PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,119 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“The products I purchased were the value 2litre enzyme removal and disinfectant pack. Originally I bought the smaller bottles, but because the product is so good, I opted for the 2litre sizes, plus, then the bottles can be used with the hose. I can't wait to receive them. I'm one step away from a fresh, cleaner artificial lawn once more! Thanks Petlab!”

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Posted 2 years ago

“Great products, easy to use. Having access to the videos on how to apply the sprays is also a great bonus. There are no stains or smells on my carpet. The Microfibre Cloths are super absorbent and very handy to have around when accidents happen. I will keep buying these products as they truly work and I love how eco friendly and natural they are!”

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Posted 2 years ago

“The enzyme cleaner and the disinfectant are the best I have ever used. They get rid of all urine smells and have worked really well at cleaning g the car when my pup had a few accidents in there. I will be only using this brand from now on.”

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Posted 2 years ago

“I bought one of the mats to try, it’s brilliant, collects a lot of dirt. The dog also enjoys it and insists on sleeping on it! I’m going to get him a bigger one.”

PetLab 5 star review on 23rd January 2023

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Posted 2 years ago

“I absolutely LOVE this product. I have 4 cats and have found it to be amazing when you find little incidents around. It gets rid of the urine smell and stains and has a pleasant smell. I will continue to use this product and highly recommend anyone with animals to do the same! Plus Petlab is an Australian business which makes it even better!!”

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Posted 2 years ago

“Bought the extra large grubby paw doormat, we live in northern Queensland and the rain had turned our back yard into a muddy bog, we have two labradors and they traipsed muddy footprints in all day. The mat worked fantastically and the floors stayed clean!”

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Posted 2 years ago

“The products are great, removes all traces and seems to encourage my dog not to go in places he previously went!”

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Posted 2 years ago

“The only product on the market that works!!”

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Posted 2 years ago

“This product is amazing. I have tried so many other products on our synthetic grass over the years with dissatisfaction and disappointment. Pet lab has a lovely smell and it works really well without smelling like you are trying to cover a smell up. We were surprised and very happy with this product. Happy dog owners. 🙂”

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Posted 2 years ago

“Great products that “Actually Work” also the Urine spray has pleasant smell and does not affect my hayfever and the pee smell is gone. It also works Tops in the toilet area for the boys that play Fire Hose at times. 😂😂”

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Posted 2 years ago

“The product arrived swiftly and works exactly as advertised. My three dogs love sleeping on the mat, but all the mud and water is trapped from coming in the house.”

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Posted 2 years ago

“Good service Product is right for what we requested”

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Posted 3 years ago

“This product is excellent and is by far the best I have tried on the market for my cat that like to mark its territory. Definitely recommend!”

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Posted 3 years ago

“PetLab cleaning products are absolutely amazing. The smell is fabulous! And the cleaning products are amazing for our really stinky fake turf lawn which our 2 doggos love to spread their wee and poo all over 😂 I love how fresh it is after we use the products and it lasts for quite a while before we have to do it again. Really good value for money to get rid of the smell and sanitise the whole area.”

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Posted 3 years ago

“This product has changed my life 🤗 Petlab is awesome 👍”

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Posted 3 years ago

“PetLab products are fabulous! So glad a friend recommended them to me. My daughter just got a Border Collie puppy and so I purchased the PetLab starter kit for her as soon as she told me. It has been so helpful while the puppy is house trained. I particularly love the PetLab Stain and Odour Remover Spray as it’s so easy to use and actually works unlike other products I’ve tried. The house is odour free and smells so good after using it. Thank you PetLab for creating such wonderful safe products at such great prices!”

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Posted 3 years ago

“Really like the mat, just wish was a bit bigga. Thanx Jo🙂🐕”

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Posted 3 years ago

“I am loving this stuff! We recently had artificial turf put down and my only concern was the potential smell form our dog weeing on it- Petlab has been amazing, it smells lovely! I have put it into a bulk sprayer and lightly spray the lawn every few days- perfect! It was also great for cleaning up the cats spew! Would highly recommend”

PetLab 5 star review on 18th January 2023

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Posted 3 years ago

“My sister in law told us to get your products. My cat is still poo and wee on carpets. I have soaked area with water, used both bottles to spray, followed the directions. Nearly out of product just after a few weeks. I can’t get the smell out still. I don’t know if I’m doing anything wrong. Or how to stop my cat. Frustrating”

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Posted 3 years ago

“Loved the product, after using it I have no puppy smells. I would certainly be recommending this product”

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Posted 3 years ago

PetLab is rated 4.8 based on 3,119 reviews