PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,848 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 4th November 2025

Stephanie

Jill Legg

PerfectFit 5 star review on 1st November 2025

Lisa

Gillian Blythe

PerfectFit 5 star review on 26th October 2025

Anonymous

874

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the first harness so good, I ordered a second one for when the first is in the washing machine. It does exactly what it says, it fits perfectly, so no worries of Enso slipping out. No pressure points (unlike others I have tried) so no nasty knots/fur-balls etc when I take it off. Enso wears the rainbow design, & gets compliments whenever we take him. Customer service is amazing. I ordered the wrong size, due to modifications since I fitst purchased original harness. A few emails later, new pieces in other sizes arrived for me to swap & change until I was happy with the fit. I wouldn't put Enso in anything else now.”

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Posted 2 months ago

We are loving your wash-one-wear-one idea, Teresa! 😀 It is wonderful to hear how happy you are with Enzo's harnesses. We love the rainbow too! Thank you for taking the time to leave us such a lovely review.

Posted 2 months ago

“Amazing harness., soft and comfortable . Took me a while to work out what went where and how to change the length. But once I managed it , its a great harness . Very happy . I also purchased the matching lead and its lovely and soft , perfect for my arthritic hands . Well worth the money. Highly recommended.”

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Posted 2 months ago

Thank you for recommending us, G! It is really good to hear how happy you are with your new harness and matching lead. We are pleased to hear that you figured it all out. We are always on the end of the phone if you have any questions 😀

Posted 2 months ago

“Fast delivery and lots of helpful instructions 😀 Ferris loves his new harness”

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Posted 2 months ago

Thank you for the review, Susie! It is great to hear that you found the instructions helpful and that it arrived in good time. Wishing you and Ferris happy walkies! 😀

Posted 2 months ago

“The best and only harness I use on my dogs, never broken, easy to adjust to fit and great customer service.”

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Posted 2 months ago

It is wonderful to hear that you are with us for the long haul! Thank you for taking the time to leave us a review!

Posted 2 months ago

“I’ve had my perfect fit harness for 9 years now for my cockapoo Jasper and it’s still going strong and has been washed many times. I also bought one 6 years ago for my 2nd cockapoo. Both these were fitted by a pet shop to get the correct size. Recently my daughter got a rescue Patterdale and we couldn’t find a perfect fit harness at the pet shop so I went online direct to Perfect Fit website, put in the breed and girth measurements and his harness arrived and fitted perfectly after adjusting the girth slightly. I would always recommend Perfect Fit they are totally adjustable and soft to wear.”

PerfectFit 5 star review on 25th August 2025

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Posted 2 months ago

We just love hearing from our long-standing customers, Marion 😀 Thank you for coming back to us for a 3rd time and for taking the time to leave us a review!

Posted 2 months ago

“My dog outgrew his first PerfectFit so purchased the next size up. Excellent quality, fits perfectly and washes well (my pup loves to run along muddy streams). Love this brand and recommend to friends and family.”

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Posted 2 months ago

Thank you for recommending us to others, Caroline and for taking the time to leave us a lovely review. It is great to hear that you are happy wit the fit and quality of your harness 😀

Posted 2 months ago

“I would highly recommend this company and product. I struggled finding the correct harness fit for my Goldador but with the help and advice of Jake I feel I have now found the best size and fit for Bailey. I was so impressed by his speedy help, knowledge and provision of suggested sizes I can’t tell you how great the perfect fit harness is now for Bailey. Thankyou.”

PerfectFit 5 star review on 24th August 2025

Helpful Report

Posted 2 months ago

Thank you for the lovely review, Chrissy and for sharing the picture of the beautiful Bailey. He is just adorable! It is great to hear that you found the best fit for him with the expert help from Jake. We will be sure to pass on your thanks to him 😀

Posted 2 months ago

“Everything was identical to description on website”

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Posted 2 months ago

It is good to hear that the website shows a fair representation of our products, Joe. Thank you for the feedback! 😀

Posted 2 months ago

“Fast delivery. Easy to measure and order online. I have ordered a few for my dogs. Seem hard-wearing”

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Posted 2 months ago

It is great to hear that you found ordering from the website nice and simple, Jayne and that your harnesses arrived in good time. Thank you for taking the time to leave us your feedback 😀

Posted 2 months ago

“I've been using these harnesses for 15 years for a variety of my gorgeous rescue dogs and have always promoted them to everyone as they can custom fitted, individually replaceable sections which are great for nibblers etc. Excellent product”

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Posted 2 months ago

We just love hearing from our long-standing customers, Rachael. Thank you for your loyalty and for taking the time to leave us a a review! We hope to hear from you again in the future for a harness for another lovely rescue 😊

Posted 2 months ago

“I had to upsize recently as my dog has grown out of her earlier size perfect fit harness. I mistakenly ordered a mix of 15mm and 20mm pieces which don’t fit together. The company couldn’t have been more helpful. They sent a mix of pieces for me to try and now I have the perfect fit!”

