PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,612 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,612 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 14th August 2025

Danielle Holdsworth

PerfectFit 5 star review on 11th August 2025

Julie

Anonymous

799

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third harness we have purchased for our mob....this one was for a frenchie amd is the best harness I have found for her. We love how soft they are for them being fleece lined and robust too.”

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Posted 1 year ago

Wow! Thank you for coming back to us for a 3rd time, Elizabeth! It is great to hear that you are a fan of the soft fleece lining! Thank you for taking the time to leave us a review :)

Posted 1 year ago

“Does what it says on the tin - this harness really is a Perfect Fit, especially as my frenchie has spinal issues which means she's even more "chesty" than the average frenchie. The harness is so easy to put on, easy to adjust & I love that you can just switch out the top piece if you want a different colour. Customer service is second to none. I wasn’t sure of sizing so sent an email over & got a really quick reply with helpful advice. I tried 2 different top pieces & you can just return whichever pieces you don't need. And it turns out the sizing advice on the website was spot on too!”

PerfectFit 5 star review on 8th August 2024

Helpful Report

Posted 1 year ago

It is wonderful to hear that we are living up to our name, Karen :) Thank you for the review. We are so pleased to hear that your lovely Frenchie has a well-fitting harness and we look forward to hearing which colour top you will choose next! :)

Posted 1 year ago

“Fantastic harness which fits perfect, good thing is you can change out each piece as your pooch grows.”

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Posted 1 year ago

Glad to hear that you are a fan of modular design, Darren :) Thankyou for leaving us a review and we look forward to hearing from you as your pup grows!

Posted 1 year ago

“I have used Perfect Fit for a few years now as this type of harness really works for my dog. I have to say the colours are amazing. Also the Customer Service is the best I have ever received from any UK company. Would highly recommend.”

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Posted 1 year ago

Thank you for recommending us, Moira! It is great to hear that the team looked after you well and that you are a fan of our colour selection :)

Posted 1 year ago

“Great service and advice prior to purchase. Harness is really good quality and sturdy for our strong 4-5 month old golden retriever puppy. Will be using these harnesses from now on.”

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Posted 1 year ago

It's great to hear that you are with us for the long hall, Tim :) Thank you for the 5 stars!

Posted 1 year ago

“Amazing company, even better customer service! Nothing is too much trouble.”

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Posted 1 year ago

Thank you for your kind words, Richard. We are very pleased to hear that you are happy with the service that you received :)

Posted 1 year ago

“All good, very easy. We had to swap a piece, all without any issues.”

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Posted 1 year ago

It is great that you found the exchange service quick and easy. Thank you for the 5 stars! :)

Posted 1 year ago

“Excellent service & produc. Happy to send out harness sections to get the best fit prior to unsuitable ones being returned. Just had to replace our original harness after over three years hard use. Washes well - comes out of machine as new and nearly dry.”

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Posted 1 year ago

Thank you for coming back to us for a second time, Andrea! It is great to hear that your first harness stood the test of time :)

Posted 1 year ago

“I first heard about perfect fit, 13 years ago. When we went to rockingham dog show. Since then I have always told dog owners to try perfect fit. Staff are really helpful, the website is easy to use. The harness is secure and very good.”

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Posted 1 year ago

Wow! We love that you have been with us for so long, Zoe! Thank you for recommending us and for taking the time to leave us a review :)

Posted 1 year ago

“Delighted with our PerfectFit harness. This is our second one, as our Havanese has one for everyday and a different coloured one for her Pets As Therapy sessions. The harnesses are very light weight and comfortable for her. Love how you can buy separate pieces as and when required. Very well made and we would not use anyting else. Always recommending PerfectFit harnessess to our friends etc.”

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Posted 1 year ago

Thank you for recommending us to your friends, David! We love that your pup has one PerfectFit for everyday and one for best :)

Posted 1 year ago

“I am loving the harness it has made such a difference when I am out walking with Ivy”

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Posted 1 year ago

Thank you for the 5 stars, Irene! Wishing you and Ivy many happy walkies ahead :)

Posted 1 year ago

“Recommended to me by a relative . Phoned to order over the phone , excellent advice given to get right size . Arrived quickly , perfect fit and soft and comfortable for my dog ! Lightweight and machine washable! Perfect , love it and it's made in the UK. 🇬🇧”

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Posted 1 year ago

Thank you for your feedback, Alyson :) We love that you found our phoneline useful whilst placing your order and that you received your harness in good time.

Posted 1 year ago

“After trying alternatives, Perfect Fit are the best! Highly recommended.”

PerfectFit 5 star review on 4th August 2024

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Posted 1 year ago

We are VERY that you consider us to be the best, Linda :) What a great picture of your pup sporting their PerfectFit! Thank you for sharing :)

Posted 1 year ago

“Great fit harness. Looks very comfortable”

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Posted 1 year ago

It is lovely to hear that your pup looks comfortable int heir new harness, Nicola :) Thank you for leaving us your feedback!

Posted 1 year ago

“We’ve just purchased upgraded parts for our harness, we first purchased 2 years ago and are still using one of the original pieces. The quality is next level and with such an unusual dog shape (L-XS-L) it’s been amazing to find a harness that fits comfortably & she can’t escape from! Super pleased with the product & customer service is second to none, nothing is ever too much trouble.”

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Posted 1 year ago

Thank you for your feedback, Alice. It is wonderful to hear that you are pleased with the fit of your harness and that the team looked after you well :)

Posted 1 year ago

“So pleased we found perfect fit as before we just could not find a harness to fit properly and the neck was always too loose Also our dog did not like a harness being put on over her head but this one unclips so we don’t have to We have bought another as a spare and we highly recommend them”

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Posted 1 year ago

We love your wash-one-wear-one idea! Thank you for the review!

Posted 1 year ago

“We have bought them for our dogs before. They are easy to put on and give you control. We had one for around 8 years and only one bit needed replacing. Would highly recommend”

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Posted 1 year ago

We love that your harness stood the test of time, Chris :) Thank you for coming back to us and for leaving us your feedback!

Posted 1 year ago

“Hello Jake, Many thanks for your help in advising us to get a larger girth piece for 'Milly', our 14 year old Labrador's Perfect Fit Harness. I've loosened her top piece to it's limits and it now fits better. I think we'll be alright from now on! Nice to talk with you. Best wishes Anne de Voil”

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Posted 1 year ago

Thank you for the 5 stars, Anne :) We will be sure to pass your thanks on to Jake.

Posted 1 year ago

“I first purchased a PerfectFit 2 years ago and was so impressed that I bought a second one this year and my daughter has also purchased one for each of her dogs.”

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Posted 1 year ago

We love that you are a family of PerfectFits :) Thank you for leaving us your feedback!

Posted 1 year ago

“Used your virtual chat this time, really helpful and new 'Y' shaped bit fits perfectly. Great that it is all in separate parts as other 2 sections still going strong. All delivered in time for holiday! Safe, comfy doggy! Thank you 😊”

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Posted 1 year ago

Aw, a safe, comfy doggy is the best review we could ask for, Rhian :) Thank you!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,612 reviews