PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,625 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st August 2025

803

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, I like the fact if it doesn't fit you can swap parts and as your puppy grows you can order new parts . It's a great product”

PerfectFit 5 star review on 20th January 2024

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Posted 1 year ago

Thank you for your review, Martin :) It is lovely to hear that you think the harness is great!

Posted 1 year ago

“Really helpful staff who recommended the sizes for my dog very quickly following my email and photo. The fit is perfect so very pleased”

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Posted 1 year ago

It is great to her that the team looked after you well, Debra. Thank you for your feedback :)

Posted 1 year ago

“Couldn’t be more helpful and a lovely product.”

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Posted 1 year ago

It is lovely to hear that the team looked after you well, Sara and that you are happy with your new harness. Happy walkies!

Posted 1 year ago

“Great service! I had to call because the measurements I provided for my Bichon for some reason weren’t accepted on line, however the guy I spoke to was really helpful and managed to recommend the right size. Delivery was quick, and they are the perfect fit ;)”

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Posted 1 year ago

It is great to hear that you found our helpline useful, Nikki and that you got your perfect fit first time :) Thank you for the review!

Posted 1 year ago

“Excellent customer service, very responsive with a suggestion for a size for my 9 month old lab that fitted perfectly. She loves it and it’s so easy to get on and off.”

PerfectFit 5 star review on 19th January 2024

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Posted 1 year ago

Your lovely Lab look great in the pink, Rowena :) Thank you so much for sharing your thoughts!

Posted 1 year ago

“I was looking for a harness for my five month old Labrador and was hoping to find one to fit as she grows. PerfectFit were extremely helpful on the phone talking through what I might need and were happy to send two sizes for some of the sections to try out at no extra charge. PerfectFit first time. Thank you! Highly recommended.”

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Posted 1 year ago

We love that you got your perfect fit first time, Carolyn :) Thank you for the lovely feedback!

Posted 1 year ago

“I tried numerous harnesses for my sprocker until I found perfect fit. It literally is the perfect fit for her. So when I got my collie pup, it was straight to perfect t fit. I won't go to any other harness- I've spent a fortune trying others!!!! My pup was pulling like a train and the kind lady who spent some time on the phone with me was AMAZING!!! Giving me fantastic tips about how best to help him using her own experience with Collies. Her insight was incredibly helpful. With perfect fit they genuinely care and ge finely want your dog to be comfortable and have the best. I also got one of their fleece leads, which I hadn't got for my Sprocker as I dismissed a 'fleece' lead!!! However I hadn't got a leas for my collie so thought I'd get one. Not only does it look fantastic as it matches the harness......its so good that I'm going to now order one to match my Sprockers harness!!!! The lead is so light, with several useful D rings along it and in this cold weather, its pleasantly warm to hold! Thank you so much perfect fit and thank you so much 'The Collie Lady' 🐾🐾”

PerfectFit 5 star review on 18th January 2024

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Posted 1 year ago

And thank you for the lovely review Yvonne. We are thrilled to hear that you have come back to us :) Wishing you happy walkies!

Posted 1 year ago

“Dogs so comfortable especially round the neck but very seure harnesses also.”

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Posted 1 year ago

It is just lovely to hear how comfortable your dog is in their new harness, Pauline :) Thank you for the review!

Posted 1 year ago

“A very promt and efficient service. I needed to change some of the order upon arrival, replacements arrived following day.”

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Posted 1 year ago

It's great to hear that you received your additional pieces in good time, Nigel :) Thank you for leaving us positive feedback.

Posted 1 year ago

“The harness is a perfect fit as promised,I made one phone call,gave one measurement had a chat with a lovely and very knowledgeable man and two days later a beautiful little harness arrived ,very happy.Thank you!☺️”

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Posted 1 year ago

That's great to hear, Dorothy :) It is great to hear that choosing the size and purchasing your new harness was quick and easy. Thank you for the lovely review.

Posted 1 year ago

“Fits really well, washable and is good quality”

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Posted 1 year ago

We are very happy t hear that you are happy with the fit and quality if your new harness, Teresa :) Thank you for the review!

Posted 1 year ago

“Having tried countless harnesses before being recommended to Perfect Fit I was beginning to think our 3 year old Retriever might be on collar and lead forever. A trainer recommended Perfect Fit and I am delighted with the quality and fit. The fit is excellent with no rubbing under her legs, which we have had before and it stays put, irrespective of how much our monster pulls. I am delighted to highly recommend these harnesses.”

PerfectFit 5 star review on 17th January 2024

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Posted 1 year ago

This is a great picture, Brad! :) It's wonderful to hear that you finally have a well fitting harness for your lovely retriever.

Posted 1 year ago

“Have used PerfectFit for years now and am very happy with the product and the service provided. Big advantage being able to buy different parts if they wear out, so much better than replacing the whole thing. Great range of colours too.”

PerfectFit 5 star review on 16th January 2024

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Posted 1 year ago

Thank you for taking the time to review us, Lorraine. We love that you like our colour range. Your pup is definitely looking smart in the orange reflective! :)

Posted 1 year ago

“Very good product, especially being in 3 parts so that when my young dog decided to chew through a clip, I only had to buy one replacement part!”

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Posted 1 year ago

We're glad to hear that you like the modular design of the harness, Chris :) Thank you for your review!

Posted 1 year ago

“Je n'ai pas reçu le harnais bloqué à la douane, j'attends le remboursement qu'on doit me faire et toujours pas effectué.merci”

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Posted 1 year ago

We are very sorry that your harness is currently sat at customs. As an apology for the delay, we have refunded the full amount to you. This was issued to you on 13/01/2024, shortly after you emailed us. Please note that it can take up to 5-10 working days to show in your account. Please do let us know if we can help any further.

Posted 1 year ago

“Does as it says on the tin - a PerfectFit! We had to change size for one part and after email communications this was sent through to us very quickly. Postage must be paid by the customer to return unsuitable parts but that’s a fair deal and not much hassle or cost.”

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Posted 1 year ago

Thank you for your feedback.. It is great to hear that you now have your PerfectFit :)

Posted 1 year ago

“Replaced the old one and dog looked really pleased 🐶”

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Posted 1 year ago

And that's the best sort of recommendation! :) Thank you both for your feedback!

Posted 1 year ago

“Just upgraded to the 20mm complete set from 15mm - perfect for our 9month old working cocker. Very adaptable and the additional fleecy padding on the girth gives extra comfort. You were recommended to us, and we will do the same.”

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Posted 1 year ago

Aw, what a sweet photo! Thank you for sharing, Marie :) It is great to hear that your pup is happy in thier 20mm harness.

Posted 1 year ago

“This is the 2nd harness I have bought for my dog, the first on she has had for 5 years. I knew the size I needed so ordering was very simple, delivery was super fast as always and the harness fits perfectly. I love the Jade colour.”

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Posted 1 year ago

Thank you for your review, Dawn :) It is great to hear that ordering your new harness was quick and easy. Happy walkies!

Posted 1 year ago

“Perfect harness wouldn't buy anything else. Its excellent that you can just buy individual pieces if needed.”

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Posted 1 year ago

It is great to hear that you wouldn't go anywhere else :) Thank you so much for your review!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,625 reviews