PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,848 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 4th November 2025

Stephanie

Jill Legg

PerfectFit 5 star review on 1st November 2025

Lisa

Gillian Blythe

PerfectFit 5 star review on 26th October 2025

Anonymous

874

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's really secure, gets wet most days when our dog goes for a dip in the stream or pond, and dries out overnight. I will recommend them to anyone.”

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Posted 2 months ago

Thank you for recommending us, Sharon! It is great to hear that your harness withstands a dip in the pond and is ready to use the next day! ☺️

Posted 1 month ago

“I love my new top piece in fluorescent orange.”

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Posted 2 months ago

We love the orange top piece too, Mo! Thank you for your review! ☺️

Posted 1 month ago

“Fabulous product and great customer service. I have used perfect fit harnesses for my 2 active border collies for several years, and will continue to do so.”

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Posted 2 months ago

We just love hearing from your long-standing customers, Caroline! Thank you for taking the time to leave us a review ☺️

Posted 1 month ago

“I sent a photo of my dog and his girth measurement. When my harness arrived, the three components were different sizes and it fit perfectly. My dog is between a small and medium in most other brands. This is the first harness I have had that has fit. Great customer service! I would highly recommend.”

PerfectFit 5 star review on 4th September 2025

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Posted 2 months ago

Well, your beautiful pup certainly looks happy in his new harness, Susan ☺️ It is great to hear that you have found a good fit for him! Thank you for the review!

Posted 1 month ago

“Absolutely amazing people very understanding and helped me throughout the whole process as I’ve never had to do this before and I was confused but the lady Jen was so helpful I ordered the harness yesterday (3rd September) with 2nd class delivery and it was delivered today 4th September very fast it fits my Frenchie amazing so definitely won’t have to spend unnecessary money out trying to find a harness that fits him because of all his different sizes lol so thank you so much very much appreciate it”

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Posted 2 months ago

Thank you for taking the time to leave us such lovely feedback, Katie ☺️ It is great to hear that Jen looked after you so well and that you received your harness in good time. We will be sure to pass on your thanks.

Posted 1 month ago

“Such a great Harness wish I had bought one sooner, the quality is exceptional and I just love it, it feels so secure on my Dog and I don't feel she's going to break free any time soon!!”

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Posted 2 months ago

We are glad that you found us eventually, Gemma! 😊 It is great to hear that your dog feels so secure in their new harness. Thank you for the lovely feedback.

Posted 1 month ago

“Easy to measure to get the fit correct for my friend’s golden retriever. The harness fits well, looks good and helps to walk the dog and prevent him pulling using the neck and back loops on the harness”

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Posted 2 months ago

We are very pleased to hear that you found measuring and fitting your friend's pup nice and easy, Susan. Thank you for taking the time to leave us a review 😊

Posted 1 month ago

“Thank you! Comfort and safety are two very important considerations to me. I have used PerfectFit Harnesses for over 6 years and now the double-ended fleece leads too.”

PerfectFit 5 star review on 3rd September 2025

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Posted 2 months ago

And thank you for being with us for so many years, Sam! We are thrilled to hear that you find the comfort and safety you require for your beautiful dog with our harnesses and leads 😊 Thank you for sharing the picture of your pup with us, too. What an absolute beauty!

Posted 1 month ago

“This is the only harness that truly fits my dogs. I have tried so many but the perfect fit honestly does what it says. Top marks for quality and service”

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Posted 2 months ago

We love that we are living up to our name, Julie! 😊 Thank you for the 5 stars!

Posted 2 months ago

“My two dogs have worn PerfectFit harnesses for about 8 years. They are everything they say they are. I'm a great fan. One of my dogs has two so it has a spare whilst one is being washed. This time I bought another two pieces for my other dog so that he has two pare for the same reason.”

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Posted 2 months ago

Wow! 8 years! We just love hearing from our long-standing customers, Mark! Thank you for taking the time to review us. We are loving your wash-one-wear one idea! 😊

Posted 2 months ago

“My Barney had one of these when he was a puppy and just gone back to a new one. It is great that they come in three parts to get the perfect fit as the name suggests. Also like the soft padding to give extra comfort.”

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Posted 2 months ago

We love that you have come back to us for a new harness for Barney, Sally. Thank you for the review! 😊

Posted 2 months ago

“Very pleased with the PerfectFit harness. My PBGV has a long back and short legs and we have previously struggled to find a harness that fitted well. Very pleased with this one”

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Posted 2 months ago

We love that we have been able to help with a well fitting harness for your lovely PBGV. Thank you fo taking the time to leave us a review, Jeremy 😊

Posted 2 months ago

“Excellent product as always”

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Posted 2 months ago

Thank you, Helen. This is great to hear. Thank you for the 5 stars! 🌟😊

Posted 2 months ago

“Arrived quickly, had a little trouble getting to grips with adjusting to have the right fit, but customer service agents were brilliant with advice and support throughout the process. Very happy with my purchase”

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Posted 2 months ago

We love that the team looked after you so well to help with the fitting of your pup's harness, Helen. Thank you for taking the time to leave us a review! 😊

Posted 2 months ago

“Spoke to a lovely lady on the phone who advised me the size to try after receiving my order I needed to change one of the pieces nothing was too much trouble would definitely order again direct from the company 😊”

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Posted 2 months ago

It is great to hear how well the team looked after you, Helen and that they sorted your exchange nice and simply 😊 Thank you for your lovely feedback!

Posted 2 months ago

“We used PerfectFit for our older dog and the double ended lead is brilliant. She no longer needs a harness. PerfectFit is the only harness the breeder of our new puppy, 3 months old, and his future trainer recommend. We already know! I had a great chat about with one of the team about what size to get his first harness set. It was spot on! It looks great and so far, his first walks have been great! Definitely the best harness and lead combination for canine comfort and human ease of use.”

PerfectFit 5 star review on 1st September 2025

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Posted 2 months ago

Thank you for the lovely review, Annette and to your breeder for recommending us! 😊 What a beautiful pair you have there and your little one looks very smart in the blue!

Posted 2 months ago

“My boy Hamish, 3 today, has worn Perfect fit since being a young boy. Always find the company great to deal with. Friendly and helpful on the telephone . Would always recommend.”

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Posted 2 months ago

Well Happy Birthday to Hamish! It is great to hear that you are both with us for the long haul, Sue. Thank you for taking the time to leave us a review 😊

Posted 2 months ago

“Excellent service and excellent product!”

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Posted 2 months ago

We love that the team looked after you well and that you are pleased with your new harness, Ruth 😊 Thank you for the positive feedback!

Posted 2 months ago

“Great leopard print top piece, fast delivery”

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Posted 2 months ago

We are very pleased that you managed to snag yourself one of the limited addition tops! Well done you and thank you for taking the time to leave us your feedback 😊

Posted 2 months ago

“Absolutely wonderful company! Kept i touch every step of the way making sure the harness fit properly! My dog has always hated harnesses but now i’ve finally found one he dosent growl at me putting it on! No rubbing on his armpits and very little pulling cause he knows he can’t slip out anymore? 15/10 recommend to anyone struggling to get a harness to fit there pooch.”

PerfectFit 5 star review on 30th August 2025

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Posted 2 months ago

We can't complain at 15 out of 10 Miya! 😊 Thank you for the lovely review and for sharing the pictures of your beautiful boy in his new harness withus. he's a real cutie!

Posted 2 months ago

PerfectFit is rated 4.9 based on 2,848 reviews