PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,625 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st August 2025

803

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their customer service is fantastic unfortunately we could not get a front piece to fit. My little pup was too big for the tiny range but not quite big enough for the xxs, maybe I have a weird shape puppy 😂 I’ll try again in a few months”

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Posted 1 year ago

Thank you for your feedback, Trudy. It is good to hear that the team looked after you well. We do have the option to try a 15mm base piece, which would give you a snugger fit than XXS front. We have contacted you directly to see if this is an option that you would like to explore :)

Posted 1 year ago

“PerfectFit harness was indeed a perfect fit for my small dog. I've had him in PerfectFit harnesses since he was a puppy and would not use any other harness now.”

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Posted 1 year ago

It is lovely to hear that you have been with us since your little one was a pup, Richard :) Thank you for taking the time to leave us a review.

Posted 1 year ago

“I am very happy with my purchase. The harness is very soft and my dog Lou has no problem wearing it. It doesn't restrict his movement when we're out walking. I would definitely recommend.”

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Posted 1 year ago

It is great to hear that you are happy with Lou's new harness, Kathryn! Thank you so much for the review :)

Posted 1 year ago

“Excellent customer service as always , needed advice on the fit of my dogs harness, after photo exchange and messages ( which were very promptly answered) all sorted and new piece ordered! Comfy dog again 😊 Thank you”

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Posted 1 year ago

We love that your dog is comfortable in their harness again, Debbie :) Thank you for the review!

Posted 1 year ago

“As the name says, it's a perfect fit. Best harness I have owned.”

PerfectFit 5 star review on 10th February 2024

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Posted 1 year ago

What a beautiful picture, Anne. Thank you for sharing your thoughts on the harness. It's much appreciated :)

Posted 1 year ago

“Beautiful fit and quality. Great customer service and very helpful advice.”

PerfectFit 5 star review on 8th February 2024

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Posted 1 year ago

Your pup looks very smart in the green, Claire! Thank you so much for leaving us 5 stars! :)

Posted 1 year ago

“Excellent customer service and great product.”

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Posted 1 year ago

Thank you very much, Lynne! It is great to hear that we looked after you well and you are happy with your new harness :)

Posted 1 year ago

“Perfect fit leads and harnesses are amazing. The company is so great, friendly helpful and knowledgeable”

PerfectFit 5 star review on 7th February 2024

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Posted 1 year ago

Your pup looks very pleased with their harness too, Tanya! Great photo! Thank you so much for sharing it and your feedback with us :)

Posted 1 year ago

“Love the harness, it's fits great and very adaptable to the size of dog. Lightweight and comfortable. Best harness I've bought. Highly recommend”

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Posted 1 year ago

It is just great to hear that we are the best harness that you have tried! Thank yo so much for leaving us a review, Jan :)

Posted 1 year ago

“Lovely product. Good customer service.”

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Posted 1 year ago

We love that you are are happy with your new harness and that the team looked after you, Becca! Thank you so much for leaving us your feedback :)

Posted 1 year ago

“The harness and lead arrived pretty much on time but no sign of any instructions to go with it. I know the guy said to get in touch, but I called my vet and took Bruno and the harness down to them and they fitted it and said what a good fit it was. So far we are very pleased with the harness.”

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Posted 1 year ago

Thank you for your review, Jane. It is great to hear that your are pleased with the harness. There should have been an instruction booklet which came with your harness. Please do get back in touch if you have any questions as we are always happy to help :)

Posted 1 year ago

“I first bought a perfect fit for my Shih tzu ted , I first heard about them in a dog group I was in on Facebook fantastic harnesses and customer service is sec to none … I’ve recently taken on a GSD puppy 7 months old after our our elderly GSD passed away last year ..I’ve only had luna 2 wks she come to me on collar and pulled like a train so I got her the halti no pull harness as an emergency it’s awful but I’ve now ordered her the perfect fit just waiting on it to arrive …Thank you again for fantastic customer service”

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Posted 1 year ago

We hope you and your new pup love your harness when it arrives, Dawn! Don't forget to get in touch if you would like us to check the fit for you :)

Posted 1 year ago

“Absolutely love the harness. Fits perfectly. Love the way you can buy the pieces individually so you get exactly the right size. Also appreciate the return policy in case you buy the wrong sizes, something I've never come across before.”

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Posted 1 year ago

We love that you love the harness, Nikki :) and that you have taken advantage of the returns policy. Thank you for taking the time to review us!

Posted 1 year ago

“The harness is soft and comfortable. It fits really well and I have ordered larger parts as needed. The service from the Malvern team is exceptional. I’m very pleased.”

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Posted 1 year ago

It is lovely to hear that your dog is comfortable in their harness, Jane :) Thank you for the lovely review. We will be sure to pass your tanks to the team.

Posted 1 year ago

“A fantastic harness that is comforable, fits perfectly and washes well. The two that I purchased for my first dog are now two years old and are still in perfect condition. My second rescue pup is now in his second size harness having grown out of the first, I love the fact that they are so soft!”

PerfectFit 5 star review on 6th February 2024

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Posted 1 year ago

Thank you for the feedback, Bethan. It is great to hear that you have come back to us for your new pup's harness :)

Posted 1 year ago

“After a very helpful phone call I ordered the 20mm harness in the size advised. Speed of delivery was excellent. Harness fit perfectly straight from the package. So much easier to control a boisterous boxer pup with front and rear connections thanks to the twin clip lead. Definitely to be recommended.”

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Posted 1 year ago

Thank you for the recommendation, Paul :) Wishing you and your lovely boxer pup happy walkies!

Posted 1 year ago

“Excellent fit and beautiful looking! Gives me a peace of mind that both my pups are safe and secure.”

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Posted 1 year ago

What a beautiful pair! They both look great in their rainbow tops :) Thank you for the review, Laher!

Posted 1 year ago

“Really pleased with the harness. So much so I will be buying another one for max.”

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Posted 1 year ago

We will love to hear from you again, Anthony :) Thank yo for the 5 stars!

Posted 1 year ago

“I have sighthounds and the perfect fit harnesses are a great fit and ideal for breeds who get excited about wildlife waggling their ears in plain sight. My pup spins and bounces & performs all sorts of manoeuvres but the harness means no stress on his neck as he does his thing and no worries about him escaping his collar whilst reversing at warp speed as the harness was fitted by the wonderful team at Raw Dog in Ross on Wye and does a great job for my peace of mind.”

PerfectFit 5 star review on 5th February 2024

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Posted 1 year ago

The picture perfectly demonstrates your pup's acrobatics, Jo! It is just lovely to hear that the harness keeps him safe and comfortable. Thank you for the lovely review.

Posted 1 year ago

“Perfectfit is a perfect fit for my border terrier. Ho more pulling and he seems alot more relaxed when on our walks. Well worth the money”

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Posted 1 year ago

Thank you for the review, Helen :) We love that you have found your new harness to be value for money.

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,625 reviews