PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,580 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 6th August 2025

789

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great harness, very adaptable to find just the right level to hold him in place. Also its not too big or cumbersome like some. Thanks also for the great customer service when I mixed up on sizing recently :)”

PerfectFit 5 star review on 21st May 2025

Helpful Report

Posted 2 months ago

Thank you for the lovely review, Rob and for sharing the pic of your pup in the harness. We are really pleased to hear that you are happy wit the harness and that the team looked after you well 😊

Posted 2 months ago

“My cocker spaniel doesn’t fit standard harnesses well, but the Perfect Fit harness is so good, my dog is much happier in it and it fits snuggly and doesn’t rub. It such lovely quality. I’ve always had these harnesses for my Vizsla and they are so strong but also fleecy so they seem comfortable, and they last so long. Being able to buy individual parts of the harness is also amazing. I also bought a training lead for my Vizsla and this is also strong but good for grip. Finally, the company is just lovely to deal with, the staff are so helpful and their personal touch is so unusual but really good.”

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Posted 2 months ago

Thank you for leaving us such a lovely and thorough review, Sonya. it is great to hear that both your Cocker Spaniel and Vizsla are happy in their harnesses and that the team have looked after you well 😊

Posted 2 months ago

“Great customer service very helpful with the fitting of the harness for our puppy”

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Posted 2 months ago

It is great to hear that the team looked after you so well with the fitting, Pam. Thank you for your feedback! 😊

Posted 2 months ago

“Super fast service and easy to fit. Brilliant!”

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Posted 2 months ago

Thank you, Tracy. It is great to hear that you found the harness easy to fit and that it got to you in good time 😊

Posted 2 months ago

“So glad I found this company and harness. I have a dachshund x jack Russell with a JR deep chest and doxie long body - not an easy combo but the perfect fit harness fits him perfectly! No rubbing or chafing and is super comfy with the fleece lining. The additional front ring is great for a strong puller too - have almost got him walking normally after just one week in the harness. Am now raving about it to anyone who has dogs! Also love the company’s approach to finding the perfect fit where you can swap out different bits of the harness and they’ll send you different sizes until you get the right ones and only then do you send the unwanted bits back - sheer genius and what’s not to love! Brilliant customer centred service.”

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Posted 2 months ago

Thank you for taking the time to leave us such a lovely and thorough review, Andrea. It is much appreciated. it is great to hear that you have found a good fit for your pup and that you found the exchange service useful 😊

Posted 2 months ago

“Had this harness and lead since we got Willow. Change the top and front and new lead in red it's lovely and soft for her . We do use a collar as well as her harness”

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Posted 2 months ago

It is lovely to hear that Willow is happy and comfortable in her harness, Susan. Thank you for your lovely feedback 😊

Posted 2 months ago

“What do you want from a harness Strong ,well made , easy to adjust and safe Look no further than a Perfect fit Maybe a strap handle on top would be a useful addition”

PerfectFit 5 star review on 20th May 2025

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback and for sharing the picture of your pup. What a beaut! 😊 We have passed your thoughts regarding a handle on tot he development team.

Posted 2 months ago

“I should have known better and instead of having to return 4 different harnesses to other stores I could have got it right first time and come straight to PerectFit! My new rescue is now safely harnessed and can enjoy her new life on a longline. My older dog has had her PerfectFit harness for nearly 5 years, it fits beautifully and gets regularly thrown in the washing machine. Thank you PerfectFit x”

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Posted 2 months ago

And thank you, Lindsay for your lovely review! We love that you have come back to us and that both your older dog and new rescue are happy and comfortable in their harnesses 😊

Posted 2 months ago

“Absolutely outstanding customer service. Happily exchanged a couple of sections of the harness until we got a perfect fit. Couldn't be happier with PerfectFit, a brilliant example for other firms to follow.”

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Posted 2 months ago

Thank you for your feedback, Chris. We love that the team sorted out your exchange quickly and easily 😊

Posted 2 months ago

“Great product. Initially ordered the wrong size piece for our harness, contacted the company who couldn’t of been more helpful, Thankyou so much”

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Posted 2 months ago

It is great to hear that the team helped to sort your exchange out quickly and easily, Michael. Thank you for taking the time to leave us a review 😊

Posted 2 months ago

“This is the best and most helpful company I have ever dealt with. I have used Perfect Fit on both of my dogs they have a great choice of colours and there harnesses are what they say a perfect fit. Would not buy any other make now and trust me I have bought loads over the years Daisy 🐾🐾”

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Posted 2 months ago

Thank you for your lovely feedback, Gillian 😊 It is wonderful to hear that you and Daisy are with us for the long haul! Wishing you both happy walkies!

