PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Awesome product. Great to support a small Aussie business and product.”

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Posted 11 months ago

“I have a regular order for the petlab outdoor turf disinfectant - love it keeps my lawn free from bacteria and smelling good.”

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Posted 11 months ago

“I've experimented with various products, but I consistently find that PetLab products stand out. One of the key reasons for my continued purchases is their pleasant fragrance, which effectively eliminates unpleasant odors.”

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Posted 11 months ago

“I purchased PlusPlus artificial grass concentrate,did not disappoint,very happy.”

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Posted 11 months ago

“Pet Lab products keep the pavers smelling fresh in the backyard, no dog smells at all. I also use a capful of the concentrate when washing the dog beds and that takes all the smell out as well, double bonus.”

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Posted 11 months ago

“I use the enzyme spray and the habitat sprays for my animal treatment room to help neutralise little messages left behind by my visiting doggy clients. It works great and keeps my room smelling fresh, preventing dogs from wanting to leave their mark over previous messes. I love that it’s non toxic for not only myself but also for the dogs and cats that visit me.”

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Posted 11 months ago

“My elderly cat has just started becoming incontinent and there is cat pee odour on every dog bed, throw rug and cushion in the house! I tried urine remover from the supermarket, then from the pet shop, but nothing really removes that pungent smell and the products aren't exactly fragrant themselves. Out of desperation tried PetLab Enzyme Odour Remover and it definitely works! Also smells very pleasant. I do have to give everything more than one going over, but it the end the smell is gone! Thank you!”

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Posted 11 months ago

“We have two large dogs who love to be inside and lay on the carpets and sleep on our beds. PetLab products have helped tremendously with the dog smell in the house! Washing the dog beds with the washing liquid their beds smell like nothing. No smell. It’s amazing. The enzyme cleaner has been great also as our old dog has had an accident and the cleaner rid of the smell. Like it never happened. Also use the healthy habit cleaner on floors and other areas. Amazing. It’s great being able to clean with pet friendly products. I recommend it 100% and will reorder.”

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Posted 11 months ago

“Hi there, we have 2 big dogs & have been using the healthy habitat on their doggie beds, bowls and around the house, and also the washing liquid on all their bedding.. must say nothing else compares with these products.. can definitely recommend to give them a go.. we won’t use anything else now!!”

PetLab 5 star review on 21st January 2025

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Posted 11 months ago

“I love Petlab. It has turned my house around. I could not get the smell of dog pee out of my house, therefore my dogs were constantly peeing in there when they got the chance. My house now smells so nice. I also use it when my grandkids wet the bed and as a house deodoriser even though the dogs no longer pee inside. I am also now using it on porch area. It has the most amazing smell to it. I love it. I also love that I am supporting a small Aussie business. That is important to me.”

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Posted 11 months ago

“PetLab 2L Eco Laundry Liquid & PetLab 300ml Odour Eliminator Eco Air Spray The laundry liquid is fabulous for getting rid of those lingering smells and is fresh and clean. The air spray is great and the river mint is so refreshing to spray around the room and eliminates the smell of cat pee. All the PetLab products are great to use.”

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Posted 11 months ago

“I have been a customer since PetLabs early days. I embraced new products as they came online - spot cleaning/deodorant germ killing sprays, washing liquid and now carpet shampooing and Eco air spray. Love how the products keep my home smelling fresh.”

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Posted 11 months ago

“Easy to use , smells great and my 2 chihuahuas haven’t bothered with messing inside again. So happy with PET LAB sprays.”

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Posted 11 months ago

“I love the doggy doormat!! Wish I'd bought it sooner. It not only looks great but is so absorbent and just perfect in our new alfresco!”

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Posted 11 months ago

“I purchased two mats for home & travelling, absolutely love them! They are super soft, easy to clean & provides comfort for my puppy when we need to travel. Definitely purchasing again 😁”

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Posted 11 months ago

“I now use pet lab regularly , I bought the 6 litre bottle with 1 litre spray bottle. Onto my second 6 litre. bottle . I have a cat &dog it was so hard to find a product that worked . Id seen an ad for pet lab reluctantly I ordered the product and pet broom . very happy! the smell and old stains faded . I definately would recommend pet lab to any one , it's a good product .well done on pet lab for a company that started out small Kind regards Annette”

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Posted 11 months ago

“The Grubby Paw mat is great, it doesn't slip & collects a lot of sand off wet sandy feet. We are also happy with the laundry detergent for washing dog beds and the urine odor remover smells fresh & good. We certainly will be buying more.”

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Posted 1 year ago

“Have tried lots of products for getting rid of the urine smell under our pergola from our 2 cavoodles and petted is the best by far!”

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Posted 1 year ago

“What a product! I have used many pet urine products and all they do is mask the smell pet lab completely destroys the smell for good and keeps on working and so easy to use . 10/10”

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Posted 1 year ago

“Love this product. Gets the bedding smelling like new.”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews