PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,113 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,113 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Thanku this product is excellent”

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Posted 1 year ago

“I’m still not 100% sold. Cat pee n a larger area. The smell is getting less after 3 applications but still seems to have a way to go I think?!”

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Posted 1 year ago

“As a new supporter of Pet Lab I love this product. It works really well & is exactly a described. I totally recommend EN ZYME solution Stain & Odour Remover”

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Posted 1 year ago

“Easy to order, fast processing and great products”

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Posted 1 year ago

“Great products, my dog likes to get muddy & run inside the mats & throw rugs have been great to help protect us from muddy paws”

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Posted 1 year ago

“These products actually work! They do what they promise. Quickly, efficiently and with little effort on my part - just what you want. And another nice thing about the products is that they have a very pleasant aroma. Definitely a plus. I am very happy with my purchase.”

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Posted 1 year ago

“Very happy with your product l have fake grass and two small dogs and l use your product thanks maryanne”

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Posted 1 year ago

“We purchased a doer-upper home in Dubbo in January 2024, it previously had many animals living in the yard and home and it stunk of urine. The wooden stairs and every corner were particularly strong.-`Cat urine` a vet nurse friend of ours said. She suggested Petlab to us and said she owns cats and that your product is all she uses and that it is the only product that works! Your Stain & Odour remover product worked very well and we will recommend it to others.”

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Posted 1 year ago

“The enzyme smell remover is extremely effective on my artificial grass. Was very surprised and would recommend”

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Posted 1 year ago

“The best product for eliminating all odours, not just doggy smells. Besides the obvious dog accidents, I use it in the washing machine when it gets that musty smell, husbands work boots and and rubbish bins. It doesn't mask odours like disinfectants or air fresheners but actually eliminates them. I would highly recommend.”

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Posted 1 year ago

“I cant believe it actually works. Will definatly be getting more when needed and trying some of the other things.i even gave my daugter some and she found it great too. Thanks pet lab”

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Posted 1 year ago

“Everything is clean and no bad odour left. We are very happy with the results!”

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Posted 1 year ago

“Our puppy still gets a little over excited at times so having petlab to use indoors has been great, removes odors from floors and pet beds and love that it’s all natural!”

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Posted 1 year ago

“Absolutely love the product and the smell of the carpet cleaner…. The smell through my house amazing. Easy to use my kids even help”

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Posted 1 year ago

“Love the product, gosh it smells so good, does not leave a cat pee smell at all. About to do a second order, and I’ve just told my sister to order some too.”

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Posted 1 year ago

“The stain and odour remover does work. The fragrance is lovely, not like a cover up. Old stains do need a little rub, but am impressed with the results.”

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Posted 1 year ago

“Simply the best carpet shampoo. Hands down beats any carpet shampoo on the market and I have tried a lot of them. I have a cat who is now a very grand old girl. Sadly with old age come issues with UTIs and the Thyroid. I was at my wits end with her weeing all over the carpets. My house reeked and I was cleaning the spots as soon as I found them. In the past I have paid $600 to have my lounge room and hallway professionally cleaned only to have the stains reappear in a few days. This is no longer an issue with The Pet Lab Eco Carpet Cleaner and the E.N ZYME Stain & Odour Remover spray. These products are a game changer for me. They have saved my sanity and my cat is now back to using her litter box. A bonus is the orders are dispatched so quickly. Thank you Pet Lab 10/10😊💕”

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Posted 1 year ago

“Absolutely love petlab products. We have just welcomed a groodle puppy to our family and as all well know that little puppies like to do their business EVERY WHERE!! The petlab stain remover and deodorising formula is amazing for getting rid of every stain that our little Teddy has left behind and also leaves a great the carpet smelling fresh”

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Posted 1 year ago

“We used the artificial lawn cleaner/deoderiser and found it amazing to get rid of the awful smell our dogs leave on the lawn. Also the enzyme floor cleaner is good for cleaning up the drool our dogs leave around their drinking bowl”

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Posted 1 year ago

“Healthy Habit product description gives plenty of important information that inspires optimism. As a cat owner who's allergic to cat dander, it promises to minimise the presence of it in my home and, after several applications, I'm optimistic enough of its likely efficacy to have ordered more.”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,113 reviews