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Posted 2 months ago

It is great to hear that the team helped you out to sort the best fit for your pup, Daphne. Thank you for taking the time to leave us a review 😊

Posted 2 months ago

“I absolutely love all the PerfectFit products. The brand has amazing values, and first class customer service. We wouldn’t get our harnesses from anywhere else!”

PerfectFit 5 star review on 21st August 2025

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Posted 2 months ago

We are very pleased to hear that you are with us for the long haul, Tanya and that you bagged one of the limited edition leopard print tops! Your lovely pup looks adorable in it! 😊 Thank you for the lovely review.

Posted 2 months ago

“We have just purchased our fifth perfectfit harness from the wonderful perfectfit team who are always so very helpful. Unfortunately our oldest girl had rolled in something nasty & my husband (in his wisdom) tried to wash it off in the river & lost his grip & said harness floated away down the river! After ordering four previous harness (one a puppy harness) you would think I would be more than capable of fitting our new harness on our girl but no I couldn't work it out & thought it was to small. One phone call to the ever helpful team who patiently talked me through it & all good so thank you so much for your great customer care & great products.”

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Posted 2 months ago

We are so pleased that you came back to us for a fourth time, Mandy! It is just wonderful to hear that the team looked after you so well ☺️

Posted 2 months ago

“Amazing lead, has really helped my puppy with lead walking. It’s great to have various configurations to adapt to our needs! Looking forward to buying him a harness when he’s grown up!”

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Posted 2 months ago

It is really good to hear how adaptable you are finding your new lead, Jemima! ☺️ We look forward to hearing from you when your puppy is grown!

Posted 2 months ago

“Amazing customer service. Really good fitting, secure harnesses. I would highly recommend them.”

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Posted 2 months ago

Thank you for the recommendation! It is wonderful to hear that the team looked after you so well and you are happy wit the fit of your new harness ☺️

Posted 2 months ago

“We ordered our first harness from PerfectFit after a strong recommendation from my sister. We were not disappointed in any way. We ordered one for our Labrador but sadly it was a little snug (even after adjusting) so I contacted the Company and rather than make me send that one back, blah blah blah they just sent the next size up to take from that what we needed. I was shocked!! It’s normally such a hassle but their communication was amazing and I would thoroughly recommend them to anyone thinking of getting a harness. 10/10”

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Posted 2 months ago

Thank you for the lovely review, Kelly and to your sister for her recommendation! ☺️ It is great to hear that you found our exchange service helpful in ensuring the best fit for your pup.

Posted 2 months ago

“Have been made to feel like a special customer. Nothing has been too much trouble from a long discussion on the phone regarding my dog’s needs to arranging for one part of an ordered harness to be exchanged asap for another of a better fit.”

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Posted 2 months ago

It is just great to hear that the team looked after you so well! Thank you for takin the time to leave us a review ☺️

Posted 2 months ago

“Excellent service, good quality product and prompt delivery. Couldn’t ask for more!”

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Posted 2 months ago

Aw, thank you Kirsten! it is great to hear that you are happy with the quality of your new harness and that it arrived in good time ☺️

Posted 2 months ago

“This is the 2nd Perfect Fit harness, had to swap a couple of pieces, easy to do. The harness was recommended by our trainer.”

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Posted 2 months ago

Thank you for the review, Caroline and thank you to your trainer for recommending us! It is great to hear that you found our exchange service quick and simple ☺️

Posted 2 months ago

“This is the third Perfect Fit Harness. Was recommended when my dog was a puppy. Fits perfectly and the company are extremely helpful with size guidance , fit and returns/exchanges if required. Highly recommend.”

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Posted 2 months ago

Thank you for recommending us and for coming back to us for a third time! it is great that your pup is comfortable in their harness and that the team looked after you well ☺️

Posted 2 months ago

PerfectFit is rated 4.9 based on 2,848 reviews