PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,580 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 6th August 2025

789

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my harness about 1 year ago and it’s been great. There was a small issue with it recently and after a phone call a replacement part was sent to me foc. Exceptional service. I would highly recommend.”

Helpful Report

Posted 3 months ago

Thank you for recommending us, John! It is great to hear that the team sorted your small issue out quickly and easily 😊

Posted 3 months ago

“Wow! We have tried several brands of harness without success for our lurcher puppy. We were recommended perfect fit and it is absolutely brilliant. We emailed his measurements and were given the sizes to try, it fits perfectly and is lovely and soft and comfortable. The colour looks perfect on him and it is easier to manage his puppy pulling with the double clips. Thoroughly recommend!”

PerfectFit 5 star review on 14th April 2025

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave us a review, Jennifer and for sharing the picture of your lovely Lurcher in his harness. it is great to hear that you are happy with the fit and that he is comfortable in it 😊

Posted 3 months ago

“Great harness and really helpful staff who went above and beyond to help ensure my puppy had a correctly fitting harness.”

PerfectFit 5 star review on 13th April 2025

Helpful Report

Posted 3 months ago

It is wonderful to hear that the team looked after you so well. Thank you for the 5 stars and for sharing the beautiful picture of your pup 😊

Posted 3 months ago

“Fantastic customer service, second to none! Extremely impressed by how easy they make it to get the correct fit. They sent me two parts to try to get the correct fit, free of charge, once I had the correct fit I sent the other parts back. Extremely hassle free and super friendly staff. They go out of there way to help you and are super efficient. I would highly recommend and won't be going anywhere else for harnesses now. Excellent quality and beautiful fleece padding. Excellent all round.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave us such a lovely review, Linda. We love that the team looked after you so well and that you found our exchange service simple and easy 😊

Posted 3 months ago

“Fits Hannah great, very good customer service when I had an enquiry for sizing.”

Helpful Report

Posted 3 months ago

It is lovely to hear that the team looked after you well, Ian and that you are happy with the fit of Hannah's harness. Thank you for the feedback!😊

Posted 3 months ago

“Was recommended Perfect Fit by my dog walker. My dog is a rescue and a funny shape!! I followed the instructions on how to measure and submitted via email, within 10 minutes I had received a response with a link to the correct size. All i had to do was choose which colour! The harness arrived quickly and it fits perfectly. Thank you!”

Helpful Report

Posted 3 months ago

Thank you for your lovely feedback Alfreda! It is great to hear that the team helped you out well to ensure the best fit for your pup. 😊

Posted 3 months ago

“Brilliant harness, I was recommended this harness by our trainer for my pomeranian, and its been great.”

PerfectFit 5 star review on 11th April 2025

Helpful Report

Posted 3 months ago

We are loving your little pom in the purple, Sarah! Thank you for the review and thank you to your trainer for recommending us! 😊

Posted 3 months ago

“Delighted with our perfect fit harness for Nessa our cocker spaniel. The quality and design of the harness are spot on with a huge choice of colours. The customer service and communication was fantastic. I sent photos and measurements of Nessa and they replied quickly to my email and advised best style and size of harness for her. The size of the top and chest piece that were sent out weren’t quite right so they sent out alternative sizes quickly and free of charge, all I had to do was return the unwanted pieces once I was happy with the fit. “Perfect!””

PerfectFit 5 star review on 10th April 2025

Helpful Report

Posted 3 months ago

Well, Nessa certainly looks very smart in her new harness, Susie! Thank you for taking the time to leave us such a lovely review 😊

Posted 3 months ago

“After telephoning for size advice for My young dog, delivery was speedy and the size is perfect. Easy to understand instructions and a happy dog when putting on and wearing. Looks good too.”

Helpful Report

Posted 3 months ago

A happy dog and a happy human is our best sort of review, Joanna! Thank you for leaving us your lovely feedback 😊

Posted 3 months ago

“Couldn't be anmore helpful. Having boxers it's very hard to get the correct fit but these guys were so helpful and didn't give in until we got the correct fit. Would highly recommend.”

Helpful Report

Posted 3 months ago

Thank you for your lovely review, Amanda. it is great to hear that the team looked after you and your beautiful Boxers so well 😊

Posted 3 months ago

“We have a Yorkshire Terrier and we always had trouble finding a well fitting harness since she became an adult. The perfect fit harness is faultless. I'm not scared that our little one will escape 😊”

Helpful Report

Posted 3 months ago

It is just lovely to hear that your little one is safe and secure in her harness. Thank you for the review! 😊

Posted 3 months ago

“Great service as usual thank you very much”

Helpful Report

Posted 3 months ago

And thank you for the 5 stars! Much appreciated 😊

Posted 3 months ago

“We have found getting a harness to fit our chihuahua very difficult. After 3 deliveries and a helpful support conversation I think we may be there. It's comfortable but our dog did manage to slip the harness - that may have been user error so will keep this under review. Most importantly I know help is on hand and another piece always available to improve the fit. Thank you.”

Helpful Report

Posted 3 months ago

Thank you for the lovely review, Rachel 😊 It is great to hear that you are happy with your little Chi's new harness after a few exchanges. We are aleways here to help!

Posted 3 months ago

“Excellent Customer Service Many Thanks”

Helpful Report

Posted 3 months ago

It is great to hear that the team looked after you so well, Mark! Thankyou for the review 😊

Posted 3 months ago

“Really lovely harnesses in a great choice of colours. The harnesses (which are so adjustable) fit our two JRTs very well. Extremely comfortable and well made. Quick delivery and excellent customer service.”

PerfectFit 5 star review on 8th April 2025

Helpful Report

Posted 3 months ago

Thank you for the lovely review, Michele and for sharing the picture of one of your pup's in their new harness. It isgreat to hear that both of your JRTs are happy and comfortable in their new harnesses 😊

Posted 3 months ago

“We are very happy with our dogs new harness. Thanks for all your help getting the perfect fit for him.”

Helpful Report

Posted 3 months ago

We are very pleased to hear that you are happy, Mary! It is our pleasure. Thank you for taking the time to review us 😊

Posted 3 months ago

“Fantastic company! Very helpful, friendly staff that went above and beyond in helping us find the perfect harness fit for our dog as he grew. Couldn’t be happier and will always buy from this company.”

Helpful Report

Posted 4 months ago

We love that the team looked after you so well, Janine! Thank you for leaving us such a lovely review! 😊

Posted 3 months ago

“Absolutely fantastic! We have a 5 month old lurcher cross puppy and the team at PerfectFit were so helpful in getting us a harness that fits her well! Will only ever be buying PerfectFit in future and I'll be recommending them to everyone!”

Helpful Report

Posted 4 months ago

Aw, thank you for the lovely review, Vicki and for recommending us to your friends 😊 We look forward to hearing from you as your lovely Lurcher grows.

Posted 3 months ago

“Good customer service.”

Helpful Report

Posted 4 months ago

It is great to hear that the team looked after you well, Mary. Thank you for the 5 stars! 😊

Posted 3 months ago

“Excellent, lightweight harness for my skinny spaniel.”

Helpful Report

Posted 4 months ago

It is lovely to hear that the harness is suiting your little Spaniel, Clare 😊 Thank you for the 5 stars!

Posted 3 months ago

PerfectFit is rated 4.9 based on 2,580 reviews