PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,625 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st August 2025

803

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fabulous. Ordered the wrong size for my dog. They changed the order for me and the harness still arrived on time. Wonderful service,”

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Posted 1 year ago

That's great to hear, Sue! We're thrilled that you you think we are fabulous! :) Thank you for the review!

Posted 1 year ago

“Modular system means that pieces can be interchanged to get a perfect fit. This was ideal for my dog. Brilliant customer service, with great support on the phone, to get the fit just right. I am hoping that fit and comfort means that there should be no problem with rubbing.”

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Posted 1 year ago

It is great to hear that you found out helpline useful to ensure a good fit for your pup :) Thank you for the thorough review!

Posted 1 year ago

“Excellent customer service!! Fast delivery too.”

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Posted 1 year ago

It's great to hear that the team looked after you well, Loic! Thank you for the 5 stars!

Posted 1 year ago

“Incredible customer service. So helpful. I ordered the wrong size and was sent lots to try without having to pay more. Have. Returned all the original pieces and those I did not need. New harness fits so well and seems to have made a huge difference.”

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Posted 1 year ago

It's lovely to hear that the team looked after you well and you are now happy with the fit, Fi :) Thank you for taking the time to leave us a review!

Posted 1 year ago

“This is the second one I have bought for my chihuahua , they are well made and she can't escape, they are perfect”

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Posted 1 year ago

Thank you for coming back to us for a second time, Angela :) It is great to hear that your Chihuahua us happy in their PerfectFit!

Posted 1 year ago

“Good fit & great material which is very comfortable, really pleased.”

PerfectFit 5 star review on 26th January 2024

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Posted 1 year ago

What a gorgeous picture, Jayne. Thank you for sharing! :) It is great to hear that your pup is comfortable in the harness and that you are pleased with it too!

Posted 1 year ago

“Great product and easy to put on, fits perfectly, very helpful when ordering over the phone.”

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Posted 1 year ago

It is great to hear that the team looked after you well on the phone, Dave :) Thank you for taking the time to review us!

Posted 1 year ago

“Excellent service - harness was recommended and the fitting was very accurate. love the videos and assistance given, Is a great fit and very comfortable for our hyper active GSD! Will definitely be using again and recommending to others.”

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Posted 1 year ago

Thank you for your recommendation :) It is great to hear that you found the videos useful for fitting your harness on to your bouncy GSD! Wishing you happy walkies!

Posted 1 year ago

“Absolute perfect fit, as your name says! Superb harness, excellent customer service, great delivery. Happy doggy!! Thank you so much”

PerfectFit 5 star review on 25th January 2024

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Posted 1 year ago

Well, that certainly looks like a happy doggy, Amy!... And looking very smart in the red, too! Thank you for your lovely review :)

Posted 1 year ago

“Perfect fit was recommended by our vet for our ageing dog who had always worn a collar. The site was easy to navigate, we opted to use the perfect fit size calculator, entered all the details and a size was recommended. Ordering was easy and delivery was very quick. Pricing was very competitive. Our dog is now happily waking with his harness. The extra bonus is using a UK company I would highly recommend Perfect Fit.”

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Posted 1 year ago

Thank you for taking the time to leave us such a thorough review, Sarah :) It is great to hear that the transition from collar to harness has gone well for your boy.

Posted 1 year ago

“Very good quality. Size was correct with their online size guide so very happy with this dog harness”

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Posted 1 year ago

Thank you so much for your review, Roy :) It is great to hear that you found the online calculator useful to find the best fit for your pup.

Posted 1 year ago

“Excellant service and a perfect fit yet again!”

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Posted 1 year ago

It is great to hear that you have another PerfectFit! Thank you for the 5 stars! :)

Posted 1 year ago

“This is a better fit and was delighted with such prompt delivery.”

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Posted 1 year ago

It is just great to hear that you are happy with the fit, Phyllis and that it arrived nice and quickly :) Thank you for taking the time to write us a review.

Posted 1 year ago

“Brilliant harness has stopped our young golden retreiver pulling on his walks and so comfy”

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Posted 1 year ago

Thank you for your review, Ann :) It is lovely to hear that your lovely Goldie is pulling less in the harness!

Posted 1 year ago

“Amazing harness and lead, our puppy is very happy wearing it and the lead is great to use. Advice and support prior purchase was exceptional.”

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Posted 1 year ago

It is great to hear that you and your puppy are happy with your new lead and harness, Phil :) Thank you for your review!

Posted 1 year ago

“Really pleased with harness. Fits snugly with all the different clips and straps that you can adjust. Also, my dog doesn't like having anything go over his head. This is perfect. Looks great too!”

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Posted 1 year ago

It is great to hear that you are pleased with your new harness, Lisa! We just love to hear when we have been able to help with a dog who doesn't like to have things put over their head :)

Posted 1 year ago

“I've tried many different harnesses for our Irish Setter. This is the ONLY one that has fit him correctly. Gets the job done and definitely worth the price.”

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Posted 1 year ago

It's great to hear that your PerfectFit Harness is working well for your lovely Setter, Edward :) Thank you for the lovely review!

Posted 1 year ago

“Wonderful customer care. The harness is lovely, my young springer loves it, he was walked in a headcollar before which he hated but he loves his harness, always keen to have it put on, and the fleece lead is very comfortable and lightweight for walking with. Highly recommend”

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Posted 1 year ago

Thank you for your recommendation! We love that your pup is always keen to have his harness put on and that you find the fleece lead comfortable to hold :)

Posted 1 year ago

“After 4 years of trying to find a harness that fitted my WorkingCocker Spaniel / miniature poodle cross (Aku) this is the only one that does - after some really helpful advice from the PerfectFit team that I got before buying. It makes so much sense to have each part of the harness available in different sizes (he is 20mm S-S-M). He also likes it better than is orher harnesses because it is soft and comfortable - and I like it because it has a front ring which helps with pulling (Aku is surprisingly strong!).”

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Posted 1 year ago

Thank you for your lovely feedback, Lucy. It is just great to hear that Aku finds his new harness soft and comfortable :)

Posted 1 year ago

“It took a while to find the right harness for my mini schnauzer and perfect fit was just that. We have used it for about 4 years and bought another now for our rescue”

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Posted 1 year ago

Thank you for coming back to us for your new rescue pup, Victoria. Wishing your, your lovely Schnauzer and new addition happy walkies! :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,625 reviews