Posted 2 months ago

“Amazing quality, lovely fit and fast delivery! Initially the harness I ordered was slightly too big in certain areas. Emailed straight away, got a fast reply from PerfectFit with smaller sizes being sent out straight away!”

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Posted 2 months ago

This is great to hear, Lydney! Thank you for the review! We love that you are happy with the quality and fit of your new harness and that the team sorted your size exchange out quickly and easily 😊

Posted 2 months ago

“This is the second dog that I have purchased a perfect fit Harness for. My previous dog was 14years old and I had used it throughout his life, and had always been happy with it. When we got our new puppy there was only one harness I was going to purchase. Perfect Fit is what it says ....just perfect.”

PerfectFit 5 star review on 16th May 2025

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Posted 2 months ago

Thank you for coming back to us for a second time, Carol and for your lovely words about the harness. Wishing you and your pup many happy walkies ahead! 😊

Posted 2 months ago

“This is how a company should be. Great product and amazing customer service make for happy customers.”

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Posted 2 months ago

A happy customer is the best review that we could ask for, Scott 😊 Thank you!

Posted 2 months ago

“Rang about a fit for my 9 month old Lurcher as very deep chest but narrow neck and had a thorough and informed consultation over the phone with regard to our workload and her pulling etc, and the harness came within 2 days and fits perfectly. Very happy and it was so easy to get to speak to someone. Thank you”

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Posted 2 months ago

And thank you for the lovely review, Anna 😊 It is great to hear that the team advised you well and sorted a good fit for your lovely Lurcher.

Posted 2 months ago

“Great website and quick responses with any questions”

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Posted 2 months ago

We love that you found the website easy to use and that the team looked after you well, Deborah. Thank you for the lovely feedback 😊

Posted 2 months ago

“Speedy response from team regarding sizing our puppy. The size advised fits him perfectly! Our 10 year old cockapoo still wears her Perfect Fit harness, must’ve had for 7 years. Excellent product and brilliant customer service.”

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Posted 2 months ago

Oh wow! 7 years! That's great to hear. Thank you for coming back to us once again, Karen. We love hearing from our long-standing customers! 😊

Posted 2 months ago

“After trying different harnesses on our dog, we decided to try the Perfect fit harness. The website is super easy to use in terms of getting the right combination, and if you have a cross breed dog, the company is very quick to reply to any requests for help in terms of getting the right fit. I ordered the combination advised - which arrived quickly - and I contacted the company, sending pictures of the harness on my dog. They gave quick and expert advice as to how to adjust it, which I did, and we now have a harness that is a 'perfect fit' I cannot recommend the company enough. They have fantastic customer service and the product is exactly as it is described.”

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Posted 2 months ago

It is wonderful to hear that you found the website easy to use and that the team looked after you well during fitting. Thank you for your lovely review, Judith 😊

Posted 2 months ago

“Fantastic service from PerfectFit!! Harness received within 48 hours of ordering. It looks so much comfier on our Cockapoo Millie. Would 100% recommend 🐶”

PerfectFit 5 star review on 14th May 2025

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Posted 2 months ago

Thank you for recommending us, Catherine, for the lovely review and for sharing the picture of Millie. She's just beautiful! Those curls! It is great to hear that she is more comfortable n her PerfectFit 😊

Posted 2 months ago

“Brilliant customer service! I sent some photos and a measurement of my dog to the support team and they recommended the size to order. The harness arrived and literally was a perfect fit! The team advised of some adjustments to make to ensure it was in the correct position and my dog is comfortable wearing it. Overall a great experience and a high quality harness. Would definitely recommend.”

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Posted 2 months ago

Thank you for recommending us, Laura! It is so good to hear that your pup is happy and comfortable in their new harness and that the team looked after you so well 😊

Posted 2 months ago

PerfectFit is rated 4.9 based on 2,580 reviews