PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,608 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,608 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 11th August 2025

Julie

Anonymous

Tracy Rogers

PerfectFit 5 star review on 10th August 2025

Holly

796

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect Fit were so helpful in sorting out my dog's new harness. I had ordered a mix of sizes that werent compatible and they pro actively called me to check what i needed. I missed the call and so I sorted the issues out over email and a phone call, they explained how all the pieces can go together and gave me several options to try. They sent me several pieces to try on my dog for free to get the perfect fit. then i simply returned the unwanted pieces - which was super easy to do too. I am very grateful to all the staff at Perfect fit especialy Steph Chamings who took their time to look at photos of my dog and guide me in the right direction. Everything was sorted out quickly too which meant i could take the new harness on holiday as i had hoped! PERFECT FIT ... PERFECT!”

Helpful Report

Posted 11 months ago

Thank yo for taking the time to leave us such a lovely review, Lydia :) It is great to hear that you are happy with the service that you received and that you are happy with the fit. We will be sure to pass your thanks on to Steph :)

Posted 11 months ago

“Hadn't ordered one of these before but it was a type of harness our rescue dog already had when he came to us, so easy decision to buy another. Really helpful company, gave free advice on getting the right size, useful fitting videos on the website and prompt delivery. Not the cheapest on the market, but very good quality and comes as 3 pieces which are size interchangeable to get that perfect fit, so worth paying a little extra.”

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Posted 11 months ago

Thank you for your lovely review, Lisa. We are very pleased to hear that you decided to stay with us :)

Posted 11 months ago

“Customer service was informative and very friendly. Harness really good and comfortable if only my puppy would agree when I’m putting it on!😀”

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Posted 11 months ago

It is great to hear that the team looked after you well, Carolyne. Here are a couple of link to videos which might help getting your nervous pup used to their new harness: https://www.instagram.com/p/C4xxmtRic-2/ https://www.instagram.com/p/C5yLY7oIFbM/

Posted 11 months ago

“My mixed breed rescue dog is a slightly awkward (though lovely!) shape, and had managed to slip out of other well known brands. I was recommended PerfectFit by another dog owner, and we are on our second harness!! Only due to wear and tear but they are wonderful and highly recommended.”

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Posted 11 months ago

Thank you for the review, Una! We love that we have been able to help with a well fitting harness for your lovely mixed breed rescue. Wishing you both happy walkies! 😃

Posted 11 months ago

“Hi perfect fit I am so pleased with this harness for Mike & it is a perfect fit he's happier with it being soft & comfortable,right from using the harness he has improved walking also having a gentle control when he gets excited about meeting other dogs. I can't praise the product enough thank you so much,why go anywhere else when this is the best ever,one very happy doggie and owner Di & Mike xx”

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Posted 11 months ago

Thank you for leaving us such a lovely review, Di! It is just wonderful to hear that Mike is happy and comfortable in his new harness. Wishing you both many happy walkies ahead! 😃

Posted 11 months ago

“Our dog has a deep chest but narrow shoulders so the Perfect Fit harness is the only one that can fit him properly.”

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Posted 11 months ago

It is great to hear that you have a found a good fit for your pup, Karin :) Thank you for the review!

Posted 11 months ago

“I was recommended Perfect Fit by a dog trainer and I am very impressed. The harness fits perfectly and I love how adjustable it is. It’s ethical and great for training purposes.”

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Posted 11 months ago

Thank you for the lovely review, Adeline and thank you to your trainer for recommending us! Wishing you good luck with your training 😃

Posted 11 months ago

“From first contact to sending a photograph of our tiny puppy to delivery of Perfect harness .... Excellent service .. Harness is just right and comfortable.”

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Posted 11 months ago

This is just lovely to hear, Barbara! Wishing you and your little one many happy walkies to come! 😃

Posted 11 months ago

“Reuben is much more under control in his PerfectFit harness. He isn't pulling as much and he seems comfortable when it's in place. Very pleased.”

