PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,119 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Amazing product!”

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Posted 3 years ago

“The awful lingering smell of dog wee can no longer be smelt after using this fantastic product!!! I can't believe it!!!!”

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Posted 3 years ago

“I am extremely impressed with the effectiveness of these products. I can highly recommend purchasing the Healthy Habitat and the Stain and Odour remover, you won't be disappointed.”

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Posted 3 years ago

“Well, haven't received my products yet, very expensive though, but will give it a try once received. Bought the others to prevent our puppy pee on the floor, but he constantly go back to the same place, so to me that do not work at all.”

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Posted 3 years ago

“I find The Petlab extremely effective. I enjoy the fragrance and I have recommended it to several of my clients. I feel safe using it around my puppies and always have it on hand.”

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Posted 3 years ago

“This stuff works, thrilled I bought it and will continue to support and recommend your products.”

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Posted 3 years ago

“Very pleased with product find it removes Pet Stains have tried other products that have never worked. Removes all smell and stain . Definitely recommend this product”

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Posted 3 years ago

“I have had a problem with dog smell in my house, ive tried so many products that dont work, I finally found PetLab and got E.N. ZYME SOLUTION STAIN & ODOUR REMOVER. Thankyou it has made my house smell great and works great 5 stars.”

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Posted 3 years ago

“Great service, great product.”

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Posted 3 years ago

“I have 2 miniature Dachshunds that keep peeing on my carpet rug. I shampooed the rug twice, but it still smelt like dig pee!! I sprayed the rug with Petlab once, and now my rug smells lovely and fresh! I love Petlab and I will definitely be passing on the good news of how good this product is.”

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Posted 3 years ago

“The products smell amazing! Not overpowering and strong( the 18 yr old Son said they smell nice) stains have diminished significantly or gone altogether! Very happy”

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Posted 3 years ago

“I am impressed with the effectiveness of the Odour Eliminator and the Healthy Home cleaner. The odour product if the first and only product I have found so effective at removing odour and stains from all types of surfaces (and I have used all on the market since 1998) . Both products are not over perfumed but leave a slight vanilla scent which is not irritating to humans or dogs. I can highly recomment.”

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Posted 3 years ago

“The pet block doesn’t work for our dashchund puppy at all”

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Posted 3 years ago

“Petlab has provided excellent service. The product, Urine stain and odour remover is of very high quality. We shall continue to use this product and the services of Petlab.”

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Posted 3 years ago

“Hi Ty- I still have not received my product. Sally Barrett 0412479110”

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Posted 3 years ago

“Leaves lovely fresh smell. Got some old stains out of carpet very quickly. Will continue to use it.”

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Posted 3 years ago

“PetLab delivered on time and the price was affordable .”

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Posted 3 years ago

“Thank you Pet Lab for your wonderful product. I have 2 indoor cats and a small dog who all have allocated litter areas in our house. I didn't think I could continue to have a pee mat inside the house for the dog until I discovered this amazing product, not only does it work incredibly well and smell pretty good. It also is all-natural and doesn't harm the environment, which is #1 for me when it comes to purchasing anything. I absolutely love this product and would highly recommend it! In fact it would be my only recommendation for what it does!”

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Posted 3 years ago

“Great product, I’ve been really surprised as I’ve been using another brand for years with really average results. It’ never totally got rid of the smell & the products odor wasn’t helping any either. I figured I’d try pet lab not really believing it would help but after a week of spraying the cat wee smell is gone & the product leaves a lovely scent behind. I couldn’t more highly recommend this product.”

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Posted 3 years ago

“A very useful product that smells nice!”

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Posted 3 years ago

PetLab is rated 4.8 based on 3,119 reviews