PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,111 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Our new puppy has arrived and I can’t rave enough about Pet Lab odour remover. We are using it multiple times a day and our home has no doggie smells. Excellent product better than anything available in the supermarket.”

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Posted 1 year ago

“I've used the spray where my dog sometimes peed and he hasn't peed inside since. Smells good and easy to use.”

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Posted 1 year ago

“It works! I've tried almost everything on the market but it didn't eliminate all the dog/urine smells. As I am still puppy training my golden retriever pup, Petlab has saved me from the embarrassment of the pup's doggy smells when guests come over.”

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Posted 1 year ago

“I purchased the medium mat- best thing ever. It really does trap the dirt and dry my pups paws. Communication was great and delivered promptly. Can’t wait to try other products”

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Posted 1 year ago

“I have really enjoyed my PetLab products. I spray my outdoor 'fake grass' area with the Healthy Habitat disinfectant, this product is 10/10. I also got the Enzyme solution stain remover, it does work very well, but personally I do not like the scent of vanilla. If you like vanilla, this product is perfect. I would try the Outdooe turf disinfectant next time, maybe leave the Enzyme solution off as vanilla givs me a headache. My dog seems fine though.”

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Posted 1 year ago

“I firdt tried Petlab out of desparation to get rid of the urine smell in my house. I had an issue with my dogs urinating on my furniture and carpet. I ordered the laundry and enzyme concentrate and couldn't be happier with the results. My laundry has never smelt less like urine. I love this product it is really great valuve for money.”

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Posted 1 year ago

“My dog groomer suggested this and can't wait to use it.”

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Posted 1 year ago

“Amazing fresh smell that gets rid of all the dog wee smells. Nothing has ever worked until I tried this product 😊”

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Posted 1 year ago

“helps with old stains and more importantly, smells.”

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Posted 1 year ago

“Fantastic products. We have been house training our puppy and Petlab products have made the process much easier on our floors! The E.N.zyme cleaner works so well. Eliminating the smells and stains making it much easier to train our puppy to going outside, rather than back to inside areas where he has had an accident. It also works brilliantly to get rid of horrible stray cat spray stink that I could not get rid of around the front door. I had tried many products before and none compare to PetLab. It actually works!”

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Posted 1 year ago

“WoW! Visitors would never guess we have two doggies living at our house! Why not? Because we use all of the Petlab products to ensure a clean, safe environment for us and our furbabies. Easy to use, easy to read directions on the products and clean, fresh everything! Even well trained pets have accidents (my older doggy wont go out if its raining!) but easy clean up of smells and the house is back to normal. Every home with furbabies needs these products. Reasonable pricing too. I've tried other products which mask smells, but these actually eliminate them!. Fenna H and the doglets.”

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Posted 1 year ago

“Best product ever”

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Posted 1 year ago

“Love the products , it’s so nice to wash the pets beds with no smell of wet dogs or cat . smell great after the wash and fluffy up nicely”

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Posted 1 year ago

“Good product!! Got rid of the dog urine smell. Works great on new urine but not aswel on the older urine but I'll continue to spray the affected areas to see if it'll eventually remove it but overall really impressed with it. Leave the area smelling nice!”

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Posted 1 year ago

“I bought different products but PetLab it's simply the best!!! Thank you PetLab will recommend to all my friends . Regards, Andre.”

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Posted 1 year ago

“I am so happy to find PerLab I cannot speak highly enough of all the products. I am constantly telling everyone to try it.”

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Posted 1 year ago

“I've been using Petlab for a few years now and it has been the best product for cleaning off the balcony of our apartment when our dog has an accident. I have recommended this product to many friends and family who have the same experience!”

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Posted 1 year ago

“This stuff is amazing I got the ready to use petlab and I love it. I also got the carpet shampoo can't wait to use once all the kittens have been rehomed petlab is my go to product for sure.. Thank you Petlab”

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Posted 1 year ago

“Hi I don't know if I'm using the stain and odour remove right I washed my mats then sprayed them But a couple of days later my pup went and weed on them again I have only given 3 stars at the moment Till I find out about it I want to buy the laundry one Thank you Margaret Downie”

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Posted 1 year ago

“The odour remover is a very solid product!! My dog prefers to pee on the artificial turf over gardens… this product removed so much smell. Just wish they had their 300 ml concentrate available”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,111 reviews