PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,625 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st August 2025

803

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service in choosing the right size and checking the fit. This was all done by email and very promptly. Gilly was most helpful, even checking the fit.”

PerfectFit 5 star review on 17th February 2024

Helpful Report

Posted 1 year ago

Thank you for your feedback, William :) It is great to hear that you are pleased with the service that you received. We will be sure to pass your thanks on to Gilly.

Posted 1 year ago

“Love these but could do with the size 20 being a bit longer from neck to back (top piece) as the 40 is too chunky and the 20 is a bit short. Otherwise fine for my dog”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We will certainly pass this on to the development team :)

Posted 1 year ago

“My puppy is very happy with his perfect fit harness. He moves really nicely in it.”

PerfectFit 5 star review on 16th February 2024

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Posted 1 year ago

Some great action shots there! Thank you so much for sharing them and for leaving us such a lovely review :)

Posted 1 year ago

“My 5 year old cockapoo has always pulled on his lead I must of spent hundreds on harness and other stuff that claims to stop your dog from pulling , but the perfect fit harness is the only thing that has truly worked, I now have control off my dog and look forward to walking him. The harness is very easy to use and the quality is amazing”

Helpful Report

Posted 1 year ago

Aw, it is just wonderful to hear that you and your Cockerpoo are enjoying your walks now, Katie :) Thank you for your lovely feedback.

Posted 1 year ago

“Excellent service. Delivery as promised. I phoned with a question....lady on phone very very helpful, new section delivered. Would & do highly recommend Perfect Fit. Thank you”

Helpful Report

Posted 1 year ago

Thank you for your recommendation, Ann! It is great to hear that the team looked after you well :)

Posted 1 year ago

“I can’t rave about this company enough , from their exceptional customer service to their amazing harnesses , I’ve spent so long and so much money trying to get good fitting comfortable harnesses to fit my miniature dachshunds to no avail , that was until I discovered perfect fit , no rubbing , fit perfectly as the name says and my dogs just seem much more happy and comfortable on their walks now . Will definitely not be using any other harness’s now , perfect fit all the way for me now”

Helpful Report

Posted 1 year ago

What a lovely review, Angelique! Thank you so much! It is great t hear that your lovely Daxies are happy and comfortable in their harnesses :)

Posted 1 year ago

“The best fitting harness on the market! Quick delivery, no quibble exchanges. Excellent customer service 5 star 10/10 in every way…”

Helpful Report

Posted 1 year ago

Wow! Thank you for the 10/10, Yvonne! We love that you consider us to be the best on the market!

Posted 1 year ago

“after asking advice from the support team, who requested photos of our dog, i am pleased to say the recommended size upgrade fits perfectly. Great service.”

Helpful Report

Posted 1 year ago

We love that your upgrade is fitting well, Gavin :) Thank you for your review!

Posted 1 year ago

“Wonderful and quick service. When we had a problem with the harness the team at PerfectFit responded really quickly and with great communication. Thank you. Really highly recommend these harnesses and this company.”

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Posted 1 year ago

Thank you for your lovely review, Lyndsey :) It is great to hear that the team looked after you well!

Posted 1 year ago

“Brilliant customer service! We have been struggling to find Basil a harness that fit well all over and have finally found one that fits perfectly.”

Helpful Report

Posted 1 year ago

Thank you for the lovely review, Sophie :) We are so pleased that Basil is happy in his new harness.

Posted 1 year ago

“Highly recommend PerfectFit, the customer service was amazing and they were more than happy to help. I have also noticed a difference in the way my puppy walks”

Helpful Report

Posted 1 year ago

It is lovely to hear that the team looked after you well and that you have noticed a difference whilst walking with your puppy, Melissa. Thank yo for the lovely review :)

Posted 1 year ago

“Excellent communicationand follow up service from Gilly at Perfect Fit. 5 stars from me!!”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars, Anita :) We will be sure to pass your thanks on to Gilly. Happy walkies!

Posted 1 year ago

“I tried other harnesses but came back to PerfectFit for my small dog. A little bit more expensive than many other harnesses, but 100% worth it.”

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Posted 1 year ago

We are very happy to have you back :) Thank you so much for your review.

Posted 1 year ago

“My dog is happy to wear it and has not managed to get out of it, as she did with her last one, which wasn't your brand.”

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Posted 1 year ago

It is great to hear that your little escape artist feels happy and secure in her new harness, Merle. Thank you for the review :)

Posted 1 year ago

“I have two pugs, these harnesses fit very well using the dog breed measuring tool, my three year old pug needed a bigger harness popped her measurement in and a perfect!! Fit harness arrived thank you”

Helpful Report

Posted 1 year ago

We love that you found the sizing calculator helpful to upgrade your lovely Pugs' harnesses, Margaret. Thank you for the review :)

Posted 1 year ago

“Second set bought and the calculator wored perfectly. Harness fits great and leads are really soft”

Helpful Report

Posted 1 year ago

Thank you for the review! It is good to hear that you found the sizing calculator helpful :)

Posted 1 year ago

“Bought for my 3 year old cocker spaniel who was pulling like crazy! Can’t believe the difference, was the best walk he’s ever had. Would absolutely recommend this product.”

Helpful Report

Posted 1 year ago

Thank you for your recommendation, Joanne :) It is just great to hear that you and your lovely Cocker Spaniel had a more relaxed walk.

Posted 1 year ago

“Very pleased with product. This is second harness to swap into when the other is being washed.”

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Posted 1 year ago

It is a great idea to have a wash-one-wear-one set up :) Thank you for leaving us a review.

Posted 1 year ago

“Perfect Fit very happy with the product and mix and match options”

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Posted 1 year ago

We're glad to hear that you like that the different pieces can be mixed and matched until you have the right fit for your pup, Pam :) Thank you for leaving us a review.

Posted 1 year ago

“Seems ok so far. The only complaint I have is the clips that secure everything together are extremely small. They are very difficult to open. With our last harness there was only one clip and it was huge. This meant putting it on and taking it off our dog took mere seconds. With the perfect fit harness it takes about 30 seconds to a full minute. This is partially due to the length of fur being quite long. But also the size of the clips and the pressure needed to release them is a bit much. We will give it another week or two and hopefully the clips will loosen up, we will get used to it or sadly I’ll have to return it.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, John. There is some crossover between the size ranges and most dogs will fit in to two size ranges. It is possible that your pup will fit in to the next size range up which has larger clips and slightly wider straps, which may suit you better. If you would like to explore this option, please drop us an email at info@perfect-fit-dog-harness.com and we will be happy to help you with this :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,625 reviews