PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,625 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st August 2025

803

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and fitting advice. Great harnesses - this is our fourth ( and smallest!) dog to be fitted with one.”

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Posted 1 year ago

Thank you for coming back to us for a 4th time, Lyn :) We really appreciate you leaving us such a lovely review!

Posted 1 year ago

“Wonderful customer support to ensure we got the fit right for our cross breed. No hassle replacements and returns.”

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Posted 1 year ago

It is good to hear that you found out exchange service quick and easy :) Thank you for the 5 stars!

Posted 1 year ago

“As with my previous purchase, very responsive to my queries and fast delivery. Great job.”

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Posted 1 year ago

We are very pleased to hear that you think we did a great job, Jackie :) Thank you for leaving us a review!

Posted 1 year ago

“Absolutely wonderful company customer service highly recommend this company”

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Posted 1 year ago

Thank yo for your lovely review Claire :) It is great to hear that you think we are wonderful!

Posted 1 year ago

“Just got our third harness. Wouldn't use any other.”

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Posted 1 year ago

Its just great to hear that you wouldn't use any other harness, Anne-Marie :) Thank you for the lovely review!

Posted 1 year ago

“Fantastic product completely changed our loose lead walking for the better. Bonnie is now happy to walk miles by my side.”

PerfectFit 5 star review on 27th February 2024

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Posted 1 year ago

It is great to hear that Bonny's new harness helped with her loose lead training, Karen :) She certainly looks very smart in it!

Posted 1 year ago

“Used PerfectFit for over 8 years, excellent harnesses. You can purchase a single piece or a whole harness, very good quality and wash well.”

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Posted 1 year ago

We love hearing from our long-standing customer, Elizabeth :) Thank yo for leaving us your feedback!

Posted 1 year ago

“Excellent service from this company. Would highly recommend”

PerfectFit 5 star review on 26th February 2024

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Posted 1 year ago

Your pup certainly looks happy in their new harness, Brian! Thank you for taking the time to leave us your feedback :)

Posted 1 year ago

“Quick delivery and perfect fit first time. Highly recommend!”

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Posted 1 year ago

Your pup certainly looks very pleased with their new harness, Cara :) Than you for taking the time to review us.

Posted 1 year ago

“Great harness and great customer service. I have emailed the customer service team, as my dog is a crossbreed, with all the measurements and couple of pictures of my dog and I have been advised a type and size of harness. I have ordered it and the fit was spot on. The harness is soft and comfy to wear, fits perfectly and the idea of having every section of the harness separate and being able to mix and match until the perfect fit is just genius. Absolutely highly recommended.”

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Posted 1 year ago

We love that your lovely crossbreed's harness is fitting well and that they find it soft and comfy to wear :) Thank you for your review, Joanna!

Posted 1 year ago

“Arrived quickly, super quality and fits very well”

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Posted 1 year ago

Thank you so much for taking the time to review us. It is great to hear that you have a good fit and that your order arrived nice and quickly, Jemma :)

Posted 1 year ago

“Best harnesses out there - I recommend all the time. The ability to change sections as your puppy grows and ensure a great fit all the time is amazing.”

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Posted 1 year ago

We appreciate your recommendations, Sabrina! We love that you think that we are the best harnesses out there :)

Posted 1 year ago

“Always use perfect fit for both my dogs, ordered a smaller size which was my fault it didn't fit but the team at Perfect Fit were quick to resolve. Friendly and efficient service, Thank You.”

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Posted 1 year ago

It is lovely to hear that the team were able to help sort your sizing issue, Sara :) Thank you for leaving us your feedback!

Posted 1 year ago

“We love the harnesses and leads. The training leads are especially useful with their varied length and comfortable handles.”

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Posted 1 year ago

We love that you are a fan of the adjustable training lead, Hannah! Thank you for the 5 stars :)

Posted 1 year ago

“Exactly what it say perfect foot if one part doesn’t fit then you can just replace the right size next day delivery.”

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Posted 1 year ago

Thank you for your lovely review, Rosetta! We are very pleased that you have found your pup's PerfectFit :)

Posted 1 year ago

“After a few size changes I finally have the perfect fit for my poodle. Her reactivity has resolved and she is happier than she has ever been on walkies. Quick delivery from the UK to Australia. Happy with the product and service.”

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Posted 1 year ago

This is just great to hear, Gemma! We love that your are both enjoying your walks a little better. Thank you for leaving your thoughts :)

Posted 1 year ago

“This is a really good company with a really good product. I've had two harnesses for almost 6 years with no signs of wear. They wash and wear brilliantly and my fluffy companion has always been comfortable wearing them. No rubbing or chafing. I've just received a new one for my puppy who loves his new smart Perfect Fit harness. Really helpful staff. Fast and detailed replies to questions and quick delivery. Just brilliant!”

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Posted 1 year ago

We love that your old harnesses are still going strong and that you have come back to us for your new puppy's harness. Thank you for your lovely review!

Posted 1 year ago

“I recently ordered two harnesses for my dogs and the service was excellent. One of the harnesses didn't fit properly so the staff at Perfect Fit sent out an alternative piece, even before I had returned the piece that didn't fit. Fantastic, I will be recommending this company to my dog owner friends for sure. Linda.”

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Posted 1 year ago

It is great to hear that you were happy with the service from the team and that you got the best fit for both of your pups, Linda. Thank you for taking the time to review us.

Posted 1 year ago

“Excellent customer service,excellent quality product which provides so much flexibility to ensure a perfect fit.The harness is very durable and most importantly very comfortable and secure for dogs.I would not hesitate in recommending it this being my 5th purchase from Perfect Fit .”

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Posted 1 year ago

We love to hear from our returning customers! Thank you so much for coming back to us and for the lovely review :)

Posted 1 year ago

“Efficient service and lovely product. Prompt with advice on sizing”

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Posted 1 year ago

We're very pleased to hear that you are happy with your new harness, Jennifer :) Thank you for the review!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,625 reviews