PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,041 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 20th March 2026

Rand

PerfectFit 5 star review on 18th March 2026

Penny

Nicola

PerfectFit 5 star review on 2nd March 2026

Nicola Giles

922

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second harness we've bought from PerfectFit and once again the service was fantastic. Friendly, efficient and committed to finding the best solution. The harness itself is excellent - comfortable and very secure. We use the 40mm one as it's much safer and works better for an active dog who goes on long walks”

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Posted 4 months ago

It is great to hear that the team looked after you well once again, Anna and that you are happy with your harness. Thank you for taking the time to leave us your feedback 😊

Posted 4 months ago

“I bought a new top part of the harness for my dogs perfect fit. I only needed to renew the top part so I could have the reflection strip to see my dog in the dark. I bought the total set 3/4 years ago and it’s still going strong. It’s all good quality products used.”

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Posted 4 months ago

Thank you for the review, Sandra. We love that you just needed to replace the top piece of your pup's harness to give you some security in the dark and that your harness is standing the test of time 😊

Posted 4 months ago

“Fits perfectly! Had trouble getting a harness to fit correctly!….PerfectFit does exactly what it says on the tin!”

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Posted 4 months ago

We are very pleased to hear that we are living up to our name, Karen! Thank you for leaving us a lovely review! ☺️

Posted 4 months ago

“Great to have the modular harness so that I can get a snug fit for my dog. Good and knowledgeable service.”

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Posted 4 months ago

It is great to hear that you are happy with the harness's design and that it has allowed you to achieve a good fit for your pup, Sian! Thank you for the 5 stars! ☺️

Posted 4 months ago

“My third one and only because they fit so well and I like the change of colour”

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Posted 4 months ago

Everyone need a good colour selection in the closet, Susan! ☺️ Thank you for coming back to us for the 3rd time and for leaving us a review!

Posted 4 months ago

“Has been a game changer for my Standard Poodle. She had sensory issues especially when shaved and she is now comfortable and not shutting down rather than being excited to go out. Great for loose leash walking, training and also for a run in the park. I would reccomend this to everyone”

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Posted 4 months ago

Aw, this is just lovely to hear, Kelly. It is wonderful to hear that your lovely Poodle is enjoying her walks again in her PerfectFit. Thank you for leaving us your lovely feedback! ☺️

Posted 4 months ago

“Harness fits perfectly, looks nice and I have also noticed he is not pulling as much. Speedy delivery.”

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Posted 4 months ago

We love that you are happy with the fit of your new harness and that it arrived in good time ☺️ Thank you for the lovely feedback!

Posted 4 months ago

“Great harnesses with very good interchangable sizes meaning you can replace one part as your dog grows. The way the whole harness is clipped on also makes it easier to put on nervous dogs, as you can wrap it around their neck to click together instead of having to pull the whole thing over their head.”

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Posted 4 months ago

We love that you are a fan of the harness's design, Andrew and that you are finding it easy to put on and take of your pup. Thank you for leaving us your feedback ☺️

Posted 4 months ago

“Have both dogs in perfect fit, just brought some items for when they have got wet when walking, love it being able to buy the items rather than the whole harness.”

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Posted 4 months ago

We are loving your wash-one-wear-one idea Carol! Than you for leaving us your feedback ☺️

Posted 4 months ago

“I ordered 2 replacement parts for my cockapoo who has recently put on weight . Ordered arrived within a few days and fits perfectly”

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Posted 4 months ago

Thank you for the review, Jean ☺️ it is great to hear that your two replacements arrived in good time and fit well!

Posted 4 months ago

“The harness are good quality, but the customer service is exceptional”

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Posted 4 months ago

It is just love to hear that the team looked after you so well, Dianne! Thank you for the lovely review ☺️

Posted 4 months ago

“Excellent customer srrvice.”

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Posted 4 months ago

We love that the team looked after you so well! Thank you for the review! ☺️

Posted 4 months ago

“We have bought the perfect fit harness for our dog since she was a puppy and just replace the parts as they wear out , brilliant fit harness and washes well as our dog loves mud !”

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Posted 4 months ago

We love that you have been with us from the beginning with your pup, Karen and that your harness is standing up to their love of a muddy puddle! ☺️

Posted 4 months ago

“Adaptable measurements for my dog. As an owner of an unusual sized crossbreed, I found finding a harness that fits challenging. Perfect fit were able to send a harness that fitted really comfortably and safely. Delighted with my purchase”

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Posted 4 months ago

We are very happy to hear that we have been able to help with well-fitting harnesses for your pup's Sheila! Thank you for the lovely feedback ☺️

Posted 4 months ago

“I’ve tried so many harnesses for my Boston Terrier, and nothing has ever fit him as perfectly as the PerfectFit! This is my second one, my first (blue) has lasted six years and is still in great condition. I just wanted a reflective version for our night-time walks, and it’s been brilliant. Couldn’t recommend it more!”

PerfectFit 5 star review on 15th November 2025

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Posted 4 months ago

This is great to hear Natalie! We are very pleased to hear that you are happy with your lovely Boston's new reflective option. Thank you for taking the time to review us ☺️

Posted 4 months ago

“This is a replacement for our previous perfect fit that has lasted several years and has been excellent. It fits so well and so comfortably for our springer spaniel, providing good, supportive ocntrol on walks.”

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Posted 4 months ago

Thank you for the review, Penny ☺️ It is great to hear that your lovely Springer is as happy in their new PerfectFit as they were in their previous one!

Posted 4 months ago

“Customer service is excellent, the harness system is brilliant and working very well on a breed that have a known dislike of any and all equipment! Aside from that it is as it says, a perfect fit. Have already purchased more.”

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Posted 4 months ago

We are very pleased to be living up to our name, Jenna! ☺️ Thank you for the lovely review.

Posted 4 months ago

“Absolutely the perfect fit! I measured my dog up for his harness but when it arrived it was too big. I took a photo and sent it to Perfectfit and they came back within hours to say they would send out the pieces they thought I required.... and they were right. It fit perfectly! New pieces arrived within 3 working days of sending that photo, no fuss or extra cost. An absolute pleasure to deal with this company and the quality of the harness and lead is great too. I purchased the orange for my black dog, for the dark nights. The lead has a lovely fur feeling under your hand, so no rough lines on the palms of my hand as the dog pulls.”

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Posted 4 months ago

Thank you for taking the time to leave us such a lovely, thorough review, Janey ☺️ It is just wonderful to hear that you found the exchange service quick and easy and that you are happy with the fit of your pup's harness and the feel of your lead.

Posted 4 months ago

“Jake was very helpful on the phone harness and lead are amazing would definitely recommend”

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Posted 4 months ago

It is great to hear that Jake looked after you so well, Caroline. We will certainly pass on your thanks ☺️ We also love that you are happy with your new harness and lead. Thank you for the review!

Posted 4 months ago

“Fabulous customer service! Happy to replace items until your harness is a perfect fit!”

PerfectFit 5 star review on 13th November 2025

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Posted 4 months ago

Aw, well your gorgeous pup is certainly looking happy in their new harness! It is great to hear that the team looked after you so well. Thank you for the feedback, Tracey ☺️

Posted 4 months ago

PerfectFit is rated 4.9 based on 3,041 reviews