PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,848 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 4th November 2025

Stephanie

Jill Legg

PerfectFit 5 star review on 1st November 2025

Lisa

Gillian Blythe

PerfectFit 5 star review on 26th October 2025

Anonymous

874

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service. Good advice on what size harness to get for our puppy and no problem changing one of the pieces to get a better fit. Great quality product too! Thank you!”

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Posted 2 months ago

We love that the team looked after you well and sorted your exchange nice and quickly to ensure the best fit for you pup. Thank you for taking the time to leave us your feedback 😊

Posted 2 months ago

“Excellent service as usual. Have tried many other brands of harness, but nothing fits like a PerfectFit!”

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Posted 2 months ago

It is lovely to hear that you keep coming back to us, Deborah! 😊 Thank you for leaving us your lovely feedback!

Posted 2 months ago

“Easy to order with the chat. I opened the chat, asked me the breed and measurements, then gave me the exact product with the option of exchange in case didn't fit but It actually fitted perfectly. I ordered the two lead point and It has been a changed for me and my dog because now we walk in a more relaxed way. Thank you”

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Posted 2 months ago

And thank you Octavio for the lovely review! It is great to hear that you found the chat facility helpful whilst choosing the best size and that the harness has helped with more relaxed walks 😊

Posted 2 months ago

“Our vet recommneded this harness for our dog. Absolutley brilliant product and service. We were unsure of the right size to order so we took advantage of the option to email a photo for advice. We felt the one we ordered was a bit too big and, again we were able to email a photo for them to check, they agreed and sent us a smaller one which fitted and we returned the unused parts. Love that the harness comes in three parts so you can mix and match sizes to get the right fit for your dog. Excellent customer service and brilliant value for money.”

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Posted 2 months ago

Thank you for taking the time to leave us such lovely feedback, Jennifer and thank you to your vet for recommending us! it is great to hear that you found our exchange service useful in finding the right fit for your pup 😊

Posted 2 months ago

“Lola loves her harness because it doesn't go over her head. She looks very trendy & the jade colour suits her red colouring. Once the fasteners had become more loose it was easy to clip together.”

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Posted 2 months ago

We just love to hear when we have been able to help with a well fitting harness for a pup that doesn't like things going over their heads. Thank you for the review, Jean. Wishing you and Lola Happy Walkies! 😀

Posted 2 months ago

“Fits well, lots of adjustments if required. Padded and great colour.”

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Posted 2 months ago

Thank you for your review, John. We are very pleased to hear that you are happy wit the fit, design and colour of your new harness 😀

Posted 2 months ago

“Spoke to a very helpful woman on the phone (its great to deal with a real and, knowledgeable human!) who guided me through the process of which option to go for. Would definitely recommend and saved buying umpteen unsuitable ones!”

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Posted 2 months ago

It is lovely to hear that you found out helpline useful in choosing the best harness for your pup, Hilary. Thank you for recommending us and for taking the time to review us 😀

Posted 2 months ago

“Reordered part of the harness as we misplaced it during our holiday. PerfectFit is very reliable, looks good and we would recommend to anyone.”

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Posted 2 months ago

Thank you for your review, Toshiko. It is great to hear that you have found us to be reliable. Thank you for recommending us 😀

Posted 2 months ago

“Thank you so much for all your help on buying our harness. It was easy and you were very helpful. Will recommend you to all dog patients.”

PerfectFit 5 star review on 27th August 2025

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Posted 2 months ago

Thank you for the lovely review and for sharing the picture of your lovely girl in her harness with us. She's just beautiful and she certainly seems nice and comfortable in her new harness 😀

Posted 2 months ago

“Previously struggled to find a good fitting harness for my border collie and as an anxious dog doesn’t like things going over his head. The PerfectFit harness has solved both of these problems, and the quality of the harness looks and feels excellent. Harness was delivered very quickly.”

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Posted 2 months ago

We are very happy to have helped with a well-fitting and comfortable harness for your beautiful Border, Lawrence. Thank you for leaving us a review 😀

Posted 2 months ago

“My last dog had a PerfectFit harness & it was brilliant, so Harry, my new pup deserved nothing less. They are expensive, but with that comes a harness that does fit perfectly, is very well made, is hard wearing & comfortable as well as being the safest harness for escapees. Harry looks beautiful in his blue harness, but best of all, I know that he's safe.”

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Posted 2 months ago

Aw, this is just lovely to hear, Gillian. Thank you for coming back to us for a harness for Harry😀 It is great to hear that you have found the harness to be hardwearing, comfortable and value for money.

Posted 2 months ago

“Perfect Harness. We were recommeded Perfect fit by our dog trainers for our rescue dog as he needed a harness that didn't restrict his movement. I contacted Perfect Fit with our dogs measurements and a couple of photos they recommended what size we needed. It arrived quickly. I contacted Perfect Fit again to check the harness was the right size and sitting properly. Great service start to finish. Thank you”

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Posted 2 months ago

And thank you, Becky for the lovely feedback 😀 We love that the team looked after you so well while you were choosing the best fit for your rescue.

Posted 2 months ago

“Very helpful and quick fal”

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Posted 2 months ago

Thank you for your feedback 😀 It is great to hear that the team looked after you well and that your order arrived in good time.

Posted 2 months ago

“Excellent harness. Wash well, soft on the dogs body and dogs unable to slip out if them. Excellent customer service when ordering the correct size.”

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Posted 2 months ago

Thank you for the lovely feedback, Mags! We love that the team looked after you well whilst choosing the best fit and that your pup seems comfortable and secure in it 😀

Posted 2 months ago

“This is the third harness I have bought and, as usual, it fits perfectly. It was easy to order and was delivered very quickly.”

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Posted 2 months ago

Thank you for coming back to us for a third time! It is great to hear that you are happy with the fit and that it arrived in good time 😀

Posted 2 months ago

“Great harness, good to not require a complete replacement as she grows Company service is excellent”

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Posted 2 months ago

It is great to hear that you are a fan of the modular design, Richard 😀 Thank you for the review!

Posted 2 months ago

“Not cheap but worth the extra cost for the comfort and fit”

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Posted 2 months ago

We are glad to hear that you think that the harness is value for money, Peter 😀 Thank you for taking the time to leave us a review.

Posted 2 months ago

“Great service replacement part arrived quickly”

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Posted 2 months ago

We are very pleased to hear that you received your replacement piece nice and quickly. Thank you for the 5 stars! 😀

Posted 2 months ago

“Always had great service from them - both fitting advice and replacing pieces. They do what a business should do! Love the harness - soft, comfortable, hardwearing.”

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Posted 2 months ago

Aw, it is great to hear that the team has looked after you so well and that you are happy with your new harness. Thank you for taking the time to leave us a review😀

Posted 2 months ago

“Just as my friend had told me, the staff were super responsive on helping me find the right fit for my rescue mixed breed. And when one seemed like it might be too big, they not only responded to my email really quickly, they sent a replacement part straight out! Thank you! Scooby has been loving the harness and think it's really helped him on his walks.”

PerfectFit 5 star review on 25th August 2025

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Posted 2 months ago

Thank you for leaving us your lovely feedback Emily and for sharing the picture of Scooby in his new harness. He certainly looks very smart! It is great to hear that the team looked after you so well 😀

Posted 2 months ago

PerfectFit is rated 4.9 based on 2,848 reviews