PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,938 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to replace part of the harness. Went on line but could not figure out which size I needed. Phoned customer service which led me through how to find the right size. Just exexcellent service and the harness fits perfectly”

Helpful Report

Posted 2 months ago

It is great to ear that the team looked after you well to find the section that you were looking for, Helene. Thank you for the review! ☺️

Posted 2 months ago

“I'll admit I was slightly dubious at first that with one measurement and a couple of photos the team could advise on sizing for a growing and active puppy. The fit provided was soooo close to perfect and the team, who clearly all love dogs themselves, so helpful in working out if it could be even better, that I'm happy to admit I was wrong!”

PerfectFit 5 star review on 30th September 2025

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Posted 2 months ago

Thank you for taking the time to leave us a review and to share the pictures of your beautiful pup in their new harness with us, Mandy. Just adorable! It is great to hear that the team looked after you well to ensure the best fit for your pup ☺️

Posted 2 months ago

“This is so easy to put on Buster. Lovely fit and plenty of room around his front legs. No more messing about with putting his harness over his head and this one clips behind each leg and at each shoulder”

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Posted 2 months ago

It is great to hear that you are finding Buster's new harness easy to out on, Alison. Thank you for the review! ☺️

Posted 2 months ago

“Apart from having a great product and the means to upsize as required I have not experienced customer service like that provided by Perfect Fit in many many years, it was refreshing to say the least Thank you Perfect Fit”

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Posted 2 months ago

And thank you, Tina for taking the time to leave us a review. It is wonderful to hear that the team looked after you so well and that you are happy with your new harness ☺️

Posted 2 months ago

“A replacement front harness piece and training lead was bought. Great you can buy replacement pieces. The lead is great too re 4 different adjustments and fleece under the webbing. Very comfortable to hold and very functional. Both quality products so worth paying a bit more for.”

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Posted 2 months ago

Thank you for taking the time to leave us a review, Helen ☺️ We are very pleased to hear that you just needed to replace one section of your harness and that you are happy with your new lead!

Posted 2 months ago

“Purchased two new leads. They are not cheap, but worth every penny. Very comfortable for dogs and humans. Would not purchase any other brand.”

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Posted 2 months ago

It is wonderful to hear that you are happy with your new leads and that you are with us for the long haul! Thank you for the review! ☺️

Posted 2 months ago

“The service has been fantastic and the quality is great”

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Posted 2 months ago

It is great to hear that you are happy with your new harness, Valarie and that the team looked after you so well. Thank you for the 5 stars! ☺️

Posted 2 months ago

“We bought a second one for our (2nd) pup Saffie now that she is fully grown. She is as equally stylish as her big brother Eddie. We love the quality, the adjustability and overall fit is perfect!!”

PerfectFit 5 star review on 27th September 2025

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Posted 2 months ago

Thank you for sharing the pictures of the beautiful Saffie & Eddie in their PerfectFits, Jennifer. It is wonderful to hear that they are both happy and comfortable in their harnesses.

Posted 2 months ago

“It's perfect. My dog, a rehome, chewed the harness that he arrived with and apparently had destroyed other harnesses he had had. I bought the PerfectFit harness two weeks ago and so far he has not tried to chew it. He doesn't try to run away while his new harness is being put on which is a great step forward.”

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Posted 2 months ago

This is wonderful to hear! The fact that he isn't running away suggests that he is nice and comfortable, which is just wonderful to hear. Thank you for leaving us your feedback! ☺️

Posted 2 months ago

“Great service good product”

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Posted 2 months ago

It is great to hear that you are happy with your new harness and that the team looked after you well, Lisa. Thank you for the review! ☺️

Posted 2 months ago

“I recently bought a PerfectFit harness for my 5-month-old Labrador, and I couldn’t be happier! The quality is absolutely fantastic, and I love that it’s made up of three separate pieces. Knowing I can easily upgrade the parts as my puppy grows gives me so much peace of mind. A special thank you to Jake from customer service - he was incredibly helpful and patient as I figured out the right size for Mia. Having the option to try different sizes until we found the perfect fit made the whole process stress-free. I’d highly recommend PerfectFit to anyone looking for a durable, comfortable, and adaptable harness!”

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Posted 2 months ago

Thank you for your lovely review, Marzia ☺️ It is wonderful to hear how happy you are with the quality, design and comfort of your pup's new harness and that Jake looked after you so well. We will certainly pass on your thanks.