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Posted 11 months ago

It is great to hear that you are happy with Reuben's new harness, Gail and that he is comfortable in it. Thank you for taking the time to leave us a review!

Posted 11 months ago

“I came across perfect fit after speaking to a dog owner on holiday last year. Their little dog had a great harness on and they told us it was perfect fit. I phoned and got great advice and we now have the perfect harness for my Cavapoo. Also great that the pieces come separately so you can inter mingle the sizes.”

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Posted 11 months ago

Thank you Alison 😃 We love that you found the phone line helpful in choosing the best fit for you pup!

Posted 11 months ago

“The 2m training lead is great: it gives greater control, is adjustable in length, comfortable to hold and comes in a wide range of colours. It's easily strong enough to hold my 43kg dog.”

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Posted 11 months ago

Thank you for the review! We love that you are happy with your new lead and that you are finding it comfortable and strong 😃

Posted 11 months ago

“We have just bought a perfectFit harness and lead for our new dog, our resident dog already has the set. We wouldn't use any other harness or lead for our dogs, they really are the best. Ordering was easy and delivery was quick. Thank you PerfectFit.”

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Posted 11 months ago

And thank you, Julie for taking the time to leave us a review. It is great to hear that you have come back to us for a harness for your new pup! 😃

Posted 11 months ago

“I e-mailed for size advice and received a prompt response. My harness was received within a few days and is an excellent fit with room to grow. I have spent a lot of money on ill fitting harnesses so am very pleased to have found the PerfectFit brand.”

PerfectFit 5 star review on 18th August 2024

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Posted 11 months ago

What a lovely photo, Shirley 😃 Thank you for sharing! It is great to hear that you found our email service helpful in finding the best fit for your pup.

Posted 11 months ago

“Excellent made to measure mix and match to get the perfect fit for any dog. Very helpful friendly staff. We were very happy with the harness we purchased for our dog.”

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Posted 11 months ago

It's great to hear that you are happy with your pup's new harness Keith 😃 Thank you for reviewing us!

Posted 11 months ago

“Really helpful. Excellent advice on fitting with follow up check to make sure it fitted. Highly recommend and would advise use of fitting advice via photos to ensure proper fit.”

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Posted 11 months ago

It is great to hear that you found sending pics of your pup helpful in achieving the best fit, Joanna :) Thank you for your lovely feedback!

Posted 11 months ago

“Made a great difference to our boys, perfect fit, no rubbing, helped with the pulling also thanks!”

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Posted 11 months ago

And thank you to you too, Wanda for your lovely review. Wishing you and your boys many happy walkies ahead!

Posted 11 months ago

“Customer service is very good”

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Posted 11 months ago

It is great to hear that the team looked after you well, Louise :) Thank you for the 5 stars!

Posted 11 months ago

“This harness has proved really great for my dog, with it's variable fit positions that are easy to change and the seperate pieces. It is also good as it is so lightweight. My main reason for purchasing was that in the heat of the sun my dog doesn't need her harness to lock more heat in. This allows free movement without over heating.”

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Posted 11 months ago

Thank you for your lovely review :) We love that you are finding your pup's new harness nice and lightweight for use sunny weather.

Posted 11 months ago

“Ordered over the phone and the lady was extremely helpful. I paid for next day delivery and received it in less than 24 hours 😁 the product was very easy to assemble and seemed a lot more comfortable than his last one and great that it comes in 3 sections so you only have to replace sections as the dog grows. Will definitely recommend to all friends and family with dogs. Very happy customer”

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Posted 11 months ago

Thank you so much Adrena! Happy walkies to you :)

Posted 11 months ago

“By border terrier’s, Ronnie and Reggie are loving their PerfectFit harnesses. We used the online size calculator and each needed a different size but they really are a perfect fit. Thank you.”

PerfectFit 5 star review on 15th August 2024

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Posted 11 months ago

We love this Helen! Ronnie & Reggie look fab in Red & Blue. Thank you for taking the time to send a review and share this piccie with us :) Happy walkies!

Posted 11 months ago

PerfectFit is rated 4.9 based on 2,608 reviews