PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,119 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“My cat Ares pisses on everything - he's been neutered/feliway'd the whole nine yards. Petlab's urine remover is a godsend, it neutralises the smell and comes in bulk quantities which means I have spray bottles set up throughout the house ready to clean up after his marking. I can't recommend the product enough, and the fact its an Aussie business just makes it even better. Highly recommend giving it a go :)”

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Posted 2 years ago

“Removes old lingering urines smells perfectly. Great for outside cat enclosures. No more lingering feline odours. Will keep buying to eliminate these smells. Perfect product and very economical.”

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Posted 2 years ago

“I use Petlab on my carpets regularly. Adding it as the solution in my carpet cleaner. This product truly works! No pet smells and it gives you peace of mind knowing it’s doing the job as intended!”

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Posted 2 years ago

“Very impressive Odour remover! It smells lovely and alot goes along way. I've sprayed tows bedding and used for potty accidents. Simply wipe the mess spray and leave in. Wipe if needed.”

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Posted 2 years ago

“I have found PetLab's E.N.ZYME Solution Stain & Odour Remover to be excellent to get rid of the smell of cats marking their territory, especially around my front door where my indoor neutered male cats started marking due to a local feral tom spraying on my front verandah.”

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Posted 2 years ago

“This product is amazing!!! I have been struggling to remove the persist smell of urine from those doggy 🐕 accidents… indoors. Applied 2-3 times on the wooden floor and the area is refreshed. I can’t recommend this product enough 💕”

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Posted 2 years ago

“Wonderful.”

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Posted 2 years ago

“Love the Grubby Paws mat, as do my cats. But they are already pulling threads out of it 😞”

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Posted 2 years ago

“Loving PetLab! The odour & stain removal really works!!”

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Posted 2 years ago

“Best product to use!! My backyard used to smell that bad that when I opened up a window it would filter through the house. After using pet lab a couple times I’ve been able to minimise this issue.”

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Posted 2 years ago

“Many companies promise results, very few deliver. PetLab !!!!! What an absolute game changer. These products genuinely work. Like actually work. I have 2 cats competing with each other for who can mark the most territories and it has been driving me up the wall. I'm now a repeat purchaser from this company and will continue to do so. The spray smells great, reasonably priced and works miracles. I am truly impressed with this and i highly recommend this to anyone battling with the urine issue. Thank you PetLab, legends”

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Posted 2 years ago

“with having inside dogs for over 10 years these products are fantastic for inside and outside that smells amazing. i have purchased all products and highly recommend all of them”

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Posted 2 years ago

“Fabulous product! Was recommended by a friend so of course I bought it! Even works on tough stinkies - (after a few applications). But it works!”

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Posted 2 years ago

“A friend recommended PetLab products to clean cat puke stains. I was amazed how well PetLab stain and odour remover worked on my off white carpet. Highly recommend their products.”

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Posted 2 years ago

“Great pricing on dry dog food. Good delivery time frame as well. Would purchase from PetLab again! Thank you.”

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Posted 2 years ago

“I was skeptical but but it works amazingly well using the spray and the washing liquid couldn’t be happier with the results no more unexpected wet patches from my furbabies”

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Posted 2 years ago

“As a new puppy owner I have found these products so great. I tried supermarket products to no avail but these make the cleanups so easy and do the job without leaving any stains. Thank you for making my life with a new puppy the enjoyable experience it is supposed to be”

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Posted 2 years ago

“Fabulous products! I found the urine treatment easy to use and the results were great. I highly recommend it.”

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Posted 2 years ago

“This is my second order and that means something I am very particular about any product I use around my pets and this product has won me over ....I am happy that my carpet stains are gone and it doesn't smell”

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Posted 2 years ago

“Works and smells great!”

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Posted 2 years ago

PetLab is rated 4.8 based on 3,119 reviews