I had great advice about which size to get for my 6 month old pup, Gus. The teal colour is great and the fabric super soft but strong. There will be plenty of growing room and I like the fact it undoes around the body and neck as he doesn't like things going over his head. It doesn't stop him pulling but it's much better than the old one”

PerfectFit 5 star review on 20th June 2024

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Posted 1 year ago

Gus certainly does look very smart in the Teal, Kate :) Thank you for taking the time to leave us a review and we are very pleased to hear that he is more comfortable in his new harness.

Posted 1 year ago

“Ideal for my cocker spaniel puppy he's ready started to fill out the harness as I was advised by their customer service speedy delivery and responses to my queries.”

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Posted 1 year ago

Thank you for your review, Mike :) Your pup is certainly looking very smart in his new harness. Remember that we are always her to advise on sizing when it comes time to upgrade. Wishing you both many happy walkies in the meantime.

Posted 1 year ago

“Ordered a replacement top part of harness. Ordering process easy to navigate. Product arrived ahead of time. Good communication throughout. Everything good.”

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Posted 1 year ago

It is just wonderful to hear that you found ordering your replacements quick and easy, June. Thank you for taking the time to leave us a review :)

Posted 1 year ago

“The fit is perfect and so comfortable”

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Posted 1 year ago

Thank you for the feedback, Michelle :) It is great to hear that your pup is comfortable in their new harness.

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,622 reviews