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Peruvian Connection Reviews

1.6 Rating 117 Reviews
10 %
of reviewers recommend Peruvian Connection
1.6
Based on 117 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email
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Anonymous
Anonymous  // 01/01/2019
Another customer service fail at Peruvian Connection. I have had issues with quality and fit in the past, but now I'm just done. Would not honor additional discount, even though I had not ever received the dress.
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Posted 6 years ago
I have bought at least 50 garments form Peruvian Connection - one garment has a faulty zip. I didn't wear them for a year and when I did found the zip to be faulty. Wrote a nice letter, got a rude one in return making out that I had said the garment was unsuitable, which I hadn't said. I thought I could trust this company - but my trust has been lost. Their 100% guarantee is worthless.
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Posted 6 years ago
Peruvian Connection are to be avoided if you expect prompt delivery. I ordered two items in August, one item was delivered in October and the other is still outstanding. Their customer service is not too good either with no real updates so have cancelled the outstanding item and will not be using them again. I shop a lot online and cannot understand why delivery times are so long!
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Posted 6 years ago
I placed an order with this company over 11 days ago and still waiting it’s very expensive clothing so when I eventually receive my order will let you know apparently they post second class I think it’s run by Paddington Bear 🐻 from Peru 🤪 not good
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Posted 7 years ago
I was very unhappy with the quality of the item I purchased and with customer service for this company. I purchased their Windsor Top and wore it 2-3 times and it developed 2 holes in it. All I did was go to the movies and out to dinner. They asked me to send it back to see if it could be fixed. Unfortunately, they could not fix it. They said it was my fault. That it looked like I snagged it in something. I did not, but it is clearly a case of he said, she said. The fabric, although pretty, is too thin and extremely delicate. They would not replace the item or refund me. I had it only 1 month. They also would not put my review on their website. I am out $80 ( and more with all the mailing). I will no longer purchase from this company. Think twice before spending your money with this company. You could be stuck with a low quality clothing item.
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Posted 7 years ago
I have placed many orders with PC and have been disappointed several times with the quality of the clothing. My main complaint is the time it takes for my items to arrive. I have ordered and received goods from America in three days but it takes two weeks for an in stock item to reach me from PC.
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Posted 8 years ago
Peruvian Connection is rated 1.6 based on 117 reviews