“The products are wonderful as always. Why I gave the lower rating is I am a 100% disabled soldier, and after ordering, for three days, I had emails sent to me saying my basket wasn’t empty and if I ordered they’d lower the price 10%. I had already ordered and they would not offer me a prorated discount on my almost 80$ order. At least I know for the future and hopefully if I ever order from them again, I will be able to utilize that mice discount.
“Tripp Caldwell is one of if not the best salesman I've ever spoken with. I informed him of my mole issue and without skipping a beat, he provided me with a product that will resolve the mole issue. Another great thing is this product has an amazing tutorial video. I didn't even read the instructions.”
“I needed help in locating a product, since it was not available in my local hardware stores. I called customer service and spoke to Pat, who was very helpful and did everything she could to get me what I needed, even though she couldn't actually take my order over the phone. She even sent me a follow up email to make sure everything turned out OK. I have not yet rec'd the product, but if it's as good as their service then I'll be very happy.”
“had to spend a lot of time in order to make a purchase. could not see what products were in the combined sets. could not buy individual products. more info needed on some products. bill summary was hard to print out. your response to my question about the summary was excellent. your shipping time was also excellent.”