PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,113 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,113 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We purchased the Urine Stain & Odour Remover Concentrate and I was quite sceptical as to how this would work. We have a courtyard with artificial grass that was quite smelly when our staffy started doing his business on it. We hosed it every couple days but that was only a short term fix. Now using the concentrate, I was amazed we don’t have that lingering wee smell anymore, which is awesome. I spray every couple weeks, due it being quite hot. Because our boy is an inside dog we use it inside as well. It works a treat to get rid of that “doggy smell” on the carpet and lounge. Overall thanks pet lab so happy and glad I have it a go 😊”

Helpful Report

Posted 1 year ago

“I have been using the Stain Removal from Pet Lab a while now & it works everytime & its the only product I trust. Time to get another bottle”

Helpful Report

Posted 1 year ago

“We were recommended PetLab by a friend when we welcomed our beautiful pup to our home and I don't know what I would have done without it. With puppy accidents around the home, PetLab has been great at removing soil & odours and leaves the house feeling clean and carpets like new. No smells at all! We love the stain remover and disinfectant. Highly recommended.”

Helpful Report

Posted 1 year ago

“We recently moved to an apartment and had to teach my little pups to use a fake grass loo. It was getting really smelly and I came across this product on social media. It had great reviews, so I decided to give it a go and it works! Pee smell drastically reduced! We can sit out on our balcony again. Love this product so much!”

Helpful Report

Posted 1 year ago

“Its really make the bed and pee pad not smell”

Helpful Report

Posted 1 year ago

“I have a mini menagerie and absolutely love the Pet Lab products. I use it to mop my floors. I put it in with my washing and I spray out my litter trays with it. Every time I clean them. It’s an all round good egg”

Helpful Report

Posted 1 year ago

“Second purchase. Very happy with purchase. We have two Shih tzu's,hate wet weather! Cairns, Qld”

Helpful Report

Posted 1 year ago

“Amazing products. I was dubious at first but it actually works as described. Old stubborn stains have virtually disappeared (multiple sprays). Would 100% recommend.”

Helpful Report

Posted 1 year ago

“Love these products, they do everything they claim to do. Would recommend to anyone with pets.”

Helpful Report

Posted 1 year ago

“A great product worth purchasing again!”

Helpful Report

Posted 1 year ago

“Petlab works perfectly as described and I love the vanilla smell it leaves behind . It’s the only pet cleaning product I’m buy from now on”

Helpful Report

Posted 1 year ago

“The products worked really well on our outdoor bricks. The smell was removed and the area is much nicer to use now.”

Helpful Report

Posted 1 year ago

“What an amazing product. I have cat urine throughout my home in every room on my carpet. I sprayed 1 room and the smell has dissappeared so now I`m doing the whole house. I am so pleased I have found this product and it`s Australian as well. Win Win!!!! Thank you ever so much Petlab - Highly recommend!! Warm Regards Joanne”

Helpful Report

Posted 1 year ago

“Excellent product. I purchased the carpet cleaner which I use in the Carpet Cleaner machine. At first the vanilla scent is a little overpowering but it disappears after a day. Does a good job of cleaning the carpets and any pet stains. I have also used it to clean upholstery. Definitely gets rid of pet smells. Just ordered the concentrated 300ml. Will be using it on our artifical grass and deck.”

Helpful Report

Posted 1 year ago

“Well done this stuff works perfectly. Easy to use and instant results.”

Helpful Report

Posted 1 year ago

“I wanted a pet friendly product to remove staines and I was not disappointed with healthy habitat it is truly the best I use it everywhere to deodoriser its great. I have artificial grass so I purchased the bulk pack of artificial grass /outdoor area duo pack it makes the area clean and fresh and smells nice too.”

Helpful Report

Posted 1 year ago

“I am incredibly impressed with PetLab's cleaning products! As a pet owner, keeping my home clean and safe for my furry companions is a top priority, and PetLab's products make it effortless. Their cleaning solutions are not only effective at removing pet stains and odors, but they're also safe for both my pets and the environment. I love knowing that I can trust PetLab to provide high-quality, pet-friendly cleaning solutions that get the job done without any harsh chemicals. I highly recommend PetLab's cleaning products to any pet owner looking for a reliable and eco-friendly solution for maintaining a clean home."”

Helpful Report

Posted 1 year ago

“My mattress is a lot better now.”

Helpful Report

Posted 1 year ago

“Great products definitely gets the urine stands out of the carpet and leaves a fresh smell in my home having a puppy is hard work but petlab has made it so much easier”

Helpful Report

Posted 1 year ago

“Great product!!! I highly recommend it!!!”

Helpful Report

Posted 1 year ago

PetLab is rated 4.8 based on 3,113 reviews