PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,624 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,624 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 17th August 2025

802

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a replacement top part of harness. Ordering process easy to navigate. Product arrived ahead of time. Good communication throughout. Everything good.”

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Posted 1 year ago

It is just wonderful to hear that you found ordering your replacements quick and easy, June. Thank you for taking the time to leave us a review :)

Posted 1 year ago

“The fit is perfect and so comfortable”

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Posted 1 year ago

Thank you for the feedback, Michelle :) It is great to hear that your pup is comfortable in their new harness.

Posted 1 year ago

“Lovely product and great people to deal with. Very efficient service, will be using PerfectFit again. Thank you”

PerfectFit 5 star review on 19th June 2024

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Posted 1 year ago

Aw! Just look at your pup in their new harness, Amanda :) We look forward to hearing from you again in the future!

Posted 1 year ago

“Perfect!!! From seeking advise due to having a puppy, the quality of the harness. Truly is Perfect fit.”

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Posted 1 year ago

Thank you for sharing the lovely photos of your pup in their new harness, Samantha! We are loving the wine top and lead :)

Posted 1 year ago

“This is our third perfect fit in 12 years. Our Jack Russell has had one on twice a day in that time. He is a wanderer when walking sniffs every blade of grass and rarely walks in a straight line. Has never suffered any skin problems with rubbing and delight in getting his lead and harness on.”

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Posted 1 year ago

This is such lovely feedback, Bill. Thank you! We love hearing from our long-standing customers. Wishing you and your Jack Russell many happy walkies ahead :)

Posted 1 year ago

“Good advice and helpful instructions/video”

PerfectFit 5 star review on 18th June 2024

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Posted 1 year ago

We are so glad to hear that you found the instructions and fitting video helpful, Susan. Thank you for sharing the picture of your pup in their new harness. What a little sweetie!

Posted 1 year ago

“I have had dogs in my life for more than 30 years and the PerfectFit harness has to be the best harness that I have found. It's soft padding around the straps makes it Perfect for puppy soft skin and being able to change parts of the harness without replacing it all, means the harness will not have to be completely replaced. It is also adjustable allowing for growth of my puppy so, again, it will not need to be replaced. Full marks from us!”

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Posted 1 year ago

Thank you for your lovely review, Diane and for the full marks! What a lovely picture of your pup in their harness. Such a cutie!

Posted 1 year ago

“So easy to fit any part of the harness. No need to buy a whole new harness when just one piece of it needs replacing. Excellent service”

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Posted 1 year ago

We love that you are happy with the service that you received, Sarah :) Thank you for taking the time to leave us a review.

Posted 1 year ago

“The harness was too small, my bad measuring but Perfect Fit were on the case sent larger immediatley and the harness is great it really is a Perfect Fit, would highly recommend, they were helpful on the phone too”

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Posted 1 year ago

Thank you for your feedback, Shell :) It is great to hear that the larger pieces have sorted your fit and that you found the phone service helpful.

Posted 1 year ago

“Finally found a fully adjustable harness! Customer service advisor via chat was so helpful in letting me know what sizes the harness needed to be to fit my dog. He is 3 different sizes so not surprised other fixed sized harnesses didn’t fit him. Will definitely recommend in the future.”

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Posted 1 year ago

It is great to hear that you are happy with the fit, Wendy :) We love that you found the Live Chat useful in choosing your fit. Thank you for the feedback :)

Posted 1 year ago

“Well made harness which was recommended by trainer fits really well and have ordrerd different sizes as my dog has grown from puppy to adolescent”

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Posted 1 year ago

Thank you for upgrading your harness with us, Linda :) We are thrilled to be along with you on the way as your puppy grows :)

Posted 1 year ago

“Like that I can mix sizes! Wish I could order with a handle as well. Very satisfied with how well it fits.”

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Posted 1 year ago

Thank you for your feedback, it is much appreciated. We are thrilled to hear that you are pleased with the fit.

Posted 1 year ago

“Great product - we love our perfect fit harness and how you’re able to replace a part without having to buy a whole new harness. I was even more impressed with the outstanding customer service I received when I made a mistake with my original order (ordered the wrong harness part). Super quick response in cancelling one order and great communication. I really appreciated it!”

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Posted 1 year ago

Thank you for your feedback Rhianna. We are very pleased to hear that the team were able to sort you out with the correct piece nice and quickly :)

Posted 1 year ago

“My dog loves the Perfect Fit harness! After purchasing 3 different harnesses which all came highly recommended, the Perfect Fit harness was the only one that fit properly. My dog now gives me the side-eye if I pull out his neck coller.”

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Posted 1 year ago

It is so nice to hear that your dog is happy and comfortable in their new harness. Thank you for leaving us your feedback :)

Posted 1 year ago

“Good quality product easy to get correct size and fit and prompt service”

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Posted 1 year ago

Thank you for the 5 stars! It is lovely to hear that you are pleased with the quality of your new harness and that you found sizing nice and simple :)

Posted 1 year ago

“Fabulous items and very good advice from the staff.”

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Posted 1 year ago

It is great to hear that the team looked after you well :) Thank you for leaving us a review.

Posted 1 year ago

“Love these harnesses - comfortable, wear well - just replaced a couple of components after 10+ years wear and tear and matching washing. Fit well and never rub plus actually stay on!”

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Posted 1 year ago

It is lovely to hear that you haven't needed to replace any components of your harness to 10 years! Thank you for leaving us your feedback :)

Posted 1 year ago

“Amazing service- really friendly and professional with advice and then no-quibble exchange of one part when size not quite right Very good quality. My dog needs to get used to the harness again as she has not worn one since being a puppy but she will. Thank you”

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Posted 1 year ago

And thank you, Ann for the lovely review. We love that the team looked after you well and that you are happy with the fit of your girl's new harness :)

Posted 1 year ago

“I ordered the suggested size which did not fit correctly. I explained by phone they immediately set the next size up for me to mix and match bathe harness now fits perfectly and I have returned what I don’t need. Excellent service and trust. Well done xx”

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Posted 1 year ago

Thank you for your lovely feedback, Sandra. It is wonderful to hear that you found our exchange service useful in ensuring the best fit for your pup :)

Posted 1 year ago

“Have been using a Julius K-9 harness for a number of years but over the last couple of months the dog has become quite reluctant to put it on. I can only assume he’s begun finding it uncomfortable. After much research decided on a PerfectFit harness. The sizing guide was absolutely spot on and fits him really well. He seems much happier in it and it looks more comfortable and clearly allows better movement and mobility than the K-9 allowed. So impressed I shall be ordering another one for our other dog.”

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Posted 1 year ago

We love that your pup is more comfortable in their new PerfectFit harness, Adam and that you found the sizing calculator useful :) Thank you for taking the time to leave us your thoughts.

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,624 reviews