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Peruvian Connection Reviews

2.0 Rating 59 Reviews

19 %

of reviewers recommend Peruvian Connection

Company Reviews

2.0

Based on 59 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“USE CAUTION: Great looking catalog, ridiculous prices, S L O W order processing. You'll wait WEEKS. Fabric quality is unreliable. SHIPPING rate is HIGH and you will PAY to RETURN. Look well, some things that look fabulous will be junk in your hand.”

Posted 1 year ago

“I have spent thousands of dollars over the last 10 years at Peruvian Connection and have always paid their outrageous shipping costs. I called today to see if I could get free shipping on an order over 200.00 as complimentary for being a loyal customer. The answer was no. This company expects you to spend 350.00 to get free shipping which is insulting. They need to show appreciation to those who keep them in business instead of greed to fill their own pockets. Very disappointing and I do not know if I will continue to be a loyal customer.”

Posted 1 year ago

“Company policies on returns are beyond unacceptable! The sizes are NOT standard to US measurements, resulting in 90% returns AND consumer must pay shipping returns. Most items are made in China and do not wash well. Too many other catalog retailers: SKIP THIS COMPANY!!!!”

Posted 2 years ago

“The worse customer service with a manager at the UWS store - My daughters and I will NOT be returning. As former senior retail manager, I am highly disappointed. We were about to spend a lot of money here. Instead, we went next door to Eileen Fisher and made our significant purchase there. The young lady at Peruvian Connection who helped us for two + hours was very helpful. The manager was also rude to her. He's not qualified for the job and as a result PC has lost future business from us and I will be relating this story to others for a while.”

Posted 2 years ago

“I ordered a $269.00 blouse from Peruvian Connection, believing the blouse would be made on South America. Instead, the garment tag said "made in China.". There was no indication in PC catalogue that the blouse was made in China. When I wrote a review to alert customers that some PC products are made in China, PC refused to publish the review. If PC censors such reviews, then the reviews lose credibility.”

Posted 2 years ago

“I have been buying the layering tee shirt and tank/camisole for years. I just bought the Tee Shirt and it’s cut very different from the original. It’s 2-3 inches shorter, which makes a huge difference. Needless to say, I’m very disappointed. They used to be the finest tanks and tees, but they’re no longer the same.”

Posted 2 years ago

“DO NOT BUY FROM PERUVIAN CONNECTION! VERY POORLY made products! Peruvian Connection DOES NOT stand by their products for replacement! These products are expensive and they should last but DO NOT!”

Posted 2 years ago

“I wish you didn't have so many bad reviews. I want to order, but don't dare.”

Posted 2 years ago

“Waiting over two months for orders placed in October, one of which (the Bellava Baby Alpaca cardigan) has continually been delayed, now to March!”

Posted 2 years ago

“I ordered a wonderful top from them a few months ago. I wore it 4 times then washed it in cold water, gentle cycle, and without soap just in case. The instructions on the tag said to do wash it this way, but could use soap. I chose not to - I laid it on a towel to dry and it no longer fits and is not wearable. I contacted customer service and they said " since it has been worn and washed they could not return it." I was willing to try another one even I really liked it but I WILL NOT EVER MAKE A PURCHASE FROM THEM AGAIN - THEY DO NOT ! STAND BEHIND THEIR PRODUCTS. I do not recommend anyone purchasing from them in case you are placed in a similar situation. It was NOT an inexpensive top to say the least. I am beyond unhappy with this company and think others should know!”

Posted 2 years ago

“In fairness, this is not a review. Truth is, I was all set to order from Peruvian Connection—until I read the reviews. Then I threw away the catalogue. Customers matter. Good customer service is everything.”

Posted 2 years ago

“Called at 9 am and listened to horrible new music for 42 minutes before giving up.”

Posted 2 years ago

“Do not buy anything from Peruvian Connections, a total ripoff. I bought a tank top that was thin and flimsy and they charged me $15.32 to send back a 2 oz item, totally ridiculous.”

Posted 3 years ago

“Another customer service fail at Peruvian Connection. I have had issues with quality and fit in the past, but now I'm just done. Would not honor additional discount, even though I had not ever received the dress.”

Posted 4 years ago

“I have bought at least 50 garments form Peruvian Connection - one garment has a faulty zip. I didn't wear them for a year and when I did found the zip to be faulty. Wrote a nice letter, got a rude one in return making out that I had said the garment was unsuitable, which I hadn't said. I thought I could trust this company - but my trust has been lost. Their 100% guarantee is worthless.”

Posted 4 years ago

“Peruvian Connection are to be avoided if you expect prompt delivery. I ordered two items in August, one item was delivered in October and the other is still outstanding. Their customer service is not too good either with no real updates so have cancelled the outstanding item and will not be using them again. I shop a lot online and cannot understand why delivery times are so long!”

Posted 4 years ago

“I placed an order with this company over 11 days ago and still waiting it’s very expensive clothing so when I eventually receive my order will let you know apparently they post second class I think it’s run by Paddington Bear 🐻 from Peru 🤪 not good”

Posted 5 years ago

“I was very unhappy with the quality of the item I purchased and with customer service for this company. I purchased their Windsor Top and wore it 2-3 times and it developed 2 holes in it. All I did was go to the movies and out to dinner. They asked me to send it back to see if it could be fixed. Unfortunately, they could not fix it. They said it was my fault. That it looked like I snagged it in something. I did not, but it is clearly a case of he said, she said. The fabric, although pretty, is too thin and extremely delicate. They would not replace the item or refund me. I had it only 1 month. They also would not put my review on their website. I am out $80 ( and more with all the mailing). I will no longer purchase from this company. Think twice before spending your money with this company. You could be stuck with a low quality clothing item.”

Posted 5 years ago

“I have placed many orders with PC and have been disappointed several times with the quality of the clothing. My main complaint is the time it takes for my items to arrive. I have ordered and received goods from America in three days but it takes two weeks for an in stock item to reach me from PC.”

Posted 6 years ago

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Peruvian Connection is rated 2.0 based on 59 reviews