Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,107 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Nederlands

Español

Français

Polski

Русский

Italiano

“Phase Eight always have plenty of choice and stock petite ! Staff are very helpful”

Helpful Report

Posted 8 months ago

“First I order to return the order because of the size and no one call me to collect it since one week. Also , the quality of the coat is good but the size not as per the standard size. Thanks”

Helpful Report

Posted 8 months ago

Hi Maryam, Thanks for sharing your feedback. We’re sorry to hear about the delay and that the coat size wasn’t as expected. If you require any further help with your order, please do let us know.

Posted 8 months ago

“My go-to brand for both my son's weddings, parties, coats and all sorts of other pieces. It's a brand that is more classic than super fashion forward which I love. Always recommend them as they are fab, delivered with care and packaged brilliantly.”

Helpful Report

Posted 8 months ago

“I’ve been shopping from Phase Eight for as long as I can remember, their styles have never let me down”

Helpful Report

Posted 8 months ago

“Ordered delivered on time and at very good value in sale.Items as described. Please please keep the cotton content of the Jeggings at 66%or above of the fabric to maintain its quality feel . Please continue to ensure the zips are robust and fit for purpose,( which I am very pleased to say was the case on the Jeggings I bought)”

Helpful Report

Posted 8 months ago

“I received my purchase within 5 working days. However, I bought a medium size which was too large, and have since returned the jumper. Unfortunately, I have not received any word from Phase Eight acknowledging receipt of the jumper, nor have I received my refund. Feel this is rather disappointing and will be following it up!”

Helpful Report

Posted 8 months ago

Hi there, Thanks for your feedback—sorry to hear about the delay in acknowledging your return and processing your refund. I can see the refund has been issued for you but if you require any further help, please do let us know.

Posted 8 months ago

“I absolutely love Phase 8 the brand is so stylish and everything I have bought from them I still own. They are timeless”

Helpful Report

Posted 8 months ago

“I ordered the dress as soon as the sale started but a week after ordering, my order was cancelled. Very disappointing. I don’t know why but if the dress was out of stock, it shouldn’t have been listed as available. I potentially missed out on another dress from the sale while I was waiting for the cancelled item to be delivered - by the time I knew the dress wasn’t arriving, many others had sold out. I did get a standard cancellation email eventually but it didn’t specify why my order was cancelled.”

Helpful Report

Posted 8 months ago

Hi Penny. We’re truly sorry for the cancellation and the disappointment it caused. I can understand why this was frustrating, especially if items were shown as available. We’ll look into why the dress was listed and why your order was cancelled. Your feedback is important to us.

Posted 8 months ago

“Quick delivery, polite staff upon collection & reassuring when I couldn't try on there & then, that I could return after Christmas.”

Helpful Report

Posted 8 months ago

“I never received the shoes as they were out of stock even though website said there was one pair in my size available.”

Helpful Report

Posted 8 months ago

Hi Jane. We’re really sorry to hear your shoes weren’t delivered because of a stock discrepancy on the site. Please get in touch below so we can look into this and arrange a resolution as quickly as possible. https://www.phase-eight.com/here-to-help/contact-us.html

Posted 8 months ago

“Beautiful dress but sizing was completely wrong. Bought for my wife as size 12 and she has had numerous clothes from Phase Eight and size 12 is always perfect. She very recently bought 2 other Phase Eight dresses and size 12 fitted perfectly but this one was too small and resembled a UK size 10. She had to return the dress even though she loved it if it had been correctly sized.”

Helpful Report

Posted 8 months ago

Hi David, Thanks for your feedback. We’re sorry the dress didn’t fit as expected and that the sizing differed from your wife’s other Phase Eight items. We’ll take this on board and look into it with our sizing guidance. If you’d like to arrange a return, please let us know and we’ll help right away.

Posted 8 months ago

“A perfect top for my granddaughters wedding , very classy !”

Helpful Report

Posted 8 months ago

“Very nice, beautiful shade of green and good quality jumper dress. Sadly returned it as strangely it was quite a bit larger than the size 12 similar dress purchased in Blue?”

Helpful Report

Posted 8 months ago

Hi there, Thanks for your feedback—glad you loved the colour and quality. We’re sorry the size didn’t fit as expected. If you’d like help with anything or finding a size via our sizing guide, please let us know and we’ll assist.

Posted 8 months ago

“Nice dress. Good material and true to size”

Helpful Report

Posted 8 months ago

“Quick and easy to order”

Helpful Report

Posted 8 months ago

“Well made distinctive clothing that are made to last with quality materials and sewing skills”

Helpful Report

Posted 8 months ago

“Excellent”

Helpful Report

Posted 8 months ago

“From ordering to collection Phase Eight provide excellent service.”

Helpful Report

Posted 8 months ago

“Fast, efficient. What more can I say, thank you.”

Helpful Report

Posted 8 months ago

“Gorgeous dress and fit true to size. Looking forward to wearing it on my cruise next week”

Helpful Report

Posted 8 months ago

Phase Eight is rated 4.3 based on 7,107 reviews