PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,946 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 27th December 2025

902

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good quality and well made, value for money .Being in three pieces enables the "perfect fit" for your dog. Also instead of having to buy a new harness for whatever reason, being able to buy pieces separately is brilliant. Excellent customer service too.”

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Posted 2 years ago

Thank you for taking the time to write us a review, Sue :) It's lovely to hear that you like the modular deign of the harness which enabled you to get a good fit for your pup. Happy walkies!

Posted 2 years ago

“Website was really easy to use. Delivery very quick. So happy with the harness, no more pulling on walks 😊”

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Posted 2 years ago

Thank you for your 5-star review! We are pleased to hear that you found our new website easy to navigate and that you aren't experiencing any more pulling on walks :)

Posted 2 years ago

“Hi to everyone at Perfect Fit, I have found you all most helpful and very friendly. The products you sell are very very good and the order always gets delivered very promptly. You are a super company to deal with and so nice the products are made in this country. One very happy customer.”

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Posted 2 years ago

It is awesome to hear how pleased you are with your harness and the service that you received. Thank you for taking the time to write such a glowing review. it is much appreciated. Wishing you and your pup many happy walkies :)

Posted 2 years ago

“We are delighted with the Perfect Fit harness for our 4 month old border terrier pup. It's easy to put on in fact he stays absolutely still when it goes on. Great that it doesn't have to go over his head and the clasps are so easy to fasten. Would recommend.”

PerfectFit 5 star review on 2nd August 2023

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Posted 2 years ago

Thank you for your recommendation, Jane. It's lovely to hear that your pup is happy to have the harness taken on and off. It's great to hear about how it has helped with dogs who do not like having harnesses put on over their head, or stepping in to it. He looks very smart in the blue! :)

Posted 2 years ago

“Measured doggos. Perfect fit!! We love the harnesses Dogs loved the harnesses”

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Posted 2 years ago

What a lovely review! Thank you, Ric :) We're happy to hear that we are a hit with both you and your dogs!

Posted 2 years ago

“Even though I was unable to speak to an advisor over the phone about a harness for my 5 month old Sprocker I was dealt with very quickly via email & was able to purchase the harness the same day. The recommendations for the individual pieces were perfect ( my sprocker has a pigeon chest so is a slightly unusual shape). It’s a lovely comfortable harness & very easy to get on & off & there is plenty of growing room.”

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Posted 2 years ago

We're pleased to hear that you were able to use our email service to get the best fit for your Sprocker pup. It is wonderful to know that your puppy is happy and comfortable in their new harness. Thank you for letting us know :)

Posted 2 years ago

“Very impressed with this company. Are Cockapoo puppy had outgrown it’s harness and we contacted the company for advise on sizing but instead of trying to sell us a whole new harness we were advise to replace just one part. We did this and harness fits perfectly again.”

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Posted 2 years ago

We are thrilled that you like the modular design of the harness, Geoff. we hope that you stay with us while your puppy grows into adulthood! :) Thank you for taking the time to write us such a nice review.

Posted 2 years ago

“Ery good service”

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Posted 2 years ago

Thank you for taking the time to compliment our customer service, Anthony. it really is much appreciated :)

Posted 2 years ago

“I phoned up perfect fit with girth dimensions of my puppy and company was very helpful in helping me choose the best harness. The harness fits perfectly and with some room to expand as puppy grows a bit more. Quick delivery, item was dispatched same day. Very pleased. Great customer service”

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Posted 2 years ago

We're so pleased that you are happy with the service that you received and the fit of your harness, Michael :) Thank you for your kind words.

Posted 2 years ago

“I have a giant breed puppy who is growing very fast so didn’t want to buy a harness only to replace it in a few weeks time. The team at PerfectFit advised me on which combination of sizes would work best and avoid unnecessary changes and cost. The harness is nice and soft and I followed the video advice on how to get the puppy used to it. First time it took a while but what a difference on the walk, you could really see how much he enjoyed having a harness instead of a collar and lead. Second time I was preparing for a lengthy process but as soon as I picked up the harness the pup just sat in front of me really happy to have it put on and so easy from that point onwards. I’ve since also purchased the double ended lead which I would highly recommend, so comfortable to hold and the length adjustment is great.”

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Posted 2 years ago

What a wonderful success story! Thank you for taking the time to feed this back to us. We just love to hear how the harness can make such a difference. Wishing you many happy walks ahead! :)

Posted 2 years ago

“Customer advice centre was very helpful, I bought the exactly correct size for my dog! Thank you.”

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Posted 2 years ago

It's great to hear that we were able to provide a perfectly fitting harness for your pup, Margaret. Thank yo for taking the time to write us a positive review :)

Posted 2 years ago

“What fantastic customer service in helping me get the right harness for my mix breed dog”

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Posted 2 years ago

We are pleased to have helped you, Michele. Thank you for taking the time to write us a review. Wishing you many happy walks ahead :)

Posted 2 years ago

“We had some trouble finding the right combination of parts to fit our mixed-breed dog, but after contacting the company, they helped us choose the right one and now her harness is really a perfect fit. She is a lot more relaxed on the walks and has given up biting her lead since we switched to PerfectFit lead as well. Great company and products, highly recommended!”

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Posted 2 years ago

Thank you for your recommendation! :) We always love to hear about how the harness has helped a pup. It is lovely to hear that we were able to help with a good fitting harness for your girl and that she is now more relaxed.

Posted 2 years ago

“Perfect by name perfect by nature, these harnesses are just what it says perfect 🥰”

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Posted 2 years ago

That's so lovely, Sarah. Thank you! Wishing you many happy walks ahead! :)

Posted 2 years ago

“Excellent customer service, I made an error with my order and it swiftly corrected for me and refund issued. Order arrived quickly and very pleased with harness.”

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Posted 2 years ago

Thank you for your review Helen. We are pleased to hear that we were able to help out with order issue that you had. Happy walkies! :)

Posted 2 years ago

“The best customer service I have had in a long time ! Prompt, courteous, helpful and so professional, and on top of that a fantastic product. I can recommend these people enough. Thank you for helping with my harness and lead purchase. Excellent all round.”

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Posted 2 years ago

It is our pleasure, Julie :) We are happy that the team were able to help you to find the best fit for your pup. Than you for your kind words and wishing you many happy walks!

Posted 2 years ago

“My reactive 4 year old cocker spaniel has always been a challenge with pulling & lunging on walks. Our behaviourist recommended a PerfectFit harness. I gave the company a call, received wonderful customer service from start to finish. Spoke to a lovely lady & gave her my dogs measurements, i received the harness within 2 days. One part of the harness was a little bit big so I emailed them with photographs & they quickly responded & I received another piece the very next day. The new piece fitted perfectly & I returned the other pieces that weren’t needed. The harness looks really nice & fits him so well! It’s a lovely fleece material, padded, very comfortable , the quality is outstanding. Our walks are easier now & enjoyable. Highly recommend if you have a dog that pulls!”

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Posted 2 years ago

Thank you for your lovely review, Jennifer. It is much appreciated. it is great to hear that your boy is happy and comfortable in the harness and that it has improved the quality of your walks. Wishing you many more in the future :)

Posted 2 years ago

“I’ve been absolutely delighted with the customer service received from the team at Perfect Fit. The original harness wasn’t a quite right so after being sent a couple of alternatives to try, I’ve now got a good fitting harness. My cocker hated having his old harness put over his head so this Perfect Fit one is just perfect.”

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Posted 2 years ago

We are so pleased to hear that your lovely Cocker Spaniel is happy and comfortable in their harness and that the team were able to help you out when it came to finding the best fit. It is always lovely to hear when the harness has helped with a pup who doesn't like a harness that has to go over the head. Thank you for your kind words, they are much appreciated :)

Posted 2 years ago

“Brilliant harness.. this is the second one I’ve bought. The first puppy one I bought, I gave to a friend. They’re excellent quality, washable and the fit seems very comfy.”

PerfectFit 5 star review on 1st August 2023

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Posted 2 years ago

Aw! Your pup is just adorable and is looking very smart in their harness. It's always lovely to hear from returning customer, so thank you for taking the time to write us such a lovely review :)

Posted 2 years ago

“Amazing help with sizing via the chat option and the harness fits brilliantly. Thank you.”

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Posted 2 years ago

It's great to hear that you found our Live Chat service helpful in finding the right fit for you and your pup. Thank you for taking the time to write us a positive review, it's much appreciated :)

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,946 reviews