PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,112 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Had a very stinky artificial lawn. I used the duo of Pet Lab disinfectant and stain and odour remover once and over two weeks later the lawn still smells amazing. Can highly recommend these two products. Thank you Pet Lab.”

Helpful Report

Posted 1 year ago

“The product actually does what they say it will do. Very impressive. I have recommended to two other friends with dogs and they have both ordered the product. Bloody good stuff.”

Helpful Report

Posted 1 year ago

“Oh wow, just wow. We are new to the furry world with two Maltese Shih Tzu puppies. Yes they are full of bean, already making their mark(s) on the house. We have moved to a new rental with fake grass. ALL your products that we have purchase is already making a HUGE difference. I swear by your products THE PETLAB is our number one - Excellent products, smells amazing and works exactly as they say without the harmful chemicals. Fantastic won't use anything else from now on Easy to deal with and very quick delivery. Products are great to use and very effective. PetLab 2L Eco Laundry Liquid Backyard Ready 2 Use Bundle Complete Backyard Cleaning Bundle and PetLab 2L Eco Carpet Cleaner Shampoo We have so much more to learn by using ALL these wonderful product - love living outdoors”

Helpful Report

Posted 1 year ago

“Easy to deal with and very quick delivery. Products are great to use and very effective.”

Helpful Report

Posted 1 year ago

“Amazing stuff works just like they said it would highly recommended buying this product Took no time at all to get the product delivered Love it”

Helpful Report

Posted 1 year ago

“Excellent products, smells amazing and works exactly as they say without the harmful chemicals. Fantastic won't use anything else from now on.”

Helpful Report

Posted 1 year ago

“Amazing products, works well on instant turf”

Helpful Report

Posted 1 year ago

“A lot of the white part of the mat where the paw print is has fallen apart. Not sure if it’s value for money if it’s going to continuously fall apart.”

Helpful Report

Posted 1 year ago

“I bought the Eco Laundry Wash. I used it after I received it. I was skeptical at first, but when the bedsheets and towels came out of the wash, it completely got rid of the stains and had a "very clean" smell. As for our little dog, Henry has conquered all the areas of our sofa that we had to cover it to protect it. The Eco Liquid Laundry Wash was excellent, it smelled like new sheets. We also bought the Turf spray and it has cleaned and removed the markings and smell of urine/poop from our balcony. I use another Pet Lab spray to sort out the dog bed that our dog rarely uses. Thank you Ty of Pet Lab.”

Helpful Report

Posted 1 year ago

“Only been using for a couple of weeks, seems to work.”

Helpful Report

Posted 1 year ago

“I was introduced to PetLab by a friend & I ended up purchasing the E. N. ZYME solution stain & odour remover. I can highly recommend this product for anyone who has fur animals inside there home. We have a puppy & this stain remover has been brilliant in removing stains & odours. I personally give it a 10/10.”

Helpful Report

Posted 1 year ago

“Love love love this product. Puppy pee smells gone not to mention the smell of the product is very nice. Will purchase again and highly recommend it to try.”

Helpful Report

Posted 1 year ago

“Love these products. Have just reordered. They do everything they say they will. Highly recommend.”

Helpful Report

Posted 1 year ago

“Definitely works!! I have used this product on my carpets and large rug where my dogs have thought ‘hey I’m going to pee here’ I drenched the area and the smell has subsided so much I just need to buy more!”

Helpful Report

Posted 1 year ago

“The urine stain and odour removal worked wonders when toilet training my stubborn dachshund.”

Helpful Report

Posted 1 year ago

“Have an 8 year old Bichon Frise that started to pee everywhere, the deterrent has worked quite well”

Helpful Report

Posted 1 year ago

“I’ve been using pet lab products for awhile and they are great, but just used the carpet shampooer liquid and all I can say is omg, what a difference. It really does clean, lift out the muck and even got old dog hairs from a previous dog. I’ve used shampooer products in the past with ok results, the Eco Carpet Cleaner is amazing works 100% to lift stains and refresh carpet and it leaves such a lovely fresh smell - definitely 5 stars”

Helpful Report

Posted 1 year ago

“I purchased the urine stain & odour remover and the 3-in-1 cleaner & disinfectant because we have a dog that was peeing around the house .. he has since stopped doing this, so I find I am using it more for the cat who can't aim her backside to the higher side of the litter box 😖. They both work well on most surfaces and are really good at eliminating odours - I didn't patch test the cleaner on my woollen mat, though, and the darker colour ran 🙄. I would recommend these products to anyone and love the additional conscience boost that it is Australian made and owned 😍. Thanks PetLab.”

Helpful Report

Posted 1 year ago

“Amazing, love the smells Love the quick delivery Love that you are Aussie”

Helpful Report

Posted 1 year ago

“These products are amazing!”

Helpful Report

Posted 1 year ago

PetLab is rated 4.8 based on 3,112 reviews