PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Loving these products, the odour and stain remover keeps my pet from soiling in the same spot, the broom is great for sweeping up any kind of hair, I was amazed at how much there was regardless of vacuuming all the time and the odour eco sprays is a great product just to freshen up and pet beds or rooms etc.”

Helpful Report

Posted 1 year ago

“Love the product Has changed the perfume from doggy to sweet Shame that it takes Soo long to get to WA”

Helpful Report

Posted 1 year ago

“I've been using PetLab products for several years now and couldn't be any happier. They eliminate odours leaving a lovely calming aroma wherever I use it. Works wonderfully on artificial grass too.”

Helpful Report

Posted 1 year ago

“The best products to help us get rid of the smell from our dog on our artificial turf! A game changer for summer!! Will definitely be purchasing more”

Helpful Report

Posted 1 year ago

“I'm very happy s i have 3 dogs. Every product i have purchased i've been extremely happy .with.”

Helpful Report

Posted 1 year ago

“Fantastic products and great customer service. Love these products!!”

Helpful Report

Posted 1 year ago

“This guy product is absolutely phenomenal when l started the journey I did not expect it to. I started off small with the room deodoriser well I only have one cat but in a small space it worked so well I upgraded to the bigger container I would recommend to anyone thinking of buying 100 percent.”

Helpful Report

Posted 1 year ago

“Can only review the mat which until winter will not be 100% sure will work but when it has rained it has helped! Not received the yard spray yet so my review is just fingers crossed it works we have a small garden area and the dog and cat sometime have smelly pee.”

Helpful Report

Posted 1 year ago

“Hey guys I don’t like not giving a good review but unfortunately for us your product isn’t working.”

Helpful Report

Posted 1 year ago

“So far so good. Odours neutralised hoping it deters dogs from weeing on our plastic grass. Probs with delivery were resolved quickly and not related to Petlab.”

Helpful Report

Posted 1 year ago

“The Paw DoorMats are great. We have one at each door. Love the fact they are washable and look great too!”

Helpful Report

Posted 1 year ago

“Love these products. With two dogs and three yards with Astro turf my yards could stink ! They don’t now. As long as I’m using Petlab.”

PetLab 5 star review on 9th January 2025

Helpful Report

Posted 1 year ago

“Love my door mat, great quality, medium size is fantastic larger than I imagined, fast delivery, great company to deal with”

Helpful Report

Posted 1 year ago

“Great at getting rid of smells! Keen to try the carpet cleaner to lift some of our older stains from our territorial doggy!”

Helpful Report

Posted 1 year ago

“I have been using PetLab products for a while now and absolutely love them . I live in a townhouse so I am paranoid about my neighbours smelling my doggie smells , and I have artificial grass in my courtyard . I use the disinfectant and turf urine neutraliser . Thoroughly recommend these products 👍🏼🐶”

Helpful Report

Posted 1 year ago

“These products are outstanding, they do exactly what they say. They work extremely well, smell vey fresh and are very easy to use. I have no hesitation in recommending these products, well done and thankyou.”

Helpful Report

Posted 1 year ago

“I’m so glad I found PetLab! I use the Eco Laundry liquid to wash our dog’s bedding and use the Odour eliminator eco air spray to freshen up his bedding and the house! Highly recommend”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“I have 2 dogs who use the artifical lawn. This product helps me keep it fresh and clean. Love that it's ready to go. Just spray and let Pet Lab work it's magic. Thank you”

Helpful Report

Posted 1 year ago

“The Eco laundry liquid is amazing my blankets for the Miss Luna smells amazing, definitely a deep clean and i absolutely love the E.N Zyme solution stain & odour remover never seen a products that does the magic on the carpet. Amazing Amazing Amazing definitely will be purchasing these products again.”

Helpful Report

Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews