PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,938 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered the chest piece as ours broke. It was easy to order and came in couple of days. Fantastic product and brilliant service.”

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Posted 3 months ago

Thank you for the review, Kitty! It is wonderful to hear that your replacement piece arrived in good time ☺️

Posted 2 months ago

“Great product and incredible customer service. Very quick to respond and help get the right fit for our dogs. Quality harness with all the right characteristics to allow dogs to move freely and with comfort. Daisy and Cooper are chuffed with their new harnesses.”

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Posted 3 months ago

It is great to hear that you are pleased with the design of Daisy and Cooper's new harnesses, Amanda! Thank you for the lovely feedback ☺️

Posted 2 months ago

“Excellent customer service from Jen and Jake. Worked with me to ensure the harness was indeed a perfect fit, which up to now had been especially with my dog being a deep chested breed. Can't recommend enough”

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Posted 3 months ago

It is lovely to hear that you are happy with the fit of your pup's new harness, Noel and that Jake and Jenny looked after you well. Thank you for leaving us a review. We will be sure to pass on your thanks! ☺️

Posted 2 months ago

“Superb from start to finish!! We’ve always had and love Perfect Fit harnesses for our dogs, so having recently got a new red doodle puppy, I was keen for her to follow suit! Now a red coated dog is not as easy to match a colour to, as my other dogs are white - so the team helped me, guided me with hilarious emails and sent me various colours to try until I was satisfied & got the ‘perfect fit’ 🥰!! Top-notch product, brilliant customer service — I wouldn’t go anywhere else!!”

PerfectFit 5 star review on 20th September 2025

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Posted 3 months ago

We are loving the red against your beautiful pup's coat, Pip. We are very pleased to hear that you have come back to us once again and that the team looked after you so well. Thank you for the lovely feedback! ☺️

Posted 2 months ago

“Since my first phone call with Perfectfit, it is well named, a perfect service from day one. The first harness I chose was slightly too big once I phoned and spoke to one of the team the replacment was on my doorstep the following day. I would not hesitate to recommend this company and when needed I will be using them again. A lot of other companies could learn from this excellent personal customer service.”

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Posted 3 months ago

Thank you for the lovely review, Alistair ☺️ it is great to hear that the team sorted your exchange out nice and quickly and looked after you so well.

Posted 2 months ago

“Great harness, fits well, appears to be comfortable.”

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Posted 3 months ago

Thank you for the review, Irene! It is great to hear how happy you are with your new harness ☺️

Posted 2 months ago

“A properly customer focused company and fantastic harnesses - I will never buy a different harness now.”

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Posted 3 months ago

It is lovely to hear that the team looked after you so well, Natalie and that you are now with us for the long haul! Thank you for the lovely review! ☺️

Posted 2 months ago

“Finally, after 8 years I have found the 'Perfect Fit' harness for my somewhat odd shaped, over weight Cavachon. I have spent a fortune over the years trying all brands, both from on line stores and actual, real life shops. I underestimated, by a lot, Baileys girth even though I did measure him, I sent the order to Perfect Fit, it arrived very quickly, andsubsequently sent a picture of Bailey wearing it! Well, everything other than the chest strap,looked as tho it had been sprayed on it was so tight but, the P.F team to the rescue, within days I received the correct sizes, at no cost to myself, and after fitting the new parts, I returned the wrong sized straps and have a happy doggo who no longer hides when I pick up his harness, It is sosoft and comfortablehe will be able to wear it on long journeys strapped into the car. It truly is a Perfect Fit and I totally believe that everyone on the team really does put your pets comfort first. I will never buy a harness from another supplier. Thank you Perfect Fit!”

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Posted 3 months ago

This is such a lovely review, thank you so much for your kind words. We are so pleased that Bailey is happy with his new harness, yey!! :)

Posted 3 months ago

“We love it, the only thing that would make it totally perfect would be to have a material handle on top as I can give might mutley a power boost when he jumps in/out of the car. There is little to grap and the little ring on small size is quite small if struggling with cold wet fingers to get the clasp of lead on. We do love it still though. He finds it super comfy perfect fit which is has been difficult to find well fitting harness that fits small head neck and larger body. Dries quick when wet too. Love the ability to not have to pull off over his head and just unclip.”

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Posted 3 months ago

We are so pleased to hear how much you love it Lynnette, and thank you so much for your helpful feedback. Happy walkies! :)

Posted 3 months ago

“I have ordered 2 harnesses in the past & just recieved my latest, as with previous orders amazing quality & excellent delivery. Many thanks”

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Posted 3 months ago

Thank you for the review, Steve! We love that you are happy with the quality of your new harness and that it got to you n good time 😊

Posted 3 months ago

“This is our third PerfectFit harness. The customer service is warm and expert. The harness really is a perfect fit!”

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Posted 3 months ago

Thank you for coming back to us for a third time, Alison! it is lovely to hear that the team looked after you well and that you are happy with the fit 😊

Posted 3 months ago

“Amazing my dogs fit it perfectly and so good on walking with the perfect fit on she was pulling so bad now it's a pleasure to walk het”

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Posted 3 months ago

it is lovely to hear that the harness has improved the quality of your and your girl's walks, Pamela. Thank you for the review 😊

Posted 3 months ago

“I needed to get some larger pieces for dog harness. Such good service! Perfect Fit called me back to check sizes I had ordered, sent me two different sizes so that I could be sure of a perfect fit! Speedy delivery, easy returns for the pieces that I didnt need. Very helpful, friendly and professional. I highly recommend Perfect Fit to anyone wanting their dog to be comfortable in its harness. Good styles and wonderful choice of colours too. I wont ever be choosing any other make. Thank you so much.”

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Posted 3 months ago

We love that you are with us for the long-haul, Susan and that the team looked after you so well to ensure the best fit for your pup. Thank you for the lovely feedback! 😊

Posted 3 months ago

“Perfect fit as it says. Very pleased with it”

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Posted 3 months ago

We love that we are living up to our name! Thank you for the review! 😊

Posted 3 months ago

“I'm so happy with this harness (as is my dog Bailey). I wasn't sure what size to get as Bailey is a mixed breed and an unusual shape, but after using their enquiry form as suggested for mixed breeds on the website, with some measurements and some photos they suggested the perfect size first time! Excellent customer service and will definitely use again and would happily recommend to anyone.”

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Posted 3 months ago

We love that the team looked after you well t ensure the best fit for your mixed breed, Helen! 😊 Thank you for the lovely review!

Posted 3 months ago

“Very helpful service to fit a non standard dog 😊😊 I use these harnesses on my spaniel and have always found them brilliant but have now got one for my mums rescue dog. With the help given the fit is perfect!! 😊😊 Thank you.”

PerfectFit 5 star review on 15th September 2025

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Posted 3 months ago

And thank you, Claire for taking the time to leave us a review 😁 Your Mum's rescue is looking very smart in their new harness and we love that your spaniels all have one, too!

Posted 3 months ago

“Great company. Excellent communication, customer service and delivery. The staff at Perfect Fit helped us to get the right harness size for our whippet puppy. We struggled to find a harness to fit her properly and tried three other different brands of harness, but none of them gave a snug, secure, comfortable fit. Tried a couple of different sizes with Perfect Fit and quickly found the right combination. I'm able to walk my puppy with confidence now as I know she is comfortable, happy and secure in the perfect fit harness. I also bought the training lead which is brilliant - the fleece on the lead makes it so soft and comfortable on the hands and feels so much easier for me to manage than other leads. So happy to have found Perfect Fit! Thank you for all your help.”

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Posted 3 months ago

We are very happy that you found us too, Joanne! 😁 We love that your little whippet happy and comfortable in her harness and that you are pleased with your new lead.

Posted 3 months ago

“We are very pleased with our purchase. Having bought other harnesses for our dog Pickle we were very happy when the one we have recently bought fitted perfectly. Pickle looks very smart wearing it too!! Customer service was fantastic, very prompt service and replies to all my queries before purchase. Thank you 🤩”

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Posted 3 months ago

And thank you, Nicki for the lovely review! It is great to hear that Pickle is happy in their new harness and looking smart! 😁

Posted 3 months ago

“As an owner of a basset hound finding a well fitted harness is nigh on impossible but in a nutshell the perfect fit harness is perfect. Soft fleece against the skin and the flexible interconnected components mean you can find that perfect fit.”

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Posted 3 months ago

Thank you for the lovely feedback, Patricia 😁 We just love to hear when we have been able to help with a well-fitting, comfortable harness for a pup who has struggled in the past.

Posted 3 months ago

“Best Harness ever. We have one in ever colour except pink and always reccomned them to friends and people we see out. No more scared dog not wanting anything to go over his head or too tight and with the option of mis and match we sometimes coordinate our outfit and harness!!”

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Posted 3 months ago

We LOVE that you have one in every colour, Kathryn and that you coordinate your outfits. Great work! 😁 Thank you for taking the time to leave us a review!

Posted 3 months ago

PerfectFit is rated 4.9 based on 2,938 reviews