PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,111 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“I was very reluctant to purchase this but so far so good I think, I've tried it on a couple of accidents from our dachshund, this product worked really well on a few but there was maybe 2 that didn't, it may be a user error, I might not have got all the excess up first before spraying.... Definitely will keep giving it a go though!”

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Posted 1 year ago

“We love our PetLab products, we have 4 furbabies and we'd be lost without PetLab. Their products help keep our house clean inside and out, and all our pup's bedding, toys, towels and puppy pads clean and fresh. Best pet cleaning products!”

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Posted 1 year ago

“It is a great product,the stains and smells are gone now thanks for the wonderful product 👍”

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Posted 1 year ago

“Deters and smells great”

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Posted 1 year ago

“Great product for getting stain / smell outta carpet from my new puppy's accidents”

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Posted 1 year ago

“I found the product leaves a lovely smell around, it sadly does not stop my dog from still going to the same spots contiguously! I spray every day, except when it has rained, then I have to wait for everything to dry around the BBQ tables before respraying. I do go through a lot of spray! My dogs wee does leave a dreadful smell, which thankfully, the spray does help. I will continue to use. Thank you.”

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Posted 1 year ago

“Ordering is simple. Large variety of products to suit specific needs. Delivery quick. I’ve used the enzyme spray and a spot cleaner and floor cleaner (mop and bucket) and it has dramatically decreased the number of accidents. There is no more urine smell. The dogs do not go back t same spot time and time again. It has made life much easier now I’m not coming home from work or waking up in the morning with mess to clean.”

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Posted 1 year ago

“This product has changed my life, PetLab works So Well. No more feeling embarrassed by wafts of animals when friends drop by. My house smells clean and fresh and My fur babes love it too ❤️”

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Posted 1 year ago

“Purchased a spray bottle and urine destroyer concentrate and it goes a long way! It smells great and actually works. Much cheaper too than the products you get in pet stores. Will buy again!”

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Posted 1 year ago

“Have purchased the starter pack and have been using for the last 30 days. I have two Frenchies who unfortunately still persist on peeing in the same areas. The cleaner smells great ....I'd rather not be cleaning up pee though.”

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Posted 1 year ago

Hi Maru, PetLab is not sold as a deterrent however given that it effectively tackles the source of the odour by permanently removing the uric acid crystals it can certainly discourage your pets from returning to a spot when they're following a scent. However, if there are behavioural issues attached to peeing indoors, I would suggest seeking some advice from your vet. Thanks for taking the time to give us feedback. All the very best!

Posted 1 year ago

“I can not speak highly enough of all the PetLab products. They really do work as promoted. I am a dog minder & also have an old incontinent rescue pooch. I honestly dont know how I would cope without the floor cleaner in particular. Worth every scent!! Don't hesitate.”

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Posted 1 year ago

“Love this product for disinfecting my sink, benches & cupboards of pet meal messes. Smells great, cleans easily & value for money too. I also purchased the medium mat for my Amstaff’s muddy, wet or sandy paws - it looks great & is incredibly soft but better still, it works a treat. Thank you Pet Lab”

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Posted 1 year ago

“Petlab smells amazing! I had a dog who couldnt help weeing on the tiles. He was old and had arthritis so he couldnt get through the doggy door. I mopped this once with petlab and the smell has helped so much!! Its amazing!!”

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Posted 1 year ago

“Petlab is a game changer. Leaves the floors sparkling clean and smells great. I use it for everything.”

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Posted 1 year ago

“Was skeptical to begin with as so many products guarantee to get rid of smells but so glad I tried it. Does as it says and effortless application. Great product and quick delivery”

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Posted 1 year ago

“Amazing product. My yard and fake grass has never been so clean or smelt so good. I was hesitant if the product would do a promised but it does and that horrible dog wee smell is gone. The odour neutralisers and disinfectant are my favourite products and don't affect my sensitive dog at all”

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Posted 1 year ago

“I don’t think I have an ever come close to finding a product quite like PetLab for our furry friends! It keeps their beds and blankets clean and fresh, my carpet and lounge free from accidents and stains. Will never stop supporting PetLab!”

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Posted 1 year ago

“The products are amazing, takes the smell out of indoor and outdoor, the cleaning on my leather makes it looks amazing. Love all your products”

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Posted 1 year ago

“Best product by far!”

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Posted 1 year ago

“Finally our dog's bedding and jackets no longer smell "doggy". Just one wash and they are fresh again.”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,111 reviews