Posted 2 months ago

“Never had any luck getting a harness to fit, but I was recommended Perfectfit. I contacted them for help on size for my puppy and they were super helpful. Sending several size alternatives so I could mix and match the different components. So easy to fit and sits comfortably on my puppy”

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Posted 2 months ago

We love that you found our exchange service helpful in achieving the best fit for your puppy, Karen. Thank yu for taking the time to leave us your lovely feedback ☺️

Posted 2 months ago

“I have tried to find the right size for my little dog Then I heard about Perfect Fit amazing I can not believe how simple and easy to put on I am so thrilled a strong harness and lead a wonderful find look no further Thank You Perfect Fit B A Jacobs”

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Posted 2 months ago

And thank you, Barbara for your lovely review! It is just great to hear that you are finding your pup's new harness easy to put on and are happy with the fit ☺️

Posted 2 months ago

“Very happy with our purchase. We needed to change the Y front to a smaller size, customer service was brilliant and very prompt, new piece arrived next day, I returned the original and received an email to let me know they had received it. If only other companies were as considerate!! We now have two harnesses, and as the name says they are a perfect fit. Will need another soon for the latest pooch 😁”

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Posted 2 months ago

It is just great to hear that the team sorted your exchange quickly and simply, Denise. We love that we are living up to our name, too! Thank you for your lovely feedback ☺️

Posted 2 months ago

“The name of the brand is just what it is. Our dogs harness is a perfect fit. We as bought a cheaper harness but our puppy slipped out of it! Easy to put on and washable as well. Well done PerfectFit”

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Posted 2 months ago

We are very pleased to ear that we are living up to our name, Joanne! We are very happy to hear that you are happy with your new harness ☺️

Posted 2 months ago

“I needed a harness for my little puppy, the store ones just wouldnt work, too big, too flimsy, too thin etc. Got in touch with Perfect Fit, recieved guidance, options and ongoing support. He now has a comfortable soft harness, that he can grow into and I can adjust. As I dont know how big he will be, I can buy whats needed when its needed. We love our dogs and getting a perfect fit harness is for me part of that.”

PerfectFit 5 star review on 24th September 2025

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Posted 2 months ago

Aww, just look at your little one in his harness! He's just adorable!☺️ We are pleased to hear that you will stick with us as he grows. Thank you for the pictures and the lovely review, Steve!

Posted 2 months ago

“Amazing company. We’ve used their harness since our border collie was a pup (3 years ago) and loved it. He’s gotten a big bigger so we needed a larger girth piece, however I ordered the wrong size. They instantly sent out the correct size no questions asked and the return process for the smaller one was very simple. Fantastic product, lovely service. Highly recommend.”

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Posted 2 months ago

It is great to hear that the team sorted your exchange quickly and simply and that your lovely Border now has a well fitting harness. Thank you for the review! ☺️

Posted 2 months ago

“Excellent harness and amazing customer service. Our second harness as we’ve been really pleased with the original harness. Ordered another harness as we were due to go on holiday and the forecast was quite wet so decided 2 would be useful. I was unsure whether to adjust the sizes and phoned to check for advice. Could not have been more helpful. Harness arrived on time too.”

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Posted 2 months ago

We are loving your wash-one-wear-one idea and that your new one arrived in time for your holiday. Thank yo for the lovely review!☺️

Posted 2 months ago

“I have struggled to find a harness that fits Enzo properly, he’s a cutie but an odd shape, not a standard breed size that’s for sure. Perfect fit were so helpful, customer service were excellent as initially ordered the wrong size, sent in a photo with him wearing it and they sent out “ the perfect fit”. I have always had to chase him to put his harness on, but since he’s got his new harness, he’s waiting g by the door. I’d never heard of perfect fit before, it was a chance conversation with another dog owner that convinced me to try them, my self and Enzo are so glad we did.”

PerfectFit 5 star review on 23rd September 2025

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Posted 2 months ago

And we are glad you did too, Jane! Enzo is certainly a real sweetie! ☺️ Thank you for taking the time to leave us such a lovely review and for sharing the pictures of Enzo in his harness with us!

Posted 2 months ago

“Excellent , helpful service and a great fitting harness from "Perfect Fit" . Thank you !”

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Posted 3 months ago

Thank you for your review, Stephen. We are very pleased to hear that the team looked after you so well and that you are happy with the fit of your new harness ☺️

Posted 2 months ago

PerfectFit is rated 4.9 based on 2,938 reviews