PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,946 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 27th December 2025

902

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well fitting, easily adjustable and comfortable”

Helpful Report

Posted 2 years ago

Thank you, Anne. We are thrilled to hear that you find the harness easy to use and that your pup is comfortable in it :)

Posted 2 years ago

“Absolutely brilliant customer service every time I make a purchase. Really knowledgable staff who help to make sure we have the right fit. Really pleased. Highly recommended!”

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Posted 2 years ago

It is wonderful to hear that our customer service team looked after you well and were able to give you all the information that you required. Thank you for your lovely review :)

Posted 2 years ago

“Really nice quality, prompt delivery and very helpful staff who dealt with my sizing queries by chat. The first harness didn’t fit and they sent an alternative within a couple of days. Great service!”

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Posted 2 years ago

Great to hear that you took advantage of our Live Chat service, Richard :) It's wonderful to hear that you received your order in good time and that you are pleased with the quality and fit of the harness. Thank you for taking the time to write a review.

Posted 2 years ago

“Very friendly, helpful staff and a great Harness.”

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Posted 2 years ago

Thank you for your review, Karen. I'm pleased to hear that your found the team helpful and that you are happy with your harness :)

Posted 2 years ago

“Been using these for years. If a bit wears out, just replace that piece. It fits perfectly. Just impressed.”

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Posted 2 years ago

We always love to hear from long-standing customers, Phil :)

Posted 2 years ago

“Great customer service and great fitting harness!”

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Posted 2 years ago

It's great to hear that you got a good fit for your dog and the team looked after you well, Sam :) Thank you for the 5-stars!

Posted 2 years ago

“Great harness that is fully adjustable and washable.”

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Posted 2 years ago

We are so pleased that you are happy with the design of the harness :) Thank you for taking the time to write us review.

Posted 2 years ago

“I am really happy with Ernie’s PerfectFit harness. It fits him perfectly after a couple of adjustments, it’s less bulky then his previous harness and the reason for getting another one was he didn’t like a harness that goes over his head so this is ideal. He doesn’t run off now when I get the harness out. I received great customer service when I rang about sizing,It’s machine washable, good choice of colours, i would recommend it’s perfect.”

PerfectFit 5 star review on 31st July 2023

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Posted 2 years ago

Ernie looks great in his new harness, Jo! :) We always love to hear when a pup is feeling happy and comfortable in their harness. The fact that he doesn't run away is certainly a good sign! Wishing you both many happy walks.

Posted 2 years ago

“Excellent service. My pup's harness is a perfect fit. We absolutely love it.”

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Posted 2 years ago

Thank you for your kind review :) It's great to hear that you and your pup are happy with the fit. Happy walkies!

Posted 2 years ago

“I am pleased with the quality of the harness and the exceptional service received. I had ordered the 40mm size but found the front piece was too small and the girth was too tight too. I called the company and they advised me that send out a larger front piece and the large girth to try. I received these pieces with 2 days. I have since returned the pieces no longer needed.”

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Posted 2 years ago

Thank you for your lovely review, Avril. It's awesome that we got the best fit for you after a couple of exchanges :)

Posted 2 years ago

“I called up perfect fit customer service for advice on which size pieces to order for my GSD puppy. I spoke to a lovely lady who quickly advised me on what we needed. The harness arrived quickly and fits beautifully with plenty of room for adjustments as he grows. Wish I’d done it sooner!”

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Posted 2 years ago

Oh, what an adorable puppy, Lauren! :) The fit looks great too! Thank you for taking the time to write us a review. It really is much apraciated.

Posted 2 years ago

“This perfect fit harness does the job gives comfort and control. Very pleased as you want the best for your dog.”

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Posted 2 years ago

Thank you, Sara. Its great that we get to work with such lovely people as yourself who share our passion for dog comfort and welfare :)

Posted 2 years ago

“I could not find a harness that fit my miniature poodle (due to their derp chest) until Perfect Fit was recommended to me by my dog trainer. Perfect Fit lives up to their name and their customer service is superlative!!!”

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Posted 2 years ago

Thank you for your kind words, Judie. We're so pleased that we could help with a harness when you were having trouble finding one your your Mini Poodle. It's great to hear that we are living up to our name :)

Posted 2 years ago

“She looks cute and it fits perfectly as described. I called in and was helped with my purchase. Lady on the other end could not have been kinder. Totally recommend.”

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Posted 2 years ago

We're glad one of the team looked after you so well, Lucy :) It's great to hear that you have found the best fit for you and your pup... and that she is looking smart in it! Thank you for your recommendation!

Posted 2 years ago

“Brilliant that you can order separate parts of harness rather than having to get a complete new one. Best harness we have found. Fits well”

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Posted 2 years ago

Thank you for the review :) It's great to hear that you like the modular design of the harness. So good when your pup is still growing! It is also lovely that you are happy with the fit. Wishing you happy walkies!

Posted 2 years ago

“This is our first PerfectFit harness. It is really easy to fit and comfortable. Customer service was also excellent as we had to exchange one piece to a larger size.”

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Posted 2 years ago

We are pleased to hear that the team looked after you well, Andrew :) Thank you for your kind words. We are thrilled that you have a comfortable fit for you pup.

Posted 2 years ago

“It was with reservation that we purchased another harness the previous ones were destroyed by Buddy our mischievous 18th month old labradoodle, initially he tried to take off but once we got into our walk it was excellent he looked so comfortable and he didn't pull which was a major achievement so all I can say is I would recommend this without hesitation and also the staff were so helpful It's a 10/10 from Buddy and me 🤗”

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Posted 2 years ago

We are really pleased to hear that Buddy is comfortable in the harness and that it has helped with his pulling, Maree. I'm glad you took a chance after Buddy did his work on your previous harnesses. Thank you to both you and Buddy for the glowing review! :)

Posted 2 years ago

“Struggled to find a proper fitting harness for my Yorkshire Terrier. Simple online instructions on measuring your dog, and although I had to later change one part of the harness, overall the transaction was fuss-free and super-fast. Good quality product.”

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Posted 2 years ago

We're glad that you found our online information easy to use and helpful. It's wonderful that you have found a good fit for your Yorkie, after struggling and that you found the whole experience quick and fuss-free. Thank you for taking the time to write us a review, Anne. It's much appreciated :)

Posted 2 years ago

“Great customer service and very helpful . The harness is well made and I feel safe walking my puppy unlike other harnesses that are flimsy . I love that the harness grows with the puppy or dog . The harness definitely makes walks easier and safer now.”

PerfectFit 5 star review on 29th July 2023

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Posted 2 years ago

Thank you for the 5-star review, Vanessa! The high-vis yellow looks great against your pup's beautiful black coat :) We love that you both feel safer and more comfortable on your walks with it. Wishing you many more happy, safe walkies.

Posted 2 years ago

“Best harness ever! Would definitely recommend! The team were so responsive and helpful when we were trying to find the right size for my puppy.”

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Posted 2 years ago

Wow! Thank you for your recommendation, Katie :) It is always lovely to hear positive feedback about the team. I will certainly pass it on :)

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,946 reviews