Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,117 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,315

Anonymous

Anonymous // 01/01/2019

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“Beautiful dress but sizing was completely wrong. Bought for my wife as size 12 and she has had numerous clothes from Phase Eight and size 12 is always perfect. She very recently bought 2 other Phase Eight dresses and size 12 fitted perfectly but this one was too small and resembled a UK size 10. She had to return the dress even though she loved it if it had been correctly sized.”

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Posted 8 months ago

Hi David, Thanks for your feedback. We’re sorry the dress didn’t fit as expected and that the sizing differed from your wife’s other Phase Eight items. We’ll take this on board and look into it with our sizing guidance. If you’d like to arrange a return, please let us know and we’ll help right away.

Posted 8 months ago

“A perfect top for my granddaughters wedding , very classy !”

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Posted 8 months ago

“Very nice, beautiful shade of green and good quality jumper dress. Sadly returned it as strangely it was quite a bit larger than the size 12 similar dress purchased in Blue?”

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Posted 8 months ago

Hi there, Thanks for your feedback—glad you loved the colour and quality. We’re sorry the size didn’t fit as expected. If you’d like help with anything or finding a size via our sizing guide, please let us know and we’ll assist.

Posted 8 months ago

“Nice dress. Good material and true to size”

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Posted 8 months ago

“Quick and easy to order”

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Posted 8 months ago

“Well made distinctive clothing that are made to last with quality materials and sewing skills”

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Posted 8 months ago

“Excellent”

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Posted 8 months ago

“From ordering to collection Phase Eight provide excellent service.”

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Posted 8 months ago

“Fast, efficient. What more can I say, thank you.”

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Posted 8 months ago

“Gorgeous dress and fit true to size. Looking forward to wearing it on my cruise next week”

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Posted 8 months ago

“I generally love phase 8 - it’s a long time love of mine.”

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Posted 8 months ago

“Thank you to the shop assistants - they helped to choose the dress, shoes and a bag”

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Posted 8 months ago

“Very good service, fast delivery”

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Posted 8 months ago

“Parcel arrived quickly but, outer packaging was damaged & open. The dress did not arrive on a hanger, it looked like it was screwed up & chucked in the box.”

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Posted 8 months ago

Hi there, Thanks for your feedback, and I’m sorry to hear about the packaging and presentation of your dress. We’ll look into this with our carrier and ensure this doesn’t happen again. You are more than welcome to return this and if you'd like to reach out to us directly, we can assist and come to a solution.

Posted 8 months ago

“A beautiful dress. Lots of lovely compliments when wearing it.”

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Posted 8 months ago

“The jumper part after first wash is already pilling. Disappointing”

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Posted 8 months ago

Hi Alison. We’re really sorry to hear the jumper pilled after the first wash, that isn’t what we’d expect. If you’d like, we can help or advise on care to help prevent further pilling. Please get in touch below so we can resolve this for you. https://www.phase-eight.com/here-to-help/contact-us.html

Posted 8 months ago

“Elegant and perfect fit size 12”

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Posted 8 months ago

“Good selection of wearable clothes”

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Posted 8 months ago

“Very , very disappointed. Wore it first time New Years Eve, it looked good on for 2minutes then it just would not stay in the mimi shape it fell down to full length. No matter how I tried the band that is meant to hold it in mimi is just not strong enough. I have had this style of dress off you in the past & that was great ,no problem. Did consider sending it back.”

Helpful Report

Posted 8 months ago

Hi Carole. We’re really sorry to hear the Mimi dress didn’t stay in shape on New Year’s Eve. That isn’t what we’d expect. Please contact us so we can help resolve this for you- https://www.phase-eight.com/here-to-help/contact-us.html

Posted 8 months ago

“My first Phase Eight purchase. Would have preferred to have been able to pick up in-store at Aberdeen. Only possible to pick up at St Andrews, about 100 miles away! Wonder why? Instead I had to have to pay to have it delivered by Evri, not the best delivery company.”

Helpful Report

Posted 8 months ago

Hi Margaret, Thanks for your feedback and I’m sorry for the hassle with pickup options and the delivery with Evri. We’ll take your note on board. If you’d like us to look into a specific order or explore pickup alternatives, please let us know and we’ll help.

Posted 8 months ago

Phase Eight is rated 4.3 based on 7,117 reviews