PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,943 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely harnesses and training leads , I do however feel the leads are a little slippery in hand in wet weather”

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Posted 1 year ago

Thank you for your useful feedback, Angela. It is much appreciated :)

Posted 1 year ago

“Gracie’s PerfectFit harness is a great success. Once having mastered putting it on it is very easy. She walks well with it and is not inclined to pull at all. Delivery was very prompt….much appreciated,”

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Posted 1 year ago

Thank you for your review, Peter :) It is great to hear that Gracie's new harness is a success!

Posted 1 year ago

“At first I thought the top piece was a bit small but after adjusting it and having taken my dog out with it I found it was just right. I like how soft it is under his legs. Will be ordering another”

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Posted 1 year ago

We look forward to hearing from you again in the future, Karen :) Thank yo for your lovely review!

Posted 1 year ago

“A perfect fit! … and great customer service. Would not use any other harnesses on our mini dachshunds. Thank you.”

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Posted 1 year ago

It is great to hear that the team looked after you well and that your lovely Daxies are happy in their harnesses, Stella. Thank you for taking the time to leave us a review!

Posted 1 year ago

“The initial sizes didn't quite fit so I sent photos to the team and they responded immediately and sent some alternative sizes to try. Super friendly and helpful! Thank you. Now it's a perfect fit! ;-)”

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Posted 1 year ago

And thank you for your lovely review! :) We are pleased to hear that you are happy with the fit of your new harness and were able to take advantage of our exchange service to ensure your pup is happy and comfortable in their new harness.

Posted 1 year ago

“Amazing! So happy to finally find a harness that fits my dog perfectly and doesn't chafe her while still keeping her pulling at bay. Great quality and SUPER impressed with customer service!”

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Posted 1 year ago

Aw, this is wonderful to hear :) We love that your pup is comfortable in their new harness! Thank you for taking the time to leave us a review.

Posted 1 year ago

“Great harnesses, I always recommend to my customers that attend my dog training classes”

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Posted 1 year ago

Thank you, Lisa! We really appreciate that you recommend us to your puppy training clients :)

Posted 1 year ago

“The best harness ever!! Would not use any other, highly recommended x”

PerfectFit 5 star review on 8th July 2024

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Posted 1 year ago

Wow! Thank you, Julie! It is great to hear that you are with us for good! Thank you for your review and for sharing the picture of your lovely pup in her harness. He certainly looks very smart! :)

Posted 1 year ago

“I was really pleased that the harness fit my lad first time, so no need to return or swap. He seems much happier in this harness because it is a lot less bulky and doesn’t need to go over his head (which used to drive him nuts). Love the wine red colour with his black and white coat.”

PerfectFit 5 star review on 7th July 2024

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Posted 1 year ago

We love the wine colour on him too, Jennifer! He certainly looks very smart and we are pleased that you found the best fit first time round :) Thank you for your lovely feedback :)

Posted 1 year ago

“This was our last hope, as our dog rejected a few over head or step in models; hid under the table when time for walkies. This one is so much easier for us and her, though to be honest at first we had it on upside-down ( I know, stupid to think the colored sections were underbelly)! All good now and the sizing advice was right first time.”

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Posted 1 year ago

We just love to hear when we have been able to help with a comfortable harness for a pup who does not like step-in or over-the-head harnesses. We are very pleased to hear that she is happy in it! Thank you for your review!

Posted 1 year ago

“The tiny Perfect Fit Harness and leash I purchased for my 2 1/2 year old, 5.8#, Yorkie in full cost is very well made. I am getting used to putting it on him, and hope he will be very comfortable in it.”

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Posted 1 year ago

Aw, what a lovely picture, Gina. Thank you for sharing it with us and for taking the time to leave us a review :) We are so pleased to hear that he is comfortable in his new harness :)

Posted 1 year ago

“Excellent product. Feels well-made. Excellent fit. Superb service. Can not fault.”

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Posted 1 year ago

It is great to hear that you are happy with the fit of your new harness and that the team looked after you well, Rachael :) Thank you for leaving us your lovely feedback!

Posted 1 year ago

“So nice to access excellent advice and get prompt service. When my new rescue dog lost the weight she needed to, I could just buy a smaller girth strap - it really is a flexible system and a perfect fit. Thank you!”

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Posted 1 year ago

It is great to hear that you were able to take advantage of the modular system as your lovely rescue lost the weight she needed to. Thank you for your review!

Posted 1 year ago

“Really pleased with the harness, this is our second. Fantastic customer service too!”

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Posted 1 year ago

Thank you for coming back to us for a second time, Lee! Your feedback is much appreciated! :)

Posted 1 year ago

“I tried lots of puppy harnesses but I found they were rubbing on my pup’s shoulders and his coat was coming out. After lots of research, I opted for a perfect fit harness and I have to say I’m really pleased with it. I used their puppy fitting service and was given good advice on the size etc., The harness seems very comfortable and soft. I would highly recommend Perfect Fit.”

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Posted 1 year ago

It is great to hear that you found the puppy-fitting service useful, Carolyn :) Thank you for your feedback!

Posted 1 year ago

“Very pleased with this harness, just ordered our second one for a spare as I thought I had lost it and couldn't be without it, such a good fit.”

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Posted 1 year ago

Thank you for coming back to us for a second harness and we are pleased to hear that you found your original too, Judith! You now have a wash-one-wear-one set up! :)

Posted 1 year ago

“A well made harness that stops our dog pulling on our extending/reel in lead. It takes a little time to get used to putting the harness on but it eventually it becomes second nature.”

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Posted 1 year ago

It is lovely to hear that you have mastered putting the harness on your pup, Michael :) Thank you for taking the time to leave us a review.

Posted 1 year ago

“I spoke to Jake at PerfectFit as my rescue dog is very small for his breed. Jake immediately understood the situation and sorted out a harness which arrived the next day and was a perfect fit. I would have no hesitation in recommending them.”

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Posted 1 year ago

Thank you for recommending us :) We love that you have found the best fit for your lovely little rescue. We will be sure to pass your thanks on to Jake!

Posted 1 year ago

“Bought several of these as my dog has grown and for my daughters dog both French bulldogs fit very well best harness for comfort service very good too”

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Posted 1 year ago

Aw, we just love hearing from our long-standing customers, Linda! Thank you for coming back to us once again for a harness for your lovely Frenchie and thank you for your review!

Posted 1 year ago

“Amazing customer service! Contacted them to find the right fit for a very quick growing 4 month old English Setter... Suggested the appropriate size, giving room to grow, ordered online and received very quickly. The initial suggested size didnt quite fit, contacted customer service and posted out the smaller size for us to try without needing payment until we'd received and checked which pieces we would keep. In the end kept all pieces, as I'm sure he'll grow into the larger parts :). Amazing customer service, friendly and really helpfull! Shout out to Gemma!”

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Posted 1 year ago

Aw, this is a lovely review. Thankyou! We're pleased to hear that you are happy with the fit of your puppy's harness and we will be sure to pass your thanks on to Gemma!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,943 reviews