PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,943 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and well worth the money. My dog doesn’t fit any off the peg harness but with 3 different pieces (all different sizes, from Perfect Fit) he now has a harness that fits him perfectly. I also needed to email for advice and phone and speak to customer service twice and their email replies and phone conversations were excellent. I can honestly say this is the best customer service experience I’ve ever had and the products are excellent quality. I bought one of the fleece leads also when my dog had to be on cage rest and restricted movements after a surgery and despite him having previously chewed through three other leads in a week, this one has lasted 3 months and is still going strong.”

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Posted 1 year ago

It is so lovely to hear that the team looked after you well to ensure the best fit for your pup. It is also great t o hear that your pup has not managed to chew through the lead! :)

Posted 1 year ago

“I recently purchased a pet harness from perfect fit, and I am thoroughly impressed with their exceptional customer service. When my parcel did not arrive as expected, they promptly sent out a replacement harness without any hassle. Their responsiveness and willingness to ensure customer satisfaction are commendable. The harness itself is of high quality, and my pet is very comfortable wearing it. I highly recommend perfect fit for their outstanding service and excellent products.”

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Posted 1 year ago

What a wonderful review! Thank you so much for taking the time to write it for us :) It is great to hear that you are happy with the fit of your harness and the service that you received.

Posted 1 year ago

“Great customer service. The harness fits my 12 month old pup really well. My 8 year old dog still wears hers and it's still in great condition. Highly recommended.”

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Posted 1 year ago

Thank you for recommending us, Elaine and for coming back to us for a second time :)

Posted 1 year ago

“Brilliant harness, fits perfectly, very comfortable for the dog and he’s not restricted by it. Highly recommend perfect fit!”

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Posted 1 year ago

Thank you, Jennifer! WE love that you think your new harness is brilliant! :)

Posted 1 year ago

“This is my second harness from Perfectfit, after my cockatoo decided to chew her previous one. Discussed the matter with Lucy, she was extremely helpful and polite on the phone, which allowed me the decision to purchase another one. Their harnesses are great, customer services are excellent. Thank you.”

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Posted 1 year ago

Thank you for your feedback, Philip :) It is great to hear that Lucy looked after you well after your pup chewed their harness. We will be sure to pass on your thanks to her.

Posted 1 year ago

“I have used these harnesses for the last year and a half. They are durable, washable, and my dog seems comfortable wearing it. Just had to get a larger one as he’s fully grown now. Went for a different colour this time!!”

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Posted 1 year ago

It is great to hear that you have come back to us to upgrade your harness now that your dog is fully grown, Helen. We are so pleased that you have found it to be comfortable and durable. Thank you for the review! :)

Posted 1 year ago

“Exactly what it says.”

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Posted 1 year ago

It is great to hear that we are living up to our name, David :) Thank you for the review!

Posted 1 year ago

“When my dog is groomed his harness becomes too big so I bought the 2,black pieces in the smaller size of his originals and now it “fits perfectly “ as his hair grows back I will change them to his originals. And reasonably priced.”

PerfectFit 5 star review on 13th July 2024

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Posted 1 year ago

What a good idea to have a different size for when his coat is ready to be cut and for when he is due one. Thank you for sharing the picture of your pup, Suzanne. We love him! :)

Posted 1 year ago

“I am really impressed with the friendly, helpful and very knowledgeable lady at Perfect Fit ,Cookie 's lovely new harness is just perfect now,thank you so much!😊”

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Posted 1 year ago

It is lovely to hear that the team looked after you to ensure a good fit for Cookie's harness, Dorothy. Thank you for taking the time to write us a review.

Posted 1 year ago

“I have loved the PerfectFit harness for my dog for the last two years and when I recently ordered the wrong size of girth piece, PerfectFit helped me solve the issue immediately.”

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Posted 1 year ago

Aw, we love hearing from our long-standing customers, Alison! Thank you for the review. It is so good to hear that the team helped you to rectify your order quickly and easily :)

Posted 1 year ago

“Really helpful, great advice, very prompt service”

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Posted 1 year ago

It is lovely to hear that you found ordering your harness quick and easy, Bridget :) Thank you for taking the time to leave us your feedback.

Posted 1 year ago

“Fits super, quick delivery and no fuss.”

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Posted 1 year ago

We are so pleased to hear that your order was fast and easy :) Thank you for leaving us your feedback.

Posted 1 year ago

“Brilliant. The fact that you can turn the separate parts round to provide an ideal fit was a game changer. My dog is partially sighted and need the reassurance of a harness that is comfortable a good fit and that can guide him”

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Posted 1 year ago

Aw, it is just lovely to hear that the harness provides your partially sighted pup with some security, Frances. Thank you leaving us a review.

Posted 1 year ago

“Love this harness, perfect fit for my beagle and excellent service with super fast shipping ❤️”

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Posted 1 year ago

It is great to hear that your new harness is perfect for your lovely Beagle and that you received it nice and quickly! Thank you for leaving us your feedback :)

Posted 1 year ago

“Excellent. Comfortable, neat. After three outings using double clip lead significant reduction in pulling. Absolutely no safety concerns. First class customer service and delivery. Thank you.”

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Posted 1 year ago

And thank you, Linda for the lovely review :) It is great to hear that you have found the double ended lead and harness useful in your loose lead training.

Posted 1 year ago

“I really like ordering from Perfect Fit, the harnesses are excellent quality and their customer service team are really helpful at getting the fit, umm, perfect. Excellent products backed up by excellent customer care, what more can you ask!”

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Posted 1 year ago

What a lovely review! Thank you so much! It is wonderful to hear that you are happy with the fit of your harness and that the team looked after you well :)

Posted 1 year ago

“I have three dogs who range in size - cockapoo, goldendoodle and bernedoodle - who all wear Perfect Fit harnesses and have done since being puppies. Because the pieces come separately, as my dogs have grown I have simply replaced each piece as necessary. They are comfortable, fully adjustable and come in many colours! I also have the 2m fleece leads and paired with the harness means that they can be attached to the front D ring to give extra control if needed or easily be attached to a table or chair so keep them secure when in a cafe etc.”

PerfectFit 5 star review on 10th July 2024

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Posted 1 year ago

Aw, just look at your beautiful trio in in their PerfectFits! Thank you for sharing this with us and for leaving such a lovely review, Jane :)

Posted 1 year ago

“Easy to order after receiving expert advice as to what size to purchase for my puppy. Soft and flexible harness, which is easy to put on and my dog is very happy wearing. Thanks!”

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Posted 1 year ago

Thank you for your feedback, Claire :) We love that you are finding your new harness to be soft and comfortable for your pup.

Posted 1 year ago

“Good quality, easy to fit and delivery was very quick”

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Posted 1 year ago

Thank you for your review! It is wonderful to hear that you are happy with the quality of your new harness :)

Posted 1 year ago

“We are in Autralia and our trainer recommended the perfect fit harness. We ordered the harness and it arrived quickly. The instructions were clear and the video was great. We have a highly reactive Labrador and he pulls a lot when he sees another dog. With the Perfect Fit harness I feel I have more control over our boy and he is not being choked by a lead around his neck. The harness is strong and gives me a sense of safety I did not have with a lead and collar. I would highly recommend the harness.”

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Posted 1 year ago

It is just wonderful to hear that your new harness has given you a sense of security when walking your lovely Lab, Jane. Thank you for taking the time to leave us your feedback!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,943 reviews