PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“As I have only used PetLab, for a 1 mont I am very happy with the products It's a but Pricy, so have really followed the amount to use.”

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Posted 1 year ago

“I am very pleased with my order of the stain and odour remover. I have a 18 month old dog but she is now toilet trained but I am also a foster carer for a 12 year old chihuahua who is still in training. She still has little accidents especially at night so it has come in handy for those time. It removes any stain and leaves a nice odour. I will buy this product again. Thank you”

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Posted 1 year ago

“Love these products,does what it claims. I would recommend these products for any pet owners.”

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Posted 1 year ago

“The PetLab has been a godsend for us! So much so we’ve repurchased. Nothing we’ve used comes close to this!”

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Posted 1 year ago

“Really happy with this product. It really does actually work. We have just adopted a new Cavoodle puppy and of course there are accidents. I was using another product and all that did was mask the smell for a short while with a fake lemony smell and then the urine odour came back. So I thought I’d give the PetLab product a go and I am delighted to report that this cleans and takes the smell away and it doesn’t come back and the lovely scent is not overpowering but subtle and very refreshing. It is also reassuring knowing that there are no harsh chemicals in the ingredients. Thank you PetLab, you have convinced us and will be a repeat customer. Love to support a great Australian home grown business. Well done.”

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Posted 1 year ago

“I was skeptical but wow! These products are great. No more cat urine smell, clean dog paws after walking on the mat. I would definitely recommend Petlab. I am hooked!”

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Posted 1 year ago

“Best product ever !! A simple spray and puppy stops going in that area [ but may return at a later date til trained ] All this rain has slowed training down,but my house no longer smells . Didnt really believe it would work as good as it does 5 star 🌟”

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Posted 1 year ago

“Awesome products. They really do their job”

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Posted 1 year ago

“I didn't expect much from these clea ñing products, so I was amazed to find it not only effectively cleaned pet accidents but deodorised as well. Love this product.”

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Posted 1 year ago

“This product is amazing no more urine smells and smells pleasant and clean”

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Posted 1 year ago

“Absolutely love this product I could not believe how well it worked I purchased it in hope of restoring our hardwood floors while renovating, we tried so many different things to remove the odor and stains out of the boards were the cat had been urinating but that smell just still lingered. I highly recommend this product it works wonders and it smells amazing like professionally cleaned carpet smell and it does not just mask the smell it really does get rid of it. It took me 2 good applications over the troubled spots to permanently remove. I now use it all the time to mop my floors with and it keeps our naughty kitty from peeing were she shouldn’t be.”

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Posted 1 year ago

“Thé stain and odour spray is amazing no more stale smells the carpet is fresh and clean...highly recommend this product.”

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Posted 1 year ago

“Super happy with the mat. Very absorbent for the wet and our dog knows it's his mat. I am looking forward to ordering a larger one for our front entrance, especially with all of the rain we're having at the moment.”

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Posted 1 year ago

“Absolutely removes odour. No stain or maks left like other cleaners. I used a store bought one with oils and it didnt deter the pets. Wouldnt recommend using this on some couch materials because the moisture from utine still left a stain. But excellent on floors &, carpets. Love that there is no rinsing required.”

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Posted 1 year ago

“The ENZYME solution stain and odour remover spray delivers its promises. My house smells clean and fresh and my puppy in training never wees where I have cleaned. I am confident this product has accelerated the toilet training process. It’s good to have on hand because accidents do happen.”

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Posted 1 year ago

“It does what is say it will do my dogs don't pee in side any more especially my male dog I will definitely be ordering more great products 👌”

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Posted 1 year ago

“The Stain and Odour and Healthy Habit helps with removal messes and smells. With two Cavaliers indoors (11 year old and 5 month old) I worry about dog smells in my house. Puppy messes cleaned up with the 2 solutions have kept my house smelling fresh. The laundry liquid helps remove doggy smells.”

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Posted 1 year ago

“I bought this product for my artificial turf that my dogs use - it has become smelly - but pet lab fixed the problem very well.”

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Posted 1 year ago

“My courtyard has always been a bit stinky from my 2 little dachshunds doing their business. I tried everything, vinegar, eucalyptus, other enzyme removers. Nothing was a good fix. Until I discovered PetLab! Now the stinky business is gone so easily! And PetLab were so helpful online recommending what product to use on my outdoor tiles to get the best effect! Thank you PetLab”

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Posted 1 year ago

“Thank you so much for this amazing product 🙌 We recently got a French Bulldog pup and currently toilet training and this product does 100% what it's described to do! Life saver! Since our little girl will be a mostly inside dog, I wanted something to help with the "doggy smell" and this product does exactly that. Thank you so much for this amazing product.. we are definitely now regular customer ❤️”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews