PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,848 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 4th November 2025

Stephanie

Jill Legg

PerfectFit 5 star review on 1st November 2025

Lisa

Gillian Blythe

PerfectFit 5 star review on 26th October 2025

Anonymous

874

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a great harness beautiful print and fab customer service really helped me to find the perfect size needed”

PerfectFit 5 star review on 11th August 2025

Helpful Report

Posted 2 months ago

Oh wow! The leopard looks amazing on your pup! We are very pleased to hear that you managed to snag one and that you are happy with the fit. Thank you, Tracey for sharing the picture of your beautiful pup and for taking the time to review us 😊

Posted 2 months ago

“Well made and durable. This is our second perfect fit harness (puppy out grew the original!) so that speaks volumes.”

Helpful Report

Posted 2 months ago

Thank you for the review, Paul and for coming back to us for a second time! 😊 It is great to hear that you continue to find your harness to be good quality.

Posted 2 months ago

“The best harness on the market. With the right combination of parts, it will always fit perfectly, no matter the dog. Have bought many for the dogs I foster. Very happy. Highly recommended.”

Helpful Report

Posted 2 months ago

Thank you for the review, Cb and for kitting all your lovely fosters out with a soft, comfortable harness. What a lovely gesture 😊

Posted 2 months ago

“Great delivery service. Helpful, with sending other sizes to try.”

Helpful Report

Posted 2 months ago

We are pleased to hear that you found our exchange service helpful in finding the best fit for your pup, Sharon. Thank you for taking the time to leave us a review 😊

Posted 2 months ago

“All my dogs have these harnesses they are great fit lovely. I have just had to replace a harness as one of my dogs has diabetes and lost a considerable amount of weight.”

Helpful Report

Posted 2 months ago

Thank you for coming back to us once again, Carol 😊 We are sorry to hear that one of your pups in unwell. Sending our best wishes from the whole team at PerfectFit.

Posted 2 months ago

“Very impressed with the customer service. I wasn't sure if the one I ordered would fit so a bigger one was sent out with no extra charge. The harness fits our border collie very well & she seems very comfortable in it. I have made a slight addition, as I like a handle on the back of the harness. So I've used an old dog collar, very useful to have something to grab, rather than having to clip the lead back on.”

PerfectFit 5 star review on 9th August 2025

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave us a review and for sharing the picture of your beautiful pup in their harness (including your adaptation). It is great to hear that the team looked after you so well 😊

Posted 2 months ago

“ive bought 5 perfect fit harnesses over the years for 3 different dogs and they are definitely the best! My first (and now only) choice of harness. and the Leopard print, just wow! absolutely love it x although i have had to buy a lead and matching leopard print coat for her to wear lol”

Helpful Report

Posted 2 months ago

Aw! You got your hands on the Leopard print, Rose! Well done you! Your pup certainly looks very smart in it! We are very pleased to hear that you are with us for the long haul. We look forward to hearing form you again in the future 😊

Posted 2 months ago

“Great quality product and excellent customer service. Staff extremely knowledgeable and helpful.”

Helpful Report

Posted 2 months ago

Thank you for the review! we love that you are happy with the quality of your harness and that the team looked after you well 😊

Posted 2 months ago

“Harness fits well. Good support to help identify correct size. Positive communication”

Helpful Report

Posted 2 months ago

It is great to hear that the team looked after you well to ensure the best fit for your pup, Lindsey. Thank yof or the positive feedback 😊

Posted 2 months ago

“Well made harness and easy to put on and take off and you are able to achieve a Perfect Fit for your dog.”

Helpful Report

Posted 2 months ago

It is great to hear that you are finding your pup's new harness easy to use, Sandra. Thank you for leaving us your lovely feedback 😊

Posted 2 months ago

“Our little dog's new harness is a perfect fit. It arrived in a very timely manner and he is already much happier with it than he was with his old harness that had to go over his head.”

Helpful Report

Posted 2 months ago

Aw, it is lovely to hear that your little one seems happier in his new harness, Naomi. Thank you for taking the time to leave us a review 😊

Posted 2 months ago

“Very versatile lead and very comfortable to hold”

Helpful Report

Posted 2 months ago

Thank you for the 5 stars and the review, Joan! It is just great to hear that you are finding your new lead comfortable to hold and that you are enjoying the different ways that it can be used 😊

Posted 2 months ago

“Had problems with other harnesses not fitting by BT properly. Emailed PerfectFit and explained the problem. They suggested which one to get. Ordered it and had the harness the next day and it just great to have one that fits her. Customer service was excellent. Will be buying again when needed now I know which size to get. Great product and company.Would highly recommend.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave us such a lovely review, Joan 😊 It is just great to hear that your lovely little Border is happy and comfortable in her new harness. We look forward to hearing from you again in the future!

Posted 2 months ago

“I ordered two leads for my dogs, these are the most comfortable ones to hold with useful links at the end which means you can link them together to make a super long lead, which is really useful when my young dog is in season”

Helpful Report

Posted 2 months ago

We love that you are finding your new lead comfortable to hold and versatile to use, Candida 😊 Thank you for taking the time to leave us a review.

Posted 2 months ago

“We had the Perfect Fit Harness recommended to us and we have not been disappointed, the Perfect Fit Team have provided excellent customer service by advising on the various sections of the harness by our supplied photographs of our Standard Golden Doodle. We received additional extra sections to try and these have proven to provide an excellent fit as confirmed by our dog trainer”

PerfectFit 5 star review on 6th August 2025

Helpful Report

Posted 3 months ago

Thank you for sharing the pictures of your beautiful dog, David. From an adorable puppy to a beautiful dog 😊 And thank you for taking the time to leave us a review.

Posted 2 months ago

“Probably the best service I have had from buying something online in as far as I can remember. I bought the harness based on recommendation. When trying on and sending photos I had nice message saying they would send alternative piece as it may provide better which as it has. Real people”

Helpful Report

Posted 3 months ago

We love this, Darrell! It is wonderful to hear that the team looked after you so well. Thank you for taking the time to leave us a review 😊

Posted 2 months ago

“Great product and excellent customer service. Super-helpful.”

Helpful Report

Posted 3 months ago

Aw, we love that the team looked after you well, Rob 😊 Thank you for taking the time to leave us your feedback.

Posted 3 months ago

“Great harness. Soft and comfortable for my young retriver and good to have the front clip for training.”

Helpful Report

Posted 3 months ago

Thank you for the review, Liz. It i great to hear that your Retriever is happy and comfortable int heir new harness and that you are finding the front attachment useful for your training sessions 😊

Posted 3 months ago

“Absolutely love it. Bought it as a replacement for my dog’s 5-year old PerfectFit harness.”

Helpful Report

Posted 3 months ago

We love that you continue to love it, Mel! Thank you for coming back to us once again and for sharing the picture of your beautiful little one in their PerfectFit. Just adorable! 😊

Posted 3 months ago

“Barty loves his new Perfectfit harness and lead! The limited edition leopard print is fabulous! I accidentally ordered the wrong size clip in the lead and as soon as I contacted them they shipped out the new one before I’d even received the incorrect one. Absolutely brilliant customer service.”

Helpful Report

Posted 3 months ago

Oh, we are LOVING the leopard print on your pup, Sarah-Jane! 🐆 What a little sweetie you have there! 😊 Thank you for sharing the pictures of your pup in their new harness and lead and for taking the time to review us.

Posted 3 months ago

PerfectFit is rated 4.9 based on 2,848 reviews