PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,624 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,624 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 17th August 2025

802

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wholeheartedly recommend Perfect Fit harnesses. We had one previously for our old girl who we lost a couple of years ago, and just bought a new top insert for our new lad in a more masculine colour 💙 💚”

PerfectFit 5 star review on 11th June 2024

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Posted 1 year ago

Aw, it is lovely to hear that you were able to upgrade your existing harness to suit your new pup, Helen. Thank you for taking the time to leave us a review!

Posted 1 year ago

“I'm really pleased with both of the harnesses I have for my 2 dogs. Its the only harness that they can't get out of. Such good quality. Amazing help with ordering when I rang through.”

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Posted 1 year ago

Thank you for leaving us your feedback, Carolyn :) It's lovely to hear that you found the guys on the helpline useful in choosing your fit.

Posted 1 year ago

“Perfect fit harness was what it said, fitted perfectly. I ordered and paid for a matching lead which was not included. However this was rectified by first class post. Very pleased with it. I'm a little unsure about the padded lead, handle yes but the padding all the way up think it is going to get very dirty looking quite quickly.”

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Posted 1 year ago

“Great harness! Brilliant 3 piece bit of kit! Mix sizes to make your perfect fit. Staff so helpful when my original order wasn’t quite right, sent some different pieces for me to try. Great service! Very pleased with this harness.”

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Posted 1 year ago

It is wonderful to hear that you are happy with your new harness and the service that you received, Milo. Thank you for taking the time to write us a review.

Posted 1 year ago

“Good customer service and excellent product. Very soft, no edges to rub or make my dog's skin saw and very high quality. So pleased that I have just ordered one for my Husky as well.”

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Posted 1 year ago

Wow! Thank you for your TWO purchases, Debbi! We are very pleased to hear how pleased you are :)

Posted 1 year ago

“We have used Perfect Fit for both our dogs for nearly ten years. They are light, easy to fit, comfortable and don't restrict their shoulders. We regularly recommend them to other owners.”

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Posted 1 year ago

We really appreciate you recommending us to other owners, Sue! We just love hearing from our long standing customers :)

Posted 1 year ago

“The " Perfect 20 harness " was a perfect replacement for my dog's existing like for like harness. I'm hoping to replace the other 2 sections in time. Many thanks for the great service”

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Posted 1 year ago

Thank you for taking the time to review us, Patricia. It is lovely to hear that the replacement piece is working well for you. :)

Posted 1 year ago

“The best harness for your dog- each piece is sold separately so you always guarantee a comfortable fit and they are are strong too.”

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Posted 1 year ago

It is great to hear that you are happy with the fit of your pup's harness, Debbie :) Thank you for the feedback!

Posted 1 year ago

“Just ordered my third perfect fit harness for my dog as they are super comfy and great quality. Fantastic customer service”

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Posted 1 year ago

Thank you for coming back to us for a third time, Liz! AND for taking the time to leave use a lovely review :)

Posted 1 year ago

“Excellent product as always. Well made, suitable for the rough and tumble of active dogs.”

PerfectFit 5 star review on 10th June 2024

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Posted 1 year ago

Thank you for sharing this beautiful picture of your lovely gang, all in their PerfectFits. What a great photo! We love it :)

Posted 1 year ago

“I bought my first PerfectFit harness some 18 months ago and I was impressed with the service & knowledge of the staff then, so I had no hesitation going back to them as my dog has grown and the original harness was getting tight. The great thing with PerfectFit harnesses is that they are 3 pieces so if there is a need to replace it could mean that there is no need to replace all 3 making it cheaper. I opted to purchase two new bigger pieces though I could probably have got away with just the top part.”

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Posted 1 year ago

Thank you for leaving us such a thorough review, Gordon. It is great to hear that you have come back to take advantage of the harness' modular design and upgrade your harness now that you pup had grown :)

Posted 1 year ago

“I can’t speak highly enough about perfect fit harness , I found the calculator so easy and accurate , my dog Wilbur just looks so comfortable and smart . The QR scanning code to fit for the first time is excellent and just makes it so simple . Perfect for people are too. So everything perfect 🤩”

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Posted 1 year ago

Thank you for leaving us such a lovely review. It is great to hear that you found the online calculator and QR code to the fitting video useful. Wonderful news, Julie! :)

Posted 1 year ago

“Great product, exceptional service. Thank you”

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Posted 1 year ago

It is lovely to hear that you are pleased with both your new harness and the service that you received, Anita, Thank you for taking the time to review us.

Posted 1 year ago

“The harnesses are well made and also gives the dog protection from chafing and are adjustable two of harnesses we have are three year old and still in perfect condition”

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Posted 1 year ago

It is lovely to hear that your harnesses are wearing so well, Peter :) Thank you for leaving us your feedback!

Posted 1 year ago

“Customer service was excellent and so helpful. I ordered the wrong size harness by accident and was sent the correct size very quickly with no quibble. Great that you can buy individual sections of the harness to replace damaged or worn out parts. Highly recommend.”

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Posted 1 year ago

Thank you for recommending us, Alexandra :) It is great to hear that the team looked after you well to ensure you have the correct part.

Posted 1 year ago

“Given Scout a new look for the summer, to go with his new turquoise collar and lead we got a matching top for his Perfect Fit harness.”

PerfectFit 5 star review on 7th June 2024

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Posted 1 year ago

Scout is looking very smart in his new Jade top piece! Thank you for the 5 stars!

Posted 1 year ago

“Excellent customer service, harness great quality product, fits lovely”

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Posted 1 year ago

This is great to hear, Sue. Thank you for taking the time to leave us a review :) We love that the team looked after you well and that you are happy with the quality and fit of your new harness.

Posted 1 year ago

“Great harness easy to use and puppy has found it comfortable to wear not attempted to chew it.”

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Posted 1 year ago

Well, that is an accolade in itself, Rosetta! :) We are very pleased to hear that your pup is comfortable in their new harness. Wishing you both many happy walkies ahead!

Posted 1 year ago

“I have always bought my harnesses from you,they are comfortable and last. I cannot fault this company. Excellent”

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Posted 1 year ago

We love hearing from our long-standing customers, Alison, so thank you for taking the time to leave us a review :)

Posted 1 year ago

“Absolutely perfect 👍”

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Posted 1 year ago

This is great news, Catherine! We love that we are living up to our name :) Thank you for taking the time to leave us your feedback.

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,624 reviews