PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,612 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,612 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 14th August 2025

Danielle Holdsworth

PerfectFit 5 star review on 11th August 2025

Julie

Anonymous

799

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is very good”

Helpful Report

Posted 11 months ago

It is great to hear that the team looked after you well, Louise :) Thank you for the 5 stars!

Posted 11 months ago

“This harness has proved really great for my dog, with it's variable fit positions that are easy to change and the seperate pieces. It is also good as it is so lightweight. My main reason for purchasing was that in the heat of the sun my dog doesn't need her harness to lock more heat in. This allows free movement without over heating.”

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Posted 11 months ago

Thank you for your lovely review :) We love that you are finding your pup's new harness nice and lightweight for use sunny weather.

Posted 11 months ago

“Ordered over the phone and the lady was extremely helpful. I paid for next day delivery and received it in less than 24 hours 😁 the product was very easy to assemble and seemed a lot more comfortable than his last one and great that it comes in 3 sections so you only have to replace sections as the dog grows. Will definitely recommend to all friends and family with dogs. Very happy customer”

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Posted 1 year ago

Thank you so much Adrena! Happy walkies to you :)

Posted 1 year ago

“By border terrier’s, Ronnie and Reggie are loving their PerfectFit harnesses. We used the online size calculator and each needed a different size but they really are a perfect fit. Thank you.”

PerfectFit 5 star review on 15th August 2024

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Posted 1 year ago

We love this Helen! Ronnie & Reggie look fab in Red & Blue. Thank you for taking the time to send a review and share this piccie with us :) Happy walkies!

Posted 1 year ago

“Purchased this product 2 years ago. It arrived quickly. It is slightly bigger than our last one purchased and material wider. Expected it to be wider and fluffier as new but not longer (approx 1 cm). Really like this as excellent product.”

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Posted 1 year ago

Lovely to hear, thank you so much Teresa :)

Posted 1 year ago

“Fantastic harness. Really comfy for the dog. Excellent craftsmanship. Also great customer service. I have chosen the wrong size, I received replacement with no time. Highly recomended.”

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Posted 1 year ago

Thanks so much Barbara :)

Posted 1 year ago

“An excellent harness and the three seperate parts make it easy to get the perfect for the dog. Easy to put on and looks comfotable for the dog. The lead is comfortable to hold and the fleece edge makes sure it's not harsh on your hand when the dog pulls.”

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Posted 1 year ago

We are so pleased that you like the harness and soft lead John. Thanks so much for the fab review :) Happy walkies!

Posted 1 year ago

“I already sent a email . Best harness ever , exactly as described Perfect Fit , v secure and more important my dog Bowie loves it .”

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Posted 1 year ago

We are so pleased that Bowie loves it! Thank you for your kind review and email :)

Posted 1 year ago

“We were replacing a previous Perfect Fit harness - we are very happy with the fir and quality and wouldn't purchase any other harness! Thank you.”

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Posted 1 year ago

And thank you for the lovely review, Conrad! We are thrilled to hear that you wouldn't go anywhere else for a harness 😊

Posted 1 year ago

“Really happy with our perfect fit harness and lead. Feels nice and secure. Great colours too. Fabulous service from the guys there, thanks for your patience - got there in the end! I tried a few different sizes to get the perfect fit!”

PerfectFit 5 star review on 13th August 2024

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Posted 1 year ago

We're loving the high vis yellow on your pup, Kirsten! 😊 It is great to hear that you found our exchange service useful to find the best fit. Thank you for the review!

Posted 1 year ago

“I'd tried 3 different harness but my little dog wasn't happy so I tried PerfectFit. Delivery was really quick, getting the fitting right took a couple of goes but following the PerfectFit video's helped, a tweet here & there and now I have it right my dog is getting used to it, she seems more comfortable, the padding is lovely and soft so no more rubbing our walks are better & she seems happier. RESULT!”

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Posted 1 year ago

4th time lucky! A happy pup is the best review we can ask for. Than you! :)

Posted 1 year ago

“Amazing product! It fits my 4 month old Cavapoo perfectly! Initially I had to take it in further but it had expanded as he has grown! I have tried other harnesses and they just slip off/get caught and bother him! Thank you”

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Posted 1 year ago

And thank you, Claire for taking the time to leave us a review :) It is great to hear that your lovely Cavapoo's harness gave lots of room for him to grow!

Posted 1 year ago

“Our English Bulldog Chrwie has big head and shoulders but small back so finding harness always been a challenge. PerfectFit offers opportunity to buy 3 separate bits for harness so we git L-M-L which is perfect. Customer Services were amazing helping sort out sizing and also a Customs payment issue. Absolutely best ever Customer Care service.”

PerfectFit 5 star review on 12th August 2024

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Posted 1 year ago

Aw! Chewie is just beautiful, Cathy! It is lovely to hear that the team looked after you well. We are loving the lilac against her coat!

Posted 1 year ago

“Wouldn’t use another harness!!! What more can I say?!?!!”

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Posted 1 year ago

That's enough for us, Sharon :) Thank you so much!

Posted 1 year ago

“It was a. Perfect fit for my puppy.”

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Posted 1 year ago

This is great news :) Thank you for the 5 stars!

Posted 1 year ago

“Great customer service. Love that I can buy separate pieces so that harness is a good fit for my dog. Easy to put on and off, and soft so comfortable for my dog.”

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Posted 1 year ago

It is so lovely to hear that your pup is comfortable n their new harness, Brenda :) Thank you for the review!

Posted 1 year ago

“Perfect fit the first time for out second dog.”

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Posted 1 year ago

Yay! Love that you found the best fit for your pup first time round, Charlotte :) Thank you for your feedback!

Posted 1 year ago

“Ordered replacement part but ordered the wrong one, excellent service as always sorting this out.”

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Posted 1 year ago

We're glad you got the right piece in the end Peter :) Thank you for taking the time to write up a review.

Posted 1 year ago

“Finally received my PerfectFit this week, no fault of company, as it was lost by US mail for 4 days! Seems to fit my pup well, with room to grow with him for at least the next few months. I like that there are three components, so if he does grow out of the harness, I don’t have to replace everything. I also like the two point clips for leash maneuvering, as my pup still tends to pull a bit and want to be in charge of the walks. This helps me turn him much easier than previous devices.”

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Posted 1 year ago

We're sorry to hear that your package ran in to difficulties, Jami but very pleased to hear that you received your harness eventually and are happy with the fit and design :)

Posted 1 year ago

“Vet recommended a 3 piece harness as we bought & used many harnesses which didn't properly or insecure. Perfect Fit harness fits, llits safe and comfortable for the dog & owner. Highly recommend.”

PerfectFit 5 star review on 8th August 2024

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Posted 1 year ago

Thank you for leaving us your feedback and for sharing the picture of your lovely pup, Martyn :) It is great to hear that your dog is safe and comfortable in their new harness!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,612 reviews