PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,119 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Great product. It really works!”

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Posted 2 years ago

“CANNOT DO WITHOUT THIS STUFF! We doggysit 3 dogs. Without this fabulous product our house would smell like a zoo. Thankyou guys. Forever customers.”

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Posted 2 years ago

“Very good products, not only cleans and gets rid of any odours but has a nice fragrance too. I’m about to try the outdoor one and hoping it works just as good 👍🏻.”

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Posted 2 years ago

“Bought two of these and whilst they have been used by the dog they have also found there way to the front and back door. So we will be needing two more for the dog. Will go the largest size this time for a Golden Retreiver. Well made, skip free and incredibly plush.”

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Posted 2 years ago

“I bought PetLab Grubby Paw Doormat in the Extra Large and I love it ! It fits perfectly (longways) in front of the doggy door which enables considerable length for any dirt, water and/ or mud to be absorbed prior to entering the main living areas. There is also room for their water bowls to placed at the top left corner of the mat against the wall which absorbs the majority of splash and dribbles when drinking. Just Perfect - Highly Recomended ! 🐾❤️”

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Posted 2 years ago

“Amazing product and excellent service!”

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Posted 2 years ago

“PetLab is a game changer!!! I am a clean freak and use their products to clean and sanitize after Bruno’s accidents. Also to clean his artificial grass mat. I love everything about their Australian Made products. Five Star ⭐️ PLUS”

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Posted 2 years ago

“Good quick reliable service and I use a product that works with there urine stain and odour remover for outdoor grass. I also use this product for spraying indoor mats before cleaning.”

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Posted 2 years ago

“This stuff really works. Removes dog urine odours immediately.”

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Posted 2 years ago

“I have all the products of PetLab and use them for everything, not just my pups My house doesn't smell the dog beds don't smell, I use the disinfectant on the bed's every second day. If there is a spill whether it's from the dogs or myself (a cup of coffee) the stain remover make the stains disappear. I use the laundry liquid on all the pups blankets and collars. Just luuurrrrvve PetLab.🐕🐕🦮🦮”

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Posted 2 years ago

“When we first got our puppy I was so worried that our apartment would have that ' "dog smell' but thanks to PetLab everything smells fresh. It's easy to use and has so many applications. I recommend this product for all new (and existing) dog owners.”

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Posted 2 years ago

“Best products on the market ! No more pet smells ! Ever ! We have artificial grass and it never smells !”

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Posted 2 years ago

“I use the healthy habitat every day! A fantastic product to keep everything clean.”

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Posted 2 years ago

“PetLab stain and odour super concentrate 300ml is the best product yet that I've used of many trials of other inferior products. I had a male non desexed cat that started spraying only in my carpeted rooms, used the PetLab and not only did it get rid of terrible odour and stain it also leaves a nice vanilla scented smell for weeks. I also love that it's all natural, so it doesn't harm my animals or kids.”

PetLab 5 star review on 27th February 2023

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“The solution is excellent. Stopped my house from smelling of urine. Well worth it. Would definitely recommend the petlab product.”

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Posted 2 years ago

“If you have a place that smells like you have a kennel next door I can highly recommend Petlab products to eliminate the smells. I have used other products and they do not come near the superior work that Petlab provides. Give their products a go, you will not be disappointed. Finally, the staff are excellent responsive and I always feel satisfied beyond expectations with the service.”

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Posted 2 years ago

“This product is amazing. The Disinfectant Spray eases my mind when my puppy has an accident “ toilet training at present “ then I use the Stain and Odour Remover. It’s wonderful. Smells great no urine smell. I’ve tried many products over the years with all my dogs. This is my favourite. Give it a go. You won’t be disappointed.”

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Posted 2 years ago

“Only IT WORKS I have a cat and she urinated on the floor since we brought her from the shelter 5 years ago. She only peed on the tile floor (phew) but literally everywhere on the tile floor. I watched heaps of professonals' videos regarding cats' urination. What I did: I tried all urine enzyme cleaners sold in Australia (Literally all). Used black light and removed all stains. Placed 5 litter trays for a cat. Used the most expensive litter clay (very soft). Let my cat have urine test and kidney ultrasound - all normal. Cleaned the litter clay everyday and changed the whole clay to new clay once a month. Feliway diffuser - 4 spots. But she still urinated on the floor. I nearly gave up cleaning pee honestly. I found this detergent and thought that it will be the last. I tried.....and she doesn't pee on the same spot anymore! Only Petlab works on my cat's bad habit. I will purchase more and please don't give up this business.....i cannot find the better item.”

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Posted 2 years ago

“PetLab products are amazing! They leave our backyard smelling great! I will be purchasing again! Love it!”

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Posted 2 years ago

PetLab is rated 4.8 based on 3,119 reviews