PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,943 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely personalised fit harness, with fleece sections to prevent rubbing. Customer services amazing, Jake was so helpful. Highly recommend.”

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Posted 1 year ago

Hi Lynzi Thanks for your review, we have passed this on to Jake and he’s delighted he could be of help! Happy walkies! 🙂

Posted 1 year ago

“The first sizing I tried wasn't quite right and the team were fantastic about sending over different pieces and tying them out to see what works best, and I could send back the bits I didn't want with no hassle. Seems very sturdy, you can adjust to give the right sort of fit you need depending on your dogs needs, and the fleece is extremely comfortable for the pup!”

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Posted 1 year ago

Hello Lucy We are thrilled to hear we could help find you the right size after the initial order. It’s so lovely to hear your dog is comfortable in their harness and you find it sturdy and adjustable enough. 😍

Posted 1 year ago

“Easy to order on line, sent measurements in and given advice for 7 month puppy. Fitted perfectly with enough adjustment room to fit into adulthood. Very pleased with purchase and the harness fits securely so I'm not worried pup can back out of it.”

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Posted 1 year ago

Thank you so much for taking the time to leave us a review. It’s great to hear you’re happy with the harness and pup has a comfortable and adjustable harness to take them through to adulthood. Happy walkies! 😍

Posted 1 year ago

“Excellent products had exactly the harness my pouch needed after, I looked on many other well known shopping sites and pet stores. I found the one my dog needed because he had a collapsed trachea, after altering the straps it fitted him perfectly and is very comfortable. He's enjoying his little walks out and about again. Top class company who genuinely have the harness you may need. I wouldn't hesitate to recommend to family friends and other dog walkers.”

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Posted 1 year ago

We are glad to be able to help your pup feel more comfortable and safe Mark. Thanks so much for your great review :)

Posted 1 year ago

“The company is helpful, intelligent & provides an excellent service.”

PerfectFit 5 star review on 28th June 2024

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Posted 1 year ago

Your pups are incredibly beautiful, give them a hug from us :) Thank you for your review.

Posted 1 year ago

“Just what it says on the tin. Perfect fit. You can mix and match different sizes to get that perfect fit. Durable and after 2 and half years of hard use and abuse we only needed to replace one part which snapped due to my mental doggo”

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Posted 1 year ago

Thank you so much Aneta :)

Posted 1 year ago

“I purchased the blue lead to match Ozzys perfect fit harness. He looks great in it. Fast delivery.”

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Posted 1 year ago

We are very pleased to hear this Susan! Happy walkies to you and Ozzy! :)

Posted 1 year ago

“This is a great product fits great perfect service”

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Posted 1 year ago

Thanks so much Allan! :)

Posted 1 year ago

“Personal service is what this company is about - not just for dogs but for their keepers too. We had a problem with one of their harnesses (we have two) which has been diagnosed and sorted out carefully and quickly. Delighted and wouldn’t hesitate to recommend them.”

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Posted 1 year ago

We are happy to help Roderick :)

Posted 1 year ago

“Everyone we spoke to at PerfectFit were very helpful, I would definitely recommend them”

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Posted 1 year ago

That is very kind, thank you so much :)

Posted 1 year ago

“My second Perfect Fit harness, Love them!”

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Posted 1 year ago

Great to hear Linda! Happy walkies :)

Posted 1 year ago

“This is the second one I have bought so I have a spare for washing bracken walk's so much better with this harness definitely recommend this”

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Posted 1 year ago

Great idea to have a spare Amanda! Thank you for your review :)

Posted 1 year ago

“Fantastic customer service and grest harness.”

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Posted 1 year ago

It is great to hear that the team looked after you well, Katie and that you are happy with your new harness. Thank you for leaving us your feedback!

Posted 1 year ago

“The new harnes fits beautifully and is nice and soft for my dog Gracie to wear! We are both very pleased!!”

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Posted 1 year ago

We love that both you and Gracie are happy with your new harness! We can't ask for a better review than that! :)

Posted 1 year ago

“Purchased this harness for my 13 week old irish setter puppy after a quick call to perfect fit . Customer service is excellent so friendly and helpful. Harness arrived quickly and am very pleased with the quality. Roscoe took to it very quickly and is very easy to put on .Although it was made very clear that these harnesses are not crash tested I feel much happier him being clipped to this than his collar in the car .”

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Posted 1 year ago

We are really pleased to hear this Mark, thank you so much :) Happy walkies to you and lovely Roscoe!

Posted 1 year ago

“Really helpful customer services, great service, fantastic project. Thank you”

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Posted 1 year ago

Our pleasure Magdalene :)

Posted 1 year ago

“Happy to recommend PerfectFit. Great customer service when I had to replace a T piece (and had ordered the wrong size) The issue was resolved immediately, and had the correct part within 24 hours. Even got some money back and paid into my account very quickly. Brilliant company.”

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Posted 1 year ago

Thank you David! Happy walkies :)

Posted 1 year ago

“Perfect fit harness is just simply perfect, looks super comfortable for my puppy, the customer service I received was 10/10 I will 100% be upgrading my harness as my puppy grows!!!! Buyers use this company with 100% confidence, you will NOT be disappointed. A*****”

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Posted 1 year ago

Thank you so much Luke :)

Posted 1 year ago

“This is now the third harness I've purchased from Perfect Fit, wouldn't go anywhere else!”

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Posted 1 year ago

What a fab video Judith! They are absolutely adorable! :)

Posted 1 year ago

“Great, friendly, customer service helped me to find the perfect combination of sizes for the three individual components in this harness. After four failed attempts in less than two years I now have a harness which fits my dog, doesnt rub her, and appears more comfortable with its fleecy layer where needed - and with a choice of top colours is stylish as well. Thank you so much.”

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Posted 1 year ago

It is just great to hear that we have been able to help with a well-fitting harness for your pup after so many failed attempts with other harnesses. Thank you for taking the time to review us :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,943 